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Azul Hotel & Restaurante

3.0 star property

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Exterior
Basic Double Room, 2 Double Beds | Desk, free WiFi, bed sheets
Breakfast, lunch, dinner and brunch served
Courtyard
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Av Paseo del Mar No. 110 A, Justo Sierra, Ciudad del Carmen, CAM, 24114
  • Place, Church of Our Lady of Fatima
    ‪3 min drive‬
  • Place, Domo del Mar Convention Center
    ‪4 min drive‬
  • Place, Norte Beach
    ‪4 min drive‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪6 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Basic Double Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Ciudad del Carmen

Located in Ciudad del Carmen (Justo Sierra), Azul Hotel & Restaurante is within a 5-minute drive of Domo del Mar Convention Center and Carmen XXI Convention Center. .This hotel is 1.3 mi (2.2 km) from Norte Beach and 1.6 mi (2.6 km) from Church of Our Lady of Fatima.

What's nearby

  • Church of Our Lady of Fatima - 3 min drive - 1.0 mile
  • Domo del Mar Convention Center - 4 min drive - 1.4 miles
  • Norte Beach - 4 min drive - 1.6 miles
  • Carmen XXI Convention Center - 4 min drive - 1.4 miles
  • Plaza Zentralia Shopping Center - 4 min drive - 1.4 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 9 min drive

Restaurants

  • ‪Punta Norte - ‬2 min walk
  • ‪Azul Playa - ‬2 min walk
  • ‪Sr. Pez Punta Norte - ‬4 min walk
  • ‪La Fresita Justo Sierra - ‬3 min walk
  • ‪Michelandia - ‬7 min walk

About this property

Azul Hotel & Restaurante

Azul Hotel & Restaurante offers 25 accommodations with complimentary toiletries. Rooms open to patios. 32-inch LED televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Stay in one of 25 guestrooms featuring LED televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Enjoy seafood at lobby, a family restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Lobby - Overlooking the ocean, this family restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Azul Ciudad del Carmen
Azul Ciudad del Carmen
Azul Hotel & Restaurante Hotel
Azul Hotel & Restaurante Ciudad del Carmen
Azul Hotel & Restaurante Hotel Ciudad del Carmen

Azul Hotel & Restaurante Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 55 out of 122 reviews
Rating 8 - Good. 40 out of 122 reviews
Rating 6 - Okay. 19 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Martín Gregorio

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Corey

Liked: Amenities
Location
Stayed 1 night in Mar 2025
Verified

8/10 Good

Mara G.

Liked: Cleanliness, property conditions & facilities
**
Stayed 1 night in May 2025
Verified

8/10 Good

Sandra

Liked: Staff & service, room comfort

really charming owner and great Indian food

this is an older hotel in a good spot with view of malecon and ocean on horizon, as shown in thumbnail picture. Room is small but adequate for an overnight. staff are very nice and friendly. the star of the show is the restaurant. against all odds, we had probably the best chicken masala anywhere and the lamb kabobs were heavenly. the very nice chef also fixed us an indian breakfast, fab roti and a chicken potato curried thing, very tasty and filling. the owner was friendly and has great plans for the neighborhood. in all a surprisingly great stop
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Olga

Disliked: Cleanliness, property conditions & facilities, room comfort

Simply disgusting.

There are only two good things about this hotel. Playa Norte and Malecon are just across the street. The rooms are so unpleasant with nonexistent WIFI and rarely warm water. Also, there is a bar just across the street that plays the loudest music until 3 AM. We regretted we booked and paid for 4 nights at this hotel. Was not possible to sleep. The owner could have done something about that. Maybe talking to the bar people and asking them to turn the music down. I would not recommend this hotel to the worst enemy.
The view of Playa Norte from the balcony of the restaurant
Stayed 4 nights in Feb 2024
Verified

2/10 Terrible

Gaelle

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is NOT dog friendly at all. When we arrived the guy told us that he doesn’t accept dogs but because he had close to nobody in the hotel he agreed to let us stay the night. He charged us extra (which is fine) but asked us to keep our dog in a cage - which is NOT ok for a supposedly dog friendly hotel and NOT ok when we pay extra for our dogs (which we happily do as we ALWAYS travel with our dogs) He gave us a room close to the septic tank, where the shower was not working (water was cold, and when it was finally warm (never hot), the pressure was ridiculous) The bed are so hard it feels like you are sleeping on the floor, he made a big deal about our dogs but the beds were full of sand. The hotel is across the beach but also across the bars so you can hear the music until 3am - didn’t really bother us but good to know if you are looking for quiet. The TV is also not working - again we didn’t care about this, but if you are hoping to relax with some TV forget it. We really didn’t like the fact that the guy keep telling us that he didn’t like our dogs and told us what to do with them each time we crossed his path. The staff is the unfriendliest ever and that’s all we do : travelling This was really a bad experience
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Michelle de los Santos

Liked: Cleanliness
Disliked: Amenities
Para descansar no tan bueno porque arriba del hotel había música muy ruidosa al ser un restaurante.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy céntrico, la playa a un lado
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia fue agradable. El único detalle es que la regadera salía muy dispersa el agua, lo que hizo que enjuagar el cabello fuera tardado
Stayed 1 night in May 2025
Verified

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, a unos pasos de la playa
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Julio C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el trato del personal, las instalaciones, lo cerca del mar. A muy buen precio!!
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

MA ELENA

Liked: Property conditions & facilities
Disliked: Staff & service
Bien
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Marnely

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
el cuarto y baño no cumple con las fotos que ofertan y el estacionamiento es pequeño, tuvimos que quedarnos afuera
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Miguel Ángel

ESTACIONAMIENTO INSEGURO, QUISIERON ABRIR MI AUTO
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Guadalupe

Liked: Cleanliness, staff & service
No hay internet, no se puede trabajar en la habitación, toallas tiesas
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

jrobertojrmx

Liked: Cleanliness, staff & service, amenities
En la atención estuvieron excelente en la comodidad es un hotel de paso
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo lugar, el servicio excelente
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
Un buen lugar para estar
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Julio C

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel excelente y la ubicacion magnifica. El dueno muy amable. Gracias !
Stayed 4 nights in Jun 2023
Verified

6/10 Okay

Adolfo

Liked: Property conditions & facilities
Solamente que tenga mejor señal de internet
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Janet Ariadna

Disliked: Cleanliness, property conditions & facilities, room comfort
No servía el aire acondicionado, y estaba la temperatura a más de 40 grados, no me quedé porque no era posible hospedarte son aire acondicionado, y tampoco me regresaron mi dinero de la habitación
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Maravillosa ubicación frente a la playa
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es muy buena.