Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Comfort Suite
431 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Standard Room
269 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Hotel in Santa Elena with 24-hour front desk and coffee shop/cafe

Popular property highlights

Smoke-free property
24-hour front desk

With a stay at Hotel Laguna Encantada in Santa Elena, you'll be within a 15-minute drive of Payo Obispo Zoo and Santa Rita Archaeological Reserve. This hotel is 10.5 mi (16.8 km) from Lake Bacalar and 6.8 mi (10.9 km) from Palacio Municipal De Othon P. Blanco.

Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided daily.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include a picnic area and barbecue grills.

Satisfy your appetite at the hotel's coffee shop/cafe.

Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/cafe. This Santa Elena hotel also offers an outdoor pool, a terrace, and barbecue grills.

Hotel Laguna Encantada is a smoke-free property.

  • Walkway to water
  • Barbecue grill(s)
  • Picnic area
  • Express check-in
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Number of outdoor pools - 1
  • Free parking nearby
  • Firepit
  • 24-hour front desk
  • Express check-out
  • Total number of rooms - 20
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

  • English
  • Spanish

Parking

Free parking nearby

Room Amenities

Hotel Laguna Encantada offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with satellite channels. This Santa Elena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Free bottled water
  • Blackout drapes/curtains
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 6:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Masks are compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Gap period enforced between guest stays - 24 hours

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Laguna Encantada Hotel
  • Hotel Laguna Encantada Santa Elena
  • Hotel Laguna Encantada Hotel Santa Elena
Sorry, we seem to have had an issue loading our review content. Try again?