SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property

Choose dates to view prices

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(268 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(108 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(52 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(37 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

2 Double Beds, Non-Smoking, Flat Screen Television, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Sofabed, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Refrigerator, Desk, High Speed Internet Access

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Work Desk, Chair With Ottoman, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

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About the neighborhood

Lombard

Located in Lombard (Highland Hills), SureStay Plus Hotel by Best Western Chicago Lombard is within a 5-minute drive of Yorktown Shopping Center and Advocate Good Samaritan Hospital. .This hotel is 15.5 mi (25 km) from Donald E. Stephens Convention Center and 3.1 mi (5.1 km) from Lilacia Park.

What's nearby

  • Yorktown Shopping Center - 5 min walk - 0.3 miles
  • United Center - 28 min drive - 21.5 miles
  • Michigan Avenue - 31 min drive - 24.0 miles
  • McCormick Place - 33 min drive - 25.5 miles
  • Wrigley Field - 38 min drive - 27.6 miles

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Sarku Japan - ‬15 min walk
  • ‪Cinnabon - ‬15 min walk
  • ‪Greek Islands - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Suburban hotel with free breakfast and a fitness center
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of SureStay Plus Hotel by Best Western Chicago Lombard. A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1611 out of 2423 reviews
Rating 8 - Good. 490 out of 2423 reviews
Rating 6 - Okay. 185 out of 2423 reviews
Rating 4 - Poor. 76 out of 2423 reviews
Rating 2 - Terrible. 61 out of 2423 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t really have any complaints. I thought it was pretty nice. The only issue I can see is if somebody wasn’t able to stand very well. The bathtubs are really tight. It’s almost like you can’t stand flat on the ground.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Oluwatobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities
Got they’re pretty late the front desk lady greeted me with a beautiful smile That made a bad and a long into a great night sleep very kind and polite, the room was outstanding i have stayed here several times during my travel but the upgrade was fantastic and the breakfast team had everything hot and ready good job guys ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Sep 2025

10/10 Excellent

E.F.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was very helpful … rooms were better than expected, location was perfect between dwten and the airport. Visited from Dallas,Tx and enjoyed every moment.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jerome

Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
“The hotel was very clean. The air conditioner in the room wasn’t working the first night, but the staff quickly provided a fan and then replaced it with a new AC unit the next night, which I appreciated. Breakfast was decent, nothing special but satisfactory.”
Stayed 1 night in Sep 2025

10/10 Excellent

Albert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Surestay Plus Hotel in Lombard is always a blessing to me. Everything is always the way that I like it. Very professional.
Stayed 8 nights in Sep 2025

10/10 Excellent

Kuang I

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay and would stay again
Stayed 5 nights in Sep 2025

10/10 Excellent

Tashianna

Stayed 1 night in Sep 2025

10/10 Excellent

Nelson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and kept up. Room was clean. Facility had a great lobby area that made it feel welcoming
Stayed 1 night in Sep 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Very nice staff. My room was very clean. I definitely will be going back.
Stayed 1 night in Sep 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent condition
Stayed 1 night in Aug 2025

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for the quality of room, understanding there was also construction going on. But I barely noticed!
Stayed 4 nights in Sep 2025

10/10 Excellent

Jaime, La Grange Park

Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, good value, simple drive right outside of downtown.
Stayed 1 night in Aug 2025

10/10 Excellent

Shilpa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Stayed 1 night in Sep 2025

10/10 Excellent

Kaustubh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

LaDarryll

Stayed 1 night in Jul 2025