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Holiday Inn Chilpancingo by IHG

3.5 star property

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Photo gallery for Holiday Inn Chilpancingo by IHG

Exterior
Breakfast, lunch, dinner and brunch served
Outdoor pool
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Blvd Vicente Guerrero No. 148, Col. Ciudad de los Servicios, Chilpancingo de los Bravo, GRO, 39074
  • Place, La Avispa Museum
    ‪12 min walk‬
  • Place, Galerias Chilpancingo
    ‪15 min walk‬
  • Place, Jose Juarez Museum
    ‪7 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Terrace

Standard Room, 2 Queen Beds, Terrace | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Terrace

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Reception
Paradise Inn
Chilpancingo de los Bravo
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 149 reviews
$51 nightly
The price is $62
Jul 23 - Jul 24
Total with taxes and fees
Paradise Inn

About the neighborhood

Chilpancingo de los Bravo

With a stay at Holiday Inn Chilpancingo by IHG in Chilpancingo de los Bravo, you'll be within a 5-minute drive of Galerias Chilpancingo and La Avispa Museum. .This family-friendly hotel is 3.5 mi (5.6 km) from Regional Museum of Guerrero and 3.5 mi (5.6 km) from Jose Juarez Museum.

What's nearby

  • La Avispa Museum - 12 min walk - 0.7 miles
  • Galerias Chilpancingo - 15 min walk - 0.8 miles
  • Zoologico Zoochilpan - 4 min drive - 3.5 miles
  • Jose Juarez Museum - 7 min drive - 4.2 miles
  • Regional Museum of Guerrero - 7 min drive - 4.2 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 80 min drive

Restaurants

  • ‪Taqueria "el buen pastor - ‬5 min walk
  • ‪El Tejaban Restaurante - ‬8 min walk
  • ‪Vips - ‬5 min walk
  • ‪Tortas de Don Tony - ‬2 min drive
  • ‪Xalicco Palacio - ‬9 min walk

About this property

Holiday Inn Chilpancingo by IHG

Holiday Inn Chilpancingo by IHG offers 120 air-conditioned accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, babysitting, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at LUiX, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge between 7 AM and noon on weekdays.
LUiX - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Bar Papagayos - This lobby lounge serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 4:00 PM
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekday buffet breakfast available 7:00 AM to noon for a fee: MXN 185 for adults and MXN 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Papagayos
  • LUiX

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 185.00 for adults and MXN 95.00 for children
  • Airport shuttle fee: MXN 2500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chilpancingo Hotel Chilpancingo de los Bravo
Holiday Inn Chilpancingo Hotel
Holiday Inn Chilpancingo Chilpancingo de los Bravo
Inn Chilpancingo Hotel
Holiday Inn Chilpancingo

Holiday Inn Chilpancingo by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 116 reviews
Rating 8 - Good. 22 out of 116 reviews
Rating 6 - Okay. 3 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 1 out of 116 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo
Verified

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Digno

Un digno Holiday Inn. Exactamente lo que me esperaba, muy bien conservadas los muebles, cama, etc en la habitación. Todo al 100. Falta iluminación en los pasillos,
Stayed 1 night in May 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located -just a few miles away from Galerías Chilpancingo shopping mall- and, above all, excellent facilities and staff!!
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No me facturaron

Ya van varias veces que me dicen que la a0micacion es la que me tiene que facturar y tienen razon pero es muy dificil que la apmicacion nos facture la app no es muy co.oda para hacerlo y no hayo quien me haga la factura
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor opción para esta Ciudad
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y muy cómodos
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Graciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención rápida de todo el personal. Check in out fácil y rápido. Habitación muy cómoda
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Dulce

Liked: Cleanliness, staff & service, room comfort

Dulce

Buenas habitaciones
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El mejor hotel de chilpancingo muy bien cuidado y comodo
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chilpo

Great
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Ramiro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nefasto

No me gusto el servicio de room service muy limitado y nunca te contestan los empleados no hacen el más mínimo esfuerzo por complacer a los huéspedes
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención!
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

juan pablo tziu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Chilpancingo, siempre limpio y en buenas condiciones, las instalaciones se ven nuevas y en buenas condiciones
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Israel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PÉSIMO servicio

Mala, el personal muy despota y sin ningún interés e intensión de solución de problemas, para empezar pedir de favor si podían envíame me factura al hacer mi check Inn… me dijeron que era imposible, que su sistema lo hace automáticamente durante la madrugada al hacerles revisión o algo así, tuve que llamar otra vez a primera hora (7:30am) y me dijeron que para que me la mandarán debía entregar la habitación; después realice un consumo (desayuno) y solicite factura… no me llegó, les llame otra vez como a las 12, me dijeron que las haces hasta un horario pero me la mandarían en 5 minutos… hoy después de 36 hrs sigo esperando mi factura o tendré que volver a llamar con todo y les apunté los datos Gtes veces
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación te permite tener acceso a restaurantes y lugares principales de la ciudad
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodas las camas
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

ANA BERTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy comodo

Muy confortable. El personal muy atento. Definitivamente en mi proxima estancia sera ahi nuevamente
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 1 night in May 2021
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Chilpancingo by far!

It was an amazing stay, the place it very centrally located. The staff is super attentive and friendly. The breakfast and dinner we delicious and of great value as well as the wait staff. This is honestly the BEST experience to this day on all the hotels I've booked on Hotels.com.
Stayed 1 night in Mar 2021
Verified

8/10 Good

PABLO ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La calidad de servicio solo en Holiday Inn

Un lugar seguro y limpio. Con estricto control de medidas contra.el Covid-19.Buen servicio de restaurante y buena atención.
Stayed 2 nights in Nov 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente hotel. Terribles políticas en salones

El hotel excepcionalmente limpio y muy confortable. Pero nos tocó trabajar en los salones y la política es no encender el aire acondicionado hasta que comience el evento y la verdad es muy desgastante trabajar con el calor y la humedad. Por otro lado, antes de finalizar el evento también apagaron el aire acondicionado, lo cual es muy frustrante.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Paul A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia.

Pasamos una agradable estancia, el servicio fue excelente muy amable todo el personal.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, muy amables y muy buena atención, la verdad todo en general es perfecto
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Su servicio al cliente y su limpieza , mucha seguridad
Stayed 4 nights in Aug 2020