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CheapTickets Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Grand Suite Twin with Club Access
Room with view
689 square feet
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Grand Suite King with Club Access
Room with view
689 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Grand Suite Twin
Room with view
689 square feet
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Grand Deluxe Suite King with Club Access
Room with view
743 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Grand Executive Suite
Room with view
775 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
2 Twin Beds with Club Access
Room with view
559 square feet
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
1 King Bed with Club Access
Room with view
560 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite
1184 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Grand Deluxe Suite King
Room with view
743 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
1 King Bed Deluxe
Room with view
560 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Grand Executive Fountain View Suite
775 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Grand Suite King
Room with view
689 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Grand Deluxe Fountain View Suite King
743 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
2 Twin Beds Deluxe
Room with view
560 square feet
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
1 King Bed Fountain View
560 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Grand Suite Fountain View King
689 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Grand Suite Fountain View Twin
689 square feet
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Diplomat Suite
1776 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel connected to a shopping center in Cotai with 3 restaurants

Popular property highlights

Free WiFi
Outdoor pool
24-hour business center
Laundry facilities
24-hour front desk

With a stay at Grand Hyatt Macau in Cotai, you'll be connected to a shopping center, a 3-minute walk from Venetian Macao Casino and 7 minutes by foot from Cotai Arena. This 5-star hotel is 0.6 mi (0.9 km) from City of Dreams and 0.7 mi (1.1 km) from Cotai Strip.

Make yourself at home in one of the 791 guestrooms featuring minibars and LCD televisions. Wired and wireless Internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.

Enjoy Chinese cuisine at Beijing Kitchen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 11 AM for a fee.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Cotai? This hotel has facilities measuring 86112 square feet (8000 square meters), including conference space. A ferry terminal shuttle is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Grand Hyatt Macau

City Of Dreams, Cotai,

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Macau features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and limo/town car service. Event facilities measuring 86112 square feet (8000 square meters) include conference space. This luxury hotel also offers a children's pool, a spa tub, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Grand Hyatt Macau has designated areas for smoking.

  • Free ferry terminal shuttle
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Outdoor pool
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Conference space size (meters) - 8000
  • Number of meeting rooms - 8
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Outdoor tennis court
  • Total number of rooms - 791
  • Number of floors - 37
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2009
  • Coffee shop or café
  • Free WiFi
  • Free wired Internet
  • Children's club (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 86112
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Wedding services
  • Free casino shuttle
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese
  • Korean

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Grand Hyatt Macau offers 791 accommodations with DVD players and minibars. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Pay movies
  • Free bottled water
  • DVD player
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • LCD TV
  • Deep soaking bathtub
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms - 1
  • Electrical adapters/chargers
  • CD player
  • Streaming services
  • Child-size slippers
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.

Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Mezza9 Macau - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Lobby Lounge - This café specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

Isala Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Deep tissue massage
  • Number of treatment rooms 15
  • Steam room in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 400.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Number of children who can stay free - 2

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MOP 296 for adults and MOP 148 for children (approximately)
  • Airport shuttle fee: MOP 520 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: MOP 960 per day
  • Valet parking fee: MOP 1440 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Hyatt Macau
  • Grand Hyatt Macau Hotel
  • Macau Grand Hyatt
  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Macau
  • Grand Hyatt Macau Hotel
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Cotai

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

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