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HM Hotel Mirador

Property class: 3

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Photo gallery for HM Hotel Mirador

An indoor swimming pool with a glass ceiling, surrounded by lounge chairs and a tiled floor.
Outdoor lounge chairs with striped cushions, a tree, and a building with multiple floors and balconies.
A lobby with a round table, leather sofas, and a bar area.
A conference room with a long table set for a meeting, wooden chairs, a large window with a view of parked cars, and a framed painting on the wall.
A banquet hall with round tables covered in white tablecloths and floral centerpieces.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Universidad 1309, Col. San Felipe, Chihuahua, CHIH, 31240
  • Place, Expo Chihuahua
    ‪12 min walk‬
  • Place, Casa Juarez Museum
    ‪12 min walk‬
  • Place, Cathedral of Chihuahua
    ‪14 min walk‬
  • Airport, Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two single beds, each with a wooden headboard, a bedside table with a lamp, and a telephone.

Standard Double Room

8.4 out of 10
Very good
(24 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a coffee maker, a bottle of water, a milk jug, and a bag of coffee.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chihuahua

You'll be centrally located in Chihuahua with a stay at HM Hotel Mirador, within a 15-minute walk of Casa Chihuahua Museum and Expo Chihuahua. .This hotel is 0.7 mi (1.1 km) from Museum of the Republican Loyalty House Juarez and 0.7 mi (1.1 km) from Casa Juarez Museum.

What's nearby

  • Expo Chihuahua - 12 min walk - 0.7 miles
  • Casa Juarez Museum - 12 min walk - 0.7 miles
  • Government Palace - 12 min walk - 0.7 miles
  • Cathedral of Chihuahua - 14 min walk - 0.8 miles
  • Plaza de Armas - 14 min walk - 0.8 miles

Getting around

  • Chihuahua Chepe Station - 10 min drive
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 23 min drive

Restaurants

  • ‪KFC - ‬8 min walk
  • ‪El Papalote - ‬6 min walk
  • ‪Mozao Cafe - ‬5 min walk
  • ‪Puebla en Chihuahua - ‬7 min walk
  • ‪Caffenio Universidad - ‬4 min walk

About this property

HM Hotel Mirador

HM Hotel Mirador offers 87 accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a health club.
Stay in one of 87 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Satisfy your appetite for lunch or dinner at Amberis, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chihuahua? This hotel has 6200 square feet (576 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Amberis - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Delfos - This cocktail bar specializes in Mexican cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 for adults and MXN 167 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amberis
  • Delfos

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (6,200 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 250 for adults and MXN 167 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western Mirador
Best Western Mirador Chihuahua
Hotel Best Western Mirador
Hotel Best Western Mirador Chihuahua
Best Western Chihuahua
Chihuahua Best Western
Best Western Mirador Hotel Chihuahua
Best Western Mirador Hotel
Best Western Mirador
HM Hotel Mirador Hotel
HM Hotel Mirador Chihuahua
HM Hotel Mirador Hotel Chihuahua

HM Hotel Mirador Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 269 out of 661 reviews
Rating 8 - Good. 213 out of 661 reviews
Rating 6 - Okay. 104 out of 661 reviews
Rating 4 - Poor. 47 out of 661 reviews
Rating 2 - Terrible. 28 out of 661 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and the servers were nice to us.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Great location, friendly staff, great breakfast.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great breakfast!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! I and my boyfriend will stay here again! The breakfast was excellent!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has become a home away from home since I visit there every month! Always a pleasure and the staff is so amazing! My husband and I always look forward to coming here.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Great hotel!

I enjoyed my stay, the front desk person was very friendly and made you feel welcomed. The staff at breakfast was attentive. I will definitely return.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Older property, pool open one day, food good, check in a little slow.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Great stay, easy and convenient location

All was good, there was an issue with the tv and remote not working but it corrected. overall great stay. thank you
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
There was no hot water in the shower, and a very bad mattres
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Is good ubicación for us , close for everything old downtown and Acces fast to new town and District 1, and close to mi Family
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

No like hotel
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Our first experience was less than favorable. This time is was way better. Our room was larger than last time (not sure on how or knew there was a difference). Room was clean and staff is friendly. Seemed to be a little pricey for the place, but it does seem safe.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un poco anticuadas las habitaciones
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities, property conditions & facilities
Hola. Lo malo: El hotel no tiene agua caliente, la cama me pareció muy dura, nos encontramos cucarachas en la habitación y en el buffet, no cerraba bien la puerta del baño, las toallas estaban muy viejasy la última noche no tuvimos aire acondicionado. Lo bueno: El agua de la alberca estaba limpia y esta como a 20 minutos caminando del centro.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Las instalaciones ya están algo viejas necesita renovar habitaciones
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Bueno
Stayed 1 night in Apr 2026