Room was spacious, however the wall was too thin, we could hear the next room talking and watching tv.
The staff was subpar. When we arrived, the front desk person was not at the counter, we waited, no one showed up. I walked around the corner, saw the worker sitting in the adjacent room, looking at his phone. I got his attention, he didn’t greet us, stone faced. Did get us checked in. When I asked about possible late check out, he punted me to the day shift.
Ice machine on second, third and fourth floors didn’t work. Finally found a working one on the first floor.
Next morning, I inquired about late check out, the lady on duty again was not welcoming at all, “ we don’t offer late checkout”. No smile, no greetings.
The feeling of this hotel is cold, staff seemed to rather be somewhere else.
Would not return.