2/10 Terrible
Phillip
Traveled with family
Nov 9, 2025
This was a terrible experience!!! We did the online pre-checkin. Then when we arrived the front counter help at first said the could not find me. Then they had the checkin sheet and proceeded us to our room. However, the key did not work since they gave my room to someone else. After an hour of fumbling around and saying they were full. They issued us a second room which turned out to be un-maid. We then returned to the lobby and waited again for this sold out hotel to get me a room. After 30 minutes and 2 others getting checked in we were assigned a third room. Which did not have enough towels or wash clothes, I again visited the lobby just to find out they were out of towels and washcloths. Lastly, in the morning the coffee was Luke warm in the breakfast area. Very unhappy!!!!!
Phillip
Stayed 1 night in Nov 2025























