When you stay at Sheraton Chihuahua Soberano in Chihuahua, you'll be in the business district, within a 15-minute walk of Medical Place and Medical Star Hospital. .This hotel is 0.9 mi (1.4 km) from Plaza Saucito and 0.9 mi (1.4 km) from St Barths Spa.
What's nearby
Medical Star Hospital - 10 min walk - 0.6 miles
Plaza Saucito - 12 min walk - 0.7 miles
St Barths Spa - 14 min walk - 0.8 miles
District 1 - Shopping Mall - 14 min walk - 0.8 miles
Sheraton Chihuahua Soberano offers 204 accommodations with laptop-compatible safes and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.
This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 204 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have separate bathtubs and showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and a ballroom.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 342 for adults and MXN 174 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Gym
Outdoor pool
Racquetball/squash
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
24-hour business center
4 meeting rooms
Conference space
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Low-height door lock
Low-height view port in door
Transfer shower
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site
More
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
No plastic coffee stirrers
Reception hall
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Separate bathtub and shower
Towels provided
Entertainment
40-inch LED TV with premium cable channels
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning (climate-controlled)
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from November 1 2025 to March 15 2026 (dates subject to change):
One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from February 19 to April 10:
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 342 for adults and MXN 174 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
A car is recommended for transportation to and from this property
Property is also known as
Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua
Sheraton Chihuahua Soberano Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 605 out of 1005 reviews
10 - Excellent
605
Rating 8 - Good. 191 out of 1005 reviews
8 - Good
191
Rating 6 - Okay. 101 out of 1005 reviews
6 - Okay
101
Rating 4 - Poor. 66 out of 1005 reviews
4 - Poor
66
Rating 2 - Terrible. 42 out of 1005 reviews
2 - Terrible
42
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
Reviews
10/10 Excellent
Miguel
Dec 6, 2025
Miguel
Stayed 4 nights in Dec 2025
6/10 Okay
Adan
Business traveler
Dec 2, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Fitness room area was not as it used to be, no water, no towels, treadmill out of order, no tv control…
The hotel rooms need an update. Shower has cracks and stains all over the tile. No water control in the shower, so it basically started to flood into the rest of the bathroom.
The air conditioner didn't work. Maintenance had to come 5 times before it was blowing any sort of cool air. Service was good and lobby bar area was nice.
Mucho ruido y musica horrible en la fiesta mexicanca
César
Stayed 3 nights in Sep 2025
4/10 Poor
Carlos
Sep 22, 2025
Disliked: Property conditions & facilities
Carlos
Stayed 3 nights in Sep 2025
6/10 Okay
Jason
Sep 18, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom ceiling had a water leak. Which fell directly on the toilet. Very inconvenient to get dropped on by a water leak while using the restroom.
The room we got was in bad shape, broken bathroom sink countertop, towel rack bent and ceiling drywall was in need of repair. Mentioned these things to the front desk and a wall outlet was the only thing repaired. We were never offered another room for our 5 night stay.