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Four Points by Sheraton Ciudad Juárez

3.5 star property

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Photo gallery for Four Points by Sheraton Ciudad Juárez

Lobby
Bar (on property)
Lobby
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
$132
$118 nightly
$132 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪5 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪15 min walk‬
  • Place, Plaza de las Americas
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 278 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

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The price is $131
Mar 1 - Mar 2
Total with taxes and fees
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About the neighborhood

Ciudad Juárez

With a stay at Four Points by Sheraton Ciudad Juárez in Ciudad Juárez, you'll be within a 10-minute drive of Paso del Norte International Bridge and American Consulate. .This hotel is 9 mi (14.4 km) from Fort Bliss and 6.5 mi (10.5 km) from Sun Bowl Stadium.

What's nearby

  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk - 0.3 miles
  • Paso del Norte Cultural Center - 15 min walk - 0.9 miles
  • Monument Mexicanidad - 3 min drive - 1.7 miles
  • Plaza de las Americas - 3 min drive - 1.2 miles
  • Plaza Portales 802 - 3 min drive - 1.7 miles

Getting around

  • El Paso Union Depot - 27 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 26 min drive

Restaurants

  • ‪El Zaguaro - ‬9 min walk
  • ‪Great American Steak - ‬3 min walk
  • ‪El Rincon, Comida casera. - ‬13 min walk
  • ‪Burritos Aquimichu - ‬9 min walk
  • ‪Barbacoa "El Guero - ‬8 min walk

About this property

Four Points by Sheraton Ciudad Juárez

Four Points by Sheraton Ciudad Juárez offers 139 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 139 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a reception hall.
You can enjoy a meal at El Sardinero serving the guests of Four Points by Sheraton Ciudad Juárez, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
El Sardinero - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Four Points by Sheraton Ciudad Juárez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 407 out of 575 reviews
Rating 8 - Good. 80 out of 575 reviews
Rating 6 - Okay. 41 out of 575 reviews
Rating 4 - Poor. 22 out of 575 reviews
Rating 2 - Terrible. 25 out of 575 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
All great overall!
Stayed 1 night in Nov 2025

10/10 Excellent

Ramon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. The best in Juarez
Stayed 2 nights in Oct 2025

2/10 Terrible

Gabriel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I still trying to figure it out. I booked the hotel through Expedia. Specifying the day I was checking in and the day I was checking out. When I arrived at the hotel, for some weird reason, the hotel had my expedia reservation for a different day, 7 days prior. In the hotel they had as a No show. So, when I show up after driving more than 7 hours, the employee of the hotel tells me that I don't have a reservation even though in my Expedia app it shows that my reservation is for the day I arrived. Nevertheless, the hotel didn't want to take responsibility and they blamed Expedia. So I am in another country, very exhausted after driving more than 7 hours and waiting for an hour to cross the border without a reservation, without a place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge, Odessa

Stayed 1 night in Nov 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

Florlena

Liked: Cleanliness, staff & service, property conditions & facilities
great service and food
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Stayed 2 nights in Nov 2025

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size bed needed more pillows
Stayed 2 nights in Oct 2025

10/10 Excellent

Tatiana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

LILIA

Stayed 1 night in Oct 2025

10/10 Excellent

JEREMY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Bar has old fashioned in the menu, but it isn’t good. Everything else is solid.
Stayed 1 night in Oct 2025

8/10 Good

Polo

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super excelent
I like the pool!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shops super close, and safe!
Stayed 1 night in Sep 2025

10/10 Excellent

Alfredo

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is 5 stars ,from the parking to the rooms everything is excellent,
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities
Excellent!
Stayed 1 night in Sep 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment. Friendly staff. Awesome Steak House on sight.🔥
Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Stayed 1 night in Sep 2025