The staff at El Fuerte were definitely a highlight — very helpful, kind, and supportive throughout our stay. The rooms are a bit outdated, but they were clean and perfectly fine for what you’d expect at this level. There was a slight humid, musty smell at first, but it went away quickly once the AC was running.
Overall, I’d rate it about 2.5 stars. Nothing fancy, but comfortable and pleasant — and I’d stay here again.