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1-844-709-7928Located in Cincinnati, Hyatt Place Cincinnati / Sharonville Convention Center is connected to the convention center. Cincinnati Railway Company Dinner Train and Holy Trinity St Nicholas Church are local landmarks, and some of the area's attractions include Cincinnati Zoo and Botanical Garden and Kings Island. Looking to enjoy an event or a game while in town? See what's happening at Fifth Third Arena or Nippert Stadium. Our guests appreciate the hotel's central and quiet location.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Our room was spacious and the manger went out of his way to accommodate us when we checked in! the next morning we over slept and missed Breakfast how ever the kitchen staff made a breakfast tray for us ensuring we ate before our long journey back to Delaware.
The staff was horrible. Zero sense of urgency or compassion. For check in, I stood in line, had my ID and credit card ready, handed it to the lady and she didn’t say a single word to me until she started getting upset because I booked through a third party so she messed up the transaction. Zero positive greeting. In the morning they ran out of coffee, 25 minutes later I went to try again and still nothing. I told the lady at the front desk and she was snippy with me and told me she knew. I know, it was probably annoying to hear it from a million people, but you’re in customer service so act like it!
Lovely hotel. The staff were very kind and helpful, especially to my young children. The room was clean and nice. The pool was not freezing as we often find elsewhere. The area had a lot of hotels and restaurants so eating options were plentiful. Breakfast was slightly different each day with plenty of options to fill you up. Overall we were very happy to stay here.
