Embassy Suites Lombard, use to be my go-to location becuase it was beautiful, quiet, semi-upscale, beautiful and clean.
I was not pleased with this last stay. It was ok, however, there were a few issues. I checked in online and by the time I had arrived, the room I chose had been given away. The room that I was reassigned to, had soiled sheets and a smell. I was then reassigned yet another room, this room was ok, however, it had water damage in the ceiling and a slight mildew smell. The parking that use to be free is now $12.50 a day and the guests are responsible for keeping up with a business card size card that is proof that you are a guest of the hotel, but the hotel does not take your license plate number, so god-forbid that this card falls off your dashboard unknowingly to you. The furniture is dated. Although it appears the bathrooms have been updated, in a room that is set to housed up to 4 people, there is not enough space for 4 people to place their used towels.
The stay served it purpose, however, I was sadden to see how much this location has declined from what I am accustomed to see from the Embassy.