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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

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Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

A rooftop terrace with a city skyline view, featuring a mix of modern and classic architecture, and several potted plants.
A modern hotel lobby with a reception desk, seating area, staircase, and large windows.
A modern hotel room with a green sofa, two round tables, a city view, and a chandelier.
A modern urban street with high-rise buildings, including a prominent 'The Gwent' and 'Nordstrom' sign.
A modern staircase with glass railings and pendant lighting.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $484
$407 nightly
$484 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
521 North Rush Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, State Street
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a small table.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a bench, and a potted plant.

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Grand Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a chair. There is a view of the city through the windows.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a bench, a sofa, and a small table.

Superior Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a nightstand, a chair, a window with a city view, and a decorative wall mural.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A modern hotel room with a grey sofa, a dining table with chairs, and a chandelier.

Deluxe Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Terrace

A modern living room with a sofa, armchair, and a desk with a chair. A flat-screen TV is mounted on the wall, and a large window provides a view of the outdoors.

Junior Suite, 1 King Bed, Terrace

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace

A modern living room with a sofa, armchair, and a flat-screen TV.

Superior Suite, 1 King Bed with Sofa bed, Terrace

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chicago

With a stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago in Chicago (Downtown Chicago), you'll be steps from Michigan Avenue and 6 minutes by foot from Chicago Riverwalk. .This luxury hotel is 0.6 mi (0.9 km) from Grant Park and 0.6 mi (1 km) from Millennium Park.

What's nearby

  • Michigan Avenue - 2 min walk - 0.1 miles
  • State Street - 2 min walk - 0.1 miles
  • Chicago Riverwalk - 3 min walk - 0.2 miles
  • Millennium Park - 11 min walk - 0.6 miles
  • Grant Park - 11 min walk - 0.6 miles

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 45 min drive

Restaurants

  • ‪Eataly - ‬2 min walk
  • ‪Upstairs at The Gwen - ‬1 min walk
  • ‪Billy Goat Tavern - ‬3 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 311 guestrooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Enjoy Mediterranean cuisine at Kostali, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has 3388 square feet (315 square meters) of space consisting of conference space and 14 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Kostali - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Upstairs at The Gwen - This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 79 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 14 meeting rooms
  • 24-hour business center
  • 3,388 square feet of conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 24 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 29.74 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1005 reviews
Rating 8 - Good. 124 out of 1005 reviews
Rating 6 - Okay. 45 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness
We were very pleased with The Gwen. Would definitely recommend!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sheron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic from desk staff *Robert. Clean, upgraded room. The "rooftop" restaurant was fantastic as well. Close proximity to all of the wonderful shopping!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel on Michigan Avenue. Access to Nordstrom without leaving the building. Great views, food, very clean and smells amazing!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mark Patrick

Liked: Cleanliness
Everything was fantastic. And beautiful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laurette

Liked: Cleanliness, property conditions & facilities
Great location, quiet and clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karna Athanasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well connected and close to everything. Comfortable room. Would suggest that Tea/coffee machine should be included as standard in the room - it is available on request.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels in Chicago. Always an excellent stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in all respects
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no coffee machine in the room.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv did not work, water pressure and plumbing fixtures were terrible. Definitely not boutique status, hotel was dated, staff was crass, experience was awful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alicia K

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and the bed was firm and comfortable! The room and bathroom were spotless and the lobby was decorated beautifully!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Yareni

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dianne

We rooms are always lovely and we had breakfast both mornings at your hotel. Meridith waited on us both days and she was excellent. Personable and welcoming.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay. Highly recommend
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dianne

Comfortable beds, lovely ambience and great location.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Anna

Liked: Amenities
Beautiful hotel, wonderful stay!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean rooms, nice location, really good restaurant and bar.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Macela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway. Beautiful hotel great service.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, convenience, helpful staff
Stayed 1 night in May 2025