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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Premium Sky Top Room | In-room safe, individually decorated, individually furnished
Exterior
Buffet

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪17 min walk‬
  • Place, Isla Cozumel Biosphere Reserve
    ‪9 min drive‬
  • Place, Chankanaab National Park
    ‪18 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Garden View

Garden View | In-room safe, individually decorated, individually furnished

Garden View

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Partial ocean view

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

View all photos for Sky Ocean View

Sky Ocean View | In-room safe, individually decorated, individually furnished

Sky Ocean View

7.2 out of 10
Good
(9 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

View all photos for Premium Sky Top Room

Premium Sky Top Room | In-room safe, individually decorated, individually furnished

Premium Sky Top Room

7.4 out of 10
Good
(18 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

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About the neighborhood

Cozumel

Located in Cozumel (Zona Hotelera Norte), El Cozumeleño Beach Resort - All Inclusive is within a 10-minute drive of San Miguel Church and Stingray Beach. .This all-inclusive property is 9 mi (14.4 km) from Chankanaab National Park and 9.8 mi (15.8 km) from Corona Beach.

What's nearby

  • Playa San Juan - 17 min walk - 0.9 miles
  • Cozumel Maritime Terminal - 8 min drive - 4.2 miles
  • Isla Cozumel Biosphere Reserve - 9 min drive - 3.5 miles
  • Chankanaab National Park - 18 min drive - 10.8 miles
  • San Francisco Beach - 27 min drive - 17.4 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪El Cozumeleño Beach Resort - ‬1 min walk
  • ‪Guido's - ‬6 min drive
  • ‪La Monina Restaurante & Beach Club - ‬4 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬3 min walk
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive

About this property

El Cozumeleño Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the property. 5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 251 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a health club, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at El Cocal Restaurant, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cozumel? This property has 5381 square feet (500 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Miniature golf
Tennis

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Kayaking
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Rowing/canoeing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (5,381 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 397 out of 1291 reviews
Rating 8 - Good. 308 out of 1291 reviews
Rating 6 - Okay. 261 out of 1291 reviews
Rating 4 - Poor. 152 out of 1291 reviews
Rating 2 - Terrible. 173 out of 1291 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Frank Ivan

Stayed 7 nights in Oct 2025

6/10 Okay

Kelson

Stayed 13 nights in Aug 2025

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was pretty amazing on the grounds people always cleaning and manicuring things. Ocean view and beach access was amazing compared to properties close by. Staff always friendly and wanting to make you feel special. Rooms are a little dated but didn’t go there to hang out in the room. Would highly recommend for the price and service
Stayed 3 nights in Oct 2025

6/10 Okay

Katie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

James, Palisade

Traveled with partner
Liked: Staff & service
The staff were amazing. The hotel room was average. The shower was below par with only getting tepid water and no hot water. The internet pics showed many restaurants and bars, and there turned out to be two restaurants, one bar. One pool was being refurbished, no swim-up bar as advertised, one restaurant you HAD to make a reservation even though we were one of two tables in the place on two different nights. Food at both restaurants was average at best.
Stayed 7 nights in Oct 2025

6/10 Okay

Barbara

Stayed 3 nights in Oct 2025

10/10 Excellent

Regina, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed several times, and this was the first time in the off season. Unfortunately the swim up bar was closed, as well as two pools, but they plan to have them open soon. The beds are hard, but ask for a matress topper!! They are happy to oblige! Overall, still love the place!
Stayed 6 nights in Oct 2025

10/10 Excellent

Rebecca Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very clean, outstanding staff and very accomadating! Love the beach area!
Stayed 5 nights in Oct 2025

10/10 Excellent

Teresa Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff welcomes you back like a friend and they take great care of you. Check in with Martha is quick and pleasant. Our stay is always a joy.
Stayed 6 nights in Oct 2025

10/10 Excellent

Ana Reyna, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was ver helpful especially Roberto, Marta, and Santiago.
Stayed 4 nights in Oct 2025

8/10 Good

Gary, Scott

Traveled with partner
Liked: Cleanliness, staff & service
Great view, great beach and beautiful water. Love the snorkeling right at the resort. Rooms need updating such as paint, plumbing fixtures and some furniture. They no longer had the buffet and the menu was limited and the same thing every day. The outside of the property is beautiful but they need to work on the rooms and the air conditioning system. The Staff work very hard to accommodate you. We ran. Into some issues but Julio was a big help in resolving our issues and our food waiter Carlos goes above and beyond to provide the best service! Beach service was slow but it was easy to walk to the bar to get what you wanted. We even tipped the guys taking the seagrass on the beach because they did a fabulous job and work hard. Price, location and the beach is well worth every penny. We had been before and we are returning. We always tip for everything and we brought extra treats for housekeeping as they do their best.
Stayed 5 nights in Aug 2025

