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JW Marriott Hotel Macau

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Premium bedding, down comforters, minibar, individually furnished
Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Premium bedding, down comforters, minibar, individually furnished
LED TV
Exterior
Poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

View in a map
Estrada da Baía da Nossa Senhora de, Esperança, s/n, Cotai, Das Ilhas
  • Place, Galaxy Arena
    ‪6 min walk‬
  • Place, Cotai Strip
    ‪13 min walk‬
  • Place, Venetian Macao Casino
    ‪16 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪3 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | LED TV

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Pool View

Premium bedding, down comforters, minibar, individually furnished

Executive Room, 1 King Bed, Pool View

  • Resort view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Lobby

Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Pool | Outdoor pool

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Lobby

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Double Beds, Pool View

Premium bedding, down comforters, minibar, individually furnished

Executive Room, 2 Double Beds, Pool View

  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds

Lobby

Room, 2 Double Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Pool View

Premium bedding, down comforters, minibar, individually furnished

Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Similar properties

View from property
W Macau - Studio City
Cotai
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 811 reviews
$147 nightly
The price is $154
Jun 17 - Jun 18
Total with taxes and fees
W Macau - Studio City

About the neighborhood

Cotai

A stay at JW Marriott Hotel Macau places you in the heart of Cotai, a 3-minute drive from Cotai Strip and 6 minutes from University of Macau. .This family-friendly hotel is 3.7 mi (6 km) from Macau Tower Convention and Entertainment Centre and 3.8 mi (6.1 km) from Macau Tower.

What's nearby

  • Galaxy Arena - 6 min walk - 0.4 miles
  • Cotai Arena - 9 min walk - 0.5 miles
  • Cotai Strip - 13 min walk - 0.7 miles
  • Studio City Water Park - 13 min walk - 0.7 miles
  • Venetian Macao Casino - 16 min walk - 0.9 miles

Getting around

  • Cotai West Station - 5 min walk
  • Zhuhai Station - 19 min drive
  • Macau Intl. Airport (MFM) - 11 min drive

Restaurants

  • ‪Cha Bei - ‬6 min walk
  • ‪Passion by Gerard Dubois - ‬4 min walk
  • ‪Tastes of Asia 亞洲美食坊 - ‬5 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬7 min walk
  • ‪Urban Kitchen 名廚都匯 - ‬1 min walk

About this property

JW Marriott Hotel Macau

JW Marriott Hotel Macau offers 1015 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a lazy river, a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 1015 individually furnished guestrooms, featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a lazy river. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary shuttle will take you to the nearby casino or shopping center.
Grab a bite at Urban Kitchen, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times, and a ferry terminal shuttle is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
JW Marriott Hotel Macau has 4 restaurants serving breakfast, lunch, and dinner.
Urban Kitchen - This restaurant specializes in international cuisine. A children's menu is available. Open daily.
The Lounge - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
The Pool Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 9:00 PM at scheduled times
  • Free area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MOP 338.80 for adults and MOP 165 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • The Lounge
  • The Pool Bar
  • Urban Kitchen

Things to do

  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Lazy river
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 29 to March 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 338.8 for adults and MOP 165 for children
  • Rollaway bed fee: MOP 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau
JW Marriott Macau Cotai
JW Marriott Hotel Macau Hotel
JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau Hotel Cotai

JW Marriott Hotel Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Apinya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and luxury hotel decor and great facilities
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kai H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My elderly parents had a great experience here. Staff was really attentive and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chau sin helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice place for family trip

We have a great time in this hotel, will come back again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heartwarming gifts and wonderful hospitality, so we had a very enjoyable hotel life!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

WILLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfying and enjoyable hotel stay. starting with the hotel check in by the reception staff.
Nice view from my room window.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Suen Yat Heung E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caring & Comfortable Hotel

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

My Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ming Fai Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality of service

Good service
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Lung George

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

HyukBum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best. really best. thanks to Karmen, Fred. They make us great day. ^^
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Hiu Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual

Good quality as usual Marriott standard, particularly the SPA
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Shuk Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious
Stayed 1 night in Nov 2023
Verified

8/10 Good

Yan Tung

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in May 2023
Verified

10/10 Excellent

CHEWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWESOME!

SOOOO perfect!! they are very kind, nice. I can't wait to visit there again!! Cleaning Service is very perfect! so awesome!!!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Lai Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is great, but the check-in process is waste time.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ming Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Fitness staff Christian is very good and helpful
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied.

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

EUNHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used to travel to Macau a lot. JW is always a enjoyable stay. n it was nice to be able to stay comfortably with a really friendly staff 'Sharry' at the lounge club. She is so nice n gave us happier stay. Say hi to Sharry. Thx4 ur lovely kindness.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

kwok leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

DONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good~~~!!
Stayed 1 night in Apr 2024