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Krystal Urban Ciudad Juárez by US Consulate

Property class: 3

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Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

Lobby sitting area
Lobby sitting area
Indoor pool
Exterior
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$107
$96 nightly
$107 total
Total with taxes and fees
Apr 28 - Apr 29

Explore the area

View in a map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Place, Central Park
    ‪2 min walk‬
  • Place, Plaza Las Misiones
    ‪19 min walk‬
  • Place, American Consulate
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(95 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout drapes, iron/ironing board

Quadruple Room Standard

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(93 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
Hotel Consulado Inn
Consulado
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.1 out of 5, Very Good, 1,941 reviews
$67 nightly
The price is $75
Apr 21 - Apr 22
Total with taxes and fees
Hotel Consulado Inn

About the neighborhood

Ciudad Juárez

When you stay at Krystal Urban Ciudad Juárez by US Consulate in Ciudad Juárez, you'll be near the airport, within a 5-minute drive of American Consulate and Star Medica Hospital Ciudad Juarez2. .This hotel is 1.4 mi (2.3 km) from Plaza Las Misiones and 11.7 mi (18.8 km) from Cielo Vista Mall.

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • La Rodadora Espacio Interactivo - 7 min walk - 0.4 miles
  • Plaza Las Misiones - 19 min walk - 1.0 mile
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.2 miles
  • American Consulate - 3 min drive - 1.5 miles

Getting around

  • El Paso Union Depot - 32 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 16 min drive

Restaurants

  • ‪El buen sazón - ‬6 min walk
  • ‪Fonda Mis Tias - ‬9 min walk
  • ‪Clasicos - ‬14 min walk
  • ‪Taqueria 70 - ‬19 min walk
  • ‪Toro Quintaco - ‬11 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 740 for adults and MXN 740 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 650
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 740 for adults and MXN 740 for children
  • Early check-in fee: MXN 650 (subject to availability)
  • Late check-out fee: MXN 650 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1437 out of 2115 reviews
Rating 8 - Good. 327 out of 2115 reviews
Rating 6 - Okay. 164 out of 2115 reviews
Rating 4 - Poor. 90 out of 2115 reviews
Rating 2 - Terrible. 97 out of 2115 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jose

Liked: Cleanliness, amenities
Excelente
Stayed 2 nights in Jan 2026

10/10 Excellent

luis

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints, staff was friendly and helpful.
Stayed 4 nights in Jan 2026

8/10 Good

Fabiola Raquel

Stayed 1 night in Jan 2026

4/10 Poor

jose

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room itself was okay, but when we went to bed I noticed that the bed sheets had visible stains. I contacted the front desk and they brought replacement sheets; however, some of the “clean” sheets also had stains. I chose not to complain further, but this experience affected my comfort. Because of this, I would not return to or recommend the hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Rosario

Stayed 13 nights in Nov 2025

10/10 Excellent

francisco javier

Stayed 1 night in Jan 2026

10/10 Excellent

Jose O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great food and great staff.
Stayed 8 nights in Dec 2025

10/10 Excellent

Greg

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Stayed 14 nights in Dec 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2026

8/10 Good

Raul

Stayed 1 night in Jan 2026

6/10 Okay

Eloy

Stayed 2 nights in Jan 2026

10/10 Excellent

Myrna Judith

Stayed 1 night in Jan 2026

8/10 Good

ALEXANDER

Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, amenities
Im divorced and been staying about a year with my son strange and strong circumstance. This place has helped.me my son.out. Its a great place lol .
Stayed 1 night in Jan 2026

10/10 Excellent

Moses

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo bien perfecto el servicio fue excelente y el hotel estaba muy limpio y bonito el lugar estaba muy limpio y con todos sus servicios buenos muchas gracias a los huéspedes y trabajadores de este hotel siempre es un placer estar aquí! Pronto volveremos nuevamente!
Stayed 2 nights in Jan 2026

4/10 Poor

LAURA

Traveled with family
Disliked: Amenities, property conditions & facilities
The phone line was always dead we couldn't contact the lobby, we only got 1 set of pillows not two as the picture shows, windows were extremely dirty, dryer wasn't working, lamps were broken, no shower towels available only hand size and only 2
Stayed 1 night in Dec 2025

10/10 Excellent

Jose O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the buffet is the best with lots of options
Stayed 1 night in Dec 2025

10/10 Excellent

Isajaf

Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 1 night in Jan 2026

8/10 Good

Nancy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
No everything fine!!!
Stayed 3 nights in Dec 2025

6/10 Okay

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The Room was perfect very clean we stayed on a Thursday second floor it was a quinceanera or somethin the koise was loud couldn't sleep that night
Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

ERIKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the night
Stayed 1 night in Dec 2025