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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Grand Room, 2 Queen Beds
Room with view
390 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Junior Suite, 1 King Bed
Room with view
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
Room with view
375 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Suite, 1 King Bed with Sofa bed
Room with view
1 King Bed and 1 Double Sofa Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Superior Room, 1 King Bed
375 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, 1 King Bed, Terrace
Room with view
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 King Bed with Sofa bed
Room with view
1 King Bed and 1 Double Sofa Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Deluxe Room, 2 Queen Beds
Room with view
375 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Room, 2 Queen Beds
375 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)
Room with view
1 King Bed and 1 Double Sofa Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Grand Room, 1 King Bed
Room with view
375 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury Chicago hotel in Downtown Chicago with 2 restaurants

Popular property highlights

Free WiFi
Pets allowed
24-hour business center
Smoke-free property
24-hour front desk

With a stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago in Chicago (Downtown Chicago), you'll be steps from Michigan Avenue and 8 minutes by foot from Chicago Riverwalk. This luxury hotel is 0.6 mi (1 km) from Millennium Park and 0.5 mi (0.8 km) from Chicago Theatre.

Make yourself at home in one of the 311 guestrooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.

Enjoy Mediterranean cuisine at Kostali, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has 3388 square feet (315 square meters) of space consisting of conference space and 14 meeting rooms.

Languages Spoken

  • English

Show all languages

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

521 North Rush Street, Chicago, IL 60611

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and 14 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 3388 square feet (315 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is a smoke-free property.

  • Coffee/tea in common areas
  • Shopping mall on site
  • Registration desk height (inches) - 36
  • Registration desk height (centimeters) - 91
  • Elevator
  • Rooftop terrace
  • Elevator door width (inches) - 48
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 122
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Express check-out
  • Year Built - 1928
  • Electric car charging station
  • Covered parking
  • Secured parking
  • Free WiFi
  • Valet parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 315
  • Number of meeting rooms - 14
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 3388
  • Ballroom
  • Total number of rooms - 311
  • 24-hour fitness facilities
  • No accessible shuttle
  • Internet access - wireless
  • Number of floors - 17
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Languages Spoken

  • English
  • Spanish
  • Indonesian
  • Bosnian
  • Chinese (Mandarin)

Parking

Valet parking (surcharge)

Room Amenities

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Cable/satellite TV service
  • Refrigerator
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • High-speed internet access
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Internet access (complimentary)
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • HDTV
  • WiFi (surcharge)
  • Frette Italian sheets
  • Pillow menu
  • LCD TV
  • TV size: 65
  • TV size measurement: inch
  • iPod docking station
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Kostali - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Upstairs at The Gwen - This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 2:00 AM

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of USD 125 per pet, per stay
  • 2 total (up to 24 lbs per pet)
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00
  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.00–20.00 for adults, and USD 14.00–20.00 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection

We should mention

Parking height restrictions apply.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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