The property needs significant upkeep. The lights were flickering, the parking area requires maintenance, and the hallways had a strong musty odor. I was first given a room with an adjoining door whose lock did not work. Staff insisted it was “fine” because the other guest’s door was locked, which I found unacceptable. I requested a different room or a refund, but the immediate response was that refunds were not offered.
I was eventually moved to another room, but it was difficult to rest due to a child loudly yelling until about 1 a.m. The hotel looked much nicer online than it did in person, which was disappointing. This was my first stay here and will be my last. Had I been able to receive a refund, I would have chosen a different hotel