4/10 Poor
Edward, Rancho Cordova
Oct 18, 2025
Prepaid and booked two nights. Couldn’t arrive till night 2. Arrived to find out Doubletree had canceled my reservation. They state that is their policy. I prepaid for two nights so the second should be available but no. Long story short they tell me to call Expedia for a refund while they charge me for the second night again like they are doing me a favor. After a 30 minute chat to Expedia they say they will request a refund only to find out that the hotel refused the refund 3 separate times. The manager and the night clerk both guaranteed me a refund. Needless to say I paid for three nights a stayed for one for a mediocre hotel. Definitely DO NOT STAY HERE. They are not truth tellers and ripoffs.
Location sucks and the breakfast is totally over priced. Go to Dennys next door.
Edward
Stayed 2 nights in Oct 2025






