4/10 Poor

Sara

Stayed 7 nights in Sep 2025

10/10 Excellent

tina maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is amazing the fish come right up to you as soon as you get in- water crystal clear- view amazing! People were so great!
Stayed 7 nights in Sep 2025

10/10 Excellent

Cory Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room. Very friendly staff. It's not a big property but it's clean. Food is decent. Could use more drink options
Stayed 10 nights in Sep 2025

6/10 Okay

Scott, Tooele

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Got stuck in elevator which was was horrifying. AC could not be adjusted. Horrible plumbing. Bathroom smelled like sewer. Staff was friendly. Clean property. Pool was dirty. Construction noise last three days of stay. Horribly old towels which were scratchy on skin. Food was great except bugs around buffet area.
Stayed 7 nights in Sep 2025

2/10 Terrible

Meghaan

Traveled with family
Disliked: Amenities, property conditions & facilities
The ocean view was the best part about the property. Unfortunately, it is extremely outdated and a lot of things need to be fixed. Upgrades are needed with the rooms. New beds, more outlets, add refrigerators and microwaves to heat and store food. The AC in our unit was horrible. Every night we slept it was hot and the room has moisture.
Stayed 4 nights in Sep 2025

2/10 Terrible

Greg

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here if you value honesty. Or having no extra resort fees. Or a mold free environment. Or a safe put together building and floors. Or if you enjoy air conditioner in the building or in your sleeping room. Or if you like a bed that doesn’t sag down like the back of an old horse. Or a stain free sitting area on your own hotel couch and chairs to the lobby. Or a malaria free/ minimal mosquito biting because someone treats for them on site: don’t stay here if any of those matter to you. If I was there to just get sloppy drunk, it wouldn’t bother me to want what is insinuated in the pictures on orbitz and website. To want my family to not get sick or hurt, but I came for a family vacation in good taste and clean safety. This hotel doesn’t deserve this beach. But good news is you can stay at any down the same beach and have a beautiful short walk to wherever you want to, even right in front of this uninhabitable-would be shutdown in the USA-who don’t have the amenity’s they advertise and shamelessly lie to us about so many things including 100’s of more dollars forced to pay at check in and when finally getting into the rooms you don’t want to touch anything from the wet hairy shower to stains that are no doubt from water, food, liquor, dirt, body fluids, and etc…Would not refund and would not let us go back up into our paid rooms to take photos to show Orbitz. WARNING:they told Orbitz that they didn’t know we had any problems and canceled. Lies. ORBITZ WONT REFUND!! RUN
Stayed 5 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We love this place, the staff is amazing and it feels like home.
Stayed 8 nights in Sep 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was AMAZING! Yes this is an older property, but they make attempt to make your stay perfect.
Stayed 5 nights in Sep 2025

2/10 Terrible

LOIS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Great staff
Stayed 7 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service

Soggy dining.

Staff were very friendly. Hotel becoming very dated and in need of urgent repair, especially in the casual dining area, where rain ingress caused flooding. It rained on a daily basis and staff worked hard to keep the area serviceable.
Stayed 6 nights in Sep 2025

8/10 Good

Rebecca

Stayed 6 nights in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy satisfactoria!

Mi marido y yo elegimos El Cozumeleño para un viaje con el propósito de renovar energías, y no pudimos haber tomado una mejor decisión. Desde el primer momento la atención del personal fue impecable: siempre amables, atentos y con una sonrisa, lo que hizo que nuestra estadía fuera aún más especial. La comida es otro punto fuerte; cada platillo estuvo delicioso, con gran variedad y calidad, realmente supera las expectativas. La playa del hotel es hermosa, de aguas cristalinas y tranquilas, ideal para disfrutar y relajarse. Además, la diversidad de peces es sorprendente, lo que la convierte en un lugar perfecto para hacer snorkel sin necesidad de alejarse demasiado. El hotel no es de lujo, se nota que tiene sus años, pero eso no le quita encanto ni comodidad: cuenta con todo lo necesario para pasar unas vacaciones inolvidables. El ambiente es muy tranquilo, ideal para descansar y reconectarse. En resumen, un lugar con excelente comida, una playa espectacular y un equipo humano que hace sentir a los huéspedes como en casa. Sin dudas, volveríamos.
Stayed 3 nights in Sep 2025

8/10 Good

Kelsey P

Traveled with group
Liked: Cleanliness, staff & service
They need to upgrade the rooms and bathrooms. They also need little bit softer beds. The view from our room on the 5th floor was perfect. We loved having Paulino and Eyahir being our servers and making our stay comfortable. I could recommend not going in September because it rained alllll theee timeeee 😭 and they didn’t have as much stuff available as they do in the summer or December and january
Stayed 6 nights in Sep 2025