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Crowne Plaza Lombard Downers Grove by IHG

3.5 star property

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Photo gallery for Crowne Plaza Lombard Downers Grove by IHG

Indoor pool
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Concierge desk
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$95
$86 nightly
$95 total
Total with taxes and fees
Apr 3 - Apr 4

Explore the area

View in a map
1250 Roosevelt Road, Glen Ellyn, IL, 60137
  • Place, Spring Avenue Dog Park
    ‪2 min drive‬
  • Place, Lilacia Park
    ‪4 min drive‬
  • Place, Yorktown Shopping Center
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

7.6 out of 10
Good
(10 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(68 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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$114 nightly
The price is $127
Apr 1 - Apr 2
Total with taxes and fees
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About the neighborhood

Glen Ellyn

Located in Glen Ellyn, Crowne Plaza Lombard Downers Grove by IHG is a 4-minute drive from Yorktown Shopping Center and 7 minutes from College of Dupage. .This hotel is 4 mi (6.4 km) from Wheaton College and 4.1 mi (6.5 km) from Oakbrook Center Mall.

What's nearby

  • Spring Avenue Dog Park - 2 min drive - 1.4 miles
  • Lilacia Park - 4 min drive - 2.4 miles
  • Yorktown Shopping Center - 4 min drive - 2.0 miles
  • Morton Arboretum - 6 min drive - 4.4 miles
  • College of Dupage - 6 min drive - 2.7 miles

Getting around

  • Lombard Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Matari Coffee Co. - ‬11 min walk
  • ‪Culver's - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪White Castle - ‬12 min walk

About this property

Crowne Plaza Lombard Downers Grove by IHG

Crowne Plaza Lombard Downers Grove by IHG offers 119 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Glen Ellyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a satisfying meal at Glen Prairie serving guests of Crowne Plaza Lombard Downers Grove by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
Glen Prairie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Glen Prairie Lounge - Onsite bar. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glen Prairie
  • Glen Prairie Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Downers Grove
Crowne Plaza Downers Grove Hotel
Crowne Plaza Downers Grove Hotel Lombard
Crowne Plaza Lombard
Crowne Plaza Lombard Downers
Crowne Plaza Lombard Downers Grove
Lombard Downers Grove
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn
Crowne Plaza Lombard Downers Grove Hotel

Crowne Plaza Lombard Downers Grove by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Timothy

Traveled with group
Liked: Cleanliness, amenities
Clean room. Good bathroom and toiletries. One mattress was broken down and sagging, both were too firm. Difficult to control room temperature
Stayed 1 night in Dec 2025

2/10 Terrible

Nasheeth

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I normally do not leave negative reviews, but my experience at this Crowne Plaza was truly disappointing. This was by far the worst hotel I’ve stayed at, and the customer service was even worse than what you’d expect from a Motel 6. The front desk employees couldn’t even lift their heads to acknowledge us—extremely rude, unwelcoming, and completely unprofessional. The rooms were old and poorly maintained. The wallpaper was peeling, the lighting was terrible, and the overall condition made the stay very uncomfortable. For a hotel that carries the Crowne Plaza name, this was nowhere near acceptable. I will never return and definitely won’t recommend this place to anyone. Crowne Plaza needs serious improvements in both their staff training and room upkeep.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dayre, CHICAGO

Stayed 4 nights in Nov 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service
Clean room, efficient staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Ricky

Stayed 2 nights in Nov 2025

6/10 Okay

Juntao

Stayed 5 nights in Aug 2025

10/10 Excellent

Ellen, Rio Rancho

Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Moskoula, Medford

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the front desk personnel to the cleanliness of our room was excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here twice a year on business. Staff was particularly helpful on this trip as I accidentally booked 2 rooms….was expecting a nights charge (or worse) for the second room but they simply cancelled it with no penalty. Very clean and comfortable rooms…close to everything we need while we’re there.
Stayed 3 nights in Nov 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is outdated but it was great for our purposes. We would only be there to sleep and shower. It was clean and comfortable.
Stayed 6 nights in Nov 2025

8/10 Good

Julia, Bensenville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel, especially for the outstanding restaurant on the premises. The breakfast voucher is a great value! My kids also love the pool - the room itself is so bright and it feels like a retreat. My only critique is that the pool really needs a good cleaning. The water is clean but the sides of the pool really need a deep cleaning.
Stayed 2 nights in Oct 2025

10/10 Excellent

JOSEPH, Livonia

Traveled with family
Liked: Amenities, property conditions & facilities
Staff was very accommodating and felt the hotel with breakfast was an excellent value for Chicago area
Stayed 3 nights in Oct 2025

6/10 Okay

Eric

Traveled with group
Liked: Cleanliness
Staff was very friendly. Room was clean, but worn down. Everything worked in the room though. The fitness center had a broken bike and elliptical, but the treadmill worked. You get what you pay for, and it was inexpensive.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Aug 2025

8/10 Good

Abdul

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Kristi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Property overall and room are clean and adequate. Reasonable price and location for activities or visiting Wheaton College
Stayed 1 night in Oct 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel! Dirty and outdated! Room stink was unbearable! Fridge had old food in it and didn’t work so when I opened it everything got worse! No breakfast included. The staff were rude and not friendly at all! Bed sheets were dirty and bathtub was disgusting! Do not stay here! Stay anywhere else
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

8/10 Good

Claire

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. the coffee in the room was dark and bitter. Had to get it from the lobby.
Stayed 3 nights in Oct 2025

10/10 Excellent

robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 4 nights in Sep 2025