A stay at Hotel Noor places you in the heart of Chetumal, steps from Malecón de Chetumal and 4 minutes by foot from Chetumal Ferry Terminal. .This hotel is 16 mi (25.8 km) from Lake Bacalar and 0.3 mi (0.5 km) from Explanada de la Bandera.
What's nearby
Chetumal Ferry Terminal - 5 min walk - 0.3 miles
Explanada de la Bandera - 5 min walk - 0.3 miles
Palacio de Gobierno - 5 min walk - 0.3 miles
Palacio Municipal De Othon P. Blanco - 6 min walk - 0.4 miles
Museum of Maya Culture - 19 min walk - 1.1 miles
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive
Restaurants
CAFE 290 - 5 min walk
Almina - 1 min walk
Marquesita Emiliana - 8 min walk
Vips - 4 min walk
La Marisqueria - 2 min walk
About this property
Hotel Noor
Bayside hotel with spa services and a 24-hour front desk
Hotel Noor offers 35 accommodations. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 35 guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access and a communal living room.
Satisfy your appetite at Almina, a restaurant where you can take in the ocean view. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to noon and on weekends from 7:30 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary manager's reception is offered on select days.
Almina - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Free manager's reception (select days)
Restaurants on site
Almina
Things to do
Outdoor pool
Family friendly
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
On the bay
Spa
Deep-tissue massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Destination fee: MXN 25 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults, and MXN 100 to 250 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal
Hotel Noor Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The accommodations were really good, especially for the price. The hotel was walking distance to the ferry which was super convenient and the restaurant connected to the hotel had good food at decent prices.
We encountered many challenges; let me list a few.
The air conditioning unit was leaking, there were cobwebs on the ceiling of the balcony, the light immediately above the bed head had a lot of dust, the bath towel had mold, the wifi only worked in certain areas of the room, and they claimed the pool was under maintenance, but it did not appear that way to us. The toilet of the room could not flush This is a clear indication that the hotel is not maintained, and we were deceived by the images posted.
This hotel looks lovely from the outside but the room and bathroom are well worn. We stayed there instead of our usual, Fiesta Inn, for bay location, pool (clised for repair!) and price. After I booked, Fiesta dropped to their price to match! Some nice bay restaurants next door and just across the street helped.
Después de estar todo el día afuera y cuando regrese al hotel en horas de la tarde, encontré la puerta de mi habitation abierta. "Aparentemente" la persona de house keeping no se aseguro de cerrar bien la puerta. Al final tres cosas insignificantes desparecieron de mi habitación.
The room was very dated and moldy. The furniture was falling apart, and the towels were gray instead of white. Would not return.
Sheldon
Stayed 1 night in Mar 2025
10/10 Excellent
Janice
Mar 3, 2025
Janice
Stayed 1 night in Feb 2025
8/10 Good
William
Traveled with partner
Feb 10, 2025
Liked: Cleanliness, staff & service, amenities
This hotel has amazing views. The staff was extremely friendly and helpful. The hotel itself was once very very nice but has gotten old. It's still nice but a little worn. Everything was clean and neat. The restaurant on site is fantastic, everything I ate there was over the top delicious, breakfast lunch and dinner.