The Londoner Hotel

5.0 star property

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Photo gallery for The Londoner Hotel

4 outdoor pools
Property video
Louis Suite | 1 bedroom, minibar, in-room safe, individually decorated
Lobby sitting area
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Estrada do Istmo. s/n Cotai, Macau SAR, Cotai, P.R. China
  • Place, Cotai Strip
    ‪2 min walk‬
  • Place, Venetian Macao Casino
    ‪3 min walk‬
  • Place, Eiffel Tower at The Parisian Macao
    ‪5 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪2 min drive‬

Room options

Louis Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Victoria Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Windsor Suite King

  • 1216 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Cotai

When you stay at The Londoner Hotel in Cotai, you'll be connected to a shopping center, just steps from Cotai Strip and Venetian Macao Casino. .This luxury hotel is 0.5 mi (0.8 km) from Eiffel Tower at The Parisian Macao and 1.4 mi (2.2 km) from teamLab SuperNature Macao.

What's nearby

  • The Londoner Macao Casino - 1 min walk - 0.0 miles
  • Cotai Strip - 2 min walk - 0.1 miles
  • Venetian Macao Casino - 3 min walk - 0.2 miles
  • Eiffel Tower at The Parisian Macao - 5 min walk - 0.3 miles
  • City of Dreams - 6 min walk - 0.4 miles

Getting around

  • Cotai East Station - 9 min walk
  • Zhuhai Station - 19 min drive
  • Macau Intl. Airport (MFM) - 7 min drive

Restaurants

  • ‪The St. Regis Bar 瑞吉酒吧 - ‬4 min walk
  • ‪Ping 御品居 - ‬2 min walk
  • ‪芝乐坊餐厅 - ‬1 min walk
  • ‪吃茶三千 San Chen - ‬8 min walk
  • ‪丘吉尔餐厅 - ‬2 min walk

About this property

The Londoner Hotel

Luxury Cotai hotel connected to a shopping center, steps from Cotai Strip
The Londoner Hotel offers 594 air-conditioned accommodations with minibars and safes. These individually decorated accommodations have separate sitting areas. 75-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Thai massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 594 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a 24-hour fitness center. This Victorian hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 19 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Cotai? This hotel has 1152 square feet (107 square meters) of space consisting of a conference center and 19 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times, and a ferry terminal shuttle is also provided at no charge.
The Londoner Hotel has 19 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 9:00 PM at scheduled times
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free covered self parking on site

Food and drink

  • 19 restaurants
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • Couples/private dining

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Full-service spa
  • Shopping mall

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference center (1,152 square feet of space)

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 38 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Londoner Hotel Hotel
The Londoner Hotel Cotai
The Londoner Macao Hotel
The Londoner Hotel Hotel Cotai

The Londoner Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 40 out of 44 reviews
Rating 8 - Good. 3 out of 44 reviews
Rating 6 - Okay. 0 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHUN NGAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lichen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at The Londoner Macao. The hotel itself is beautiful and well maintained, but what really stood out to me was the experience at The Residence. The food was excellent with a wide variety of choices, and every dish was prepared with great care. The service was equally impressive – the staff were attentive, professional, and always ready to help with a warm smile. It truly made my stay memorable, and I would highly recommend The Londoner to anyone visiting Macao.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ka Man

Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Londoner was by far the most beautiful hotel we have ever stayed at. The people and the attention to detail could not be faulted. I didn’t once miss the comfort of my own home whilst I was here, which I never thought could be possible. We can not thank the staff here enough for making our stay truly unforgettable! Thank you The Londoner we will be back ❤️
Stayed 5 nights in May 2025

10/10 Excellent

Hualong, brooklyn

Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

10/10 Excellent

Wenjie, Claremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An upscale hotel with private butler service. Exceptional!😀😀
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2024

10/10 Excellent

SUHUA

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like
Stayed 3 nights in May 2024

8/10 Good

Chaiohsin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employee service top notch
Stayed 1 night in Sep 2025

10/10 Excellent

Lai Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Man Yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這次入住倫敦人洒店是為了慶祝我們的結婚週年。入住前已經透過微信和洒店溝通了,入住當天見到房間的悉心佈置,十分驚喜。再者,這次入住的住宿費巳包含了下午茶、黃昏雞尾洒輕食和自助早餐,食物甚為高質,加上洒店每位員工都非常友善,服務周到,令我們過了一個難忘和愉快的結婚週年紀念日。
Stayed 1 night in Sep 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

KA YIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ka Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Yuan Fu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Stayed 2 nights in May 2025

10/10 Excellent

KIM SEONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 시설, 직원들의 친절함, 음식 모두 매우 훌륭합니다.
Stayed 1 night in May 2025

10/10 Excellent

Yuen Yiu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿飲食非常好,房隔音可以有改善
Stayed 1 night in Apr 2025

4/10 Poor

Hsinyi

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

交通不便

Stayed 2 nights in Apr 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好,餐飲高水準,房間很舒適。讚👍。 可惜很貴,否則會常來。
Stayed 1 night in Mar 2025

10/10 Excellent

zhongying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

YOUMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025