Hotel Chetumal

2.5 star property

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Photo gallery for Hotel Chetumal

Reception
Lobby sitting area
Coffee service
Lobby sitting area
Terrace/patio

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Belice No. 478, entre Isla Cancun y calle Luis Cabrera, Chetumal, QROO, 77017
  • Place, Payo Obispo Zoo
    ‪19 min walk‬
  • Place, Museum of Maya Culture
    ‪2 min drive‬
  • Place, Santuario del Manati
    ‪3 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪5 min drive‬

Room options

Standard Triple Room

  • 168 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Room

  • 168 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room

  • 224 sq ft
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

Similar properties

About the neighborhood

Chetumal

Located in Chetumal, Hotel Chetumal is within a 5-minute drive of Planetarium Yook'ol Kaab and Museum of Maya Culture. .This hotel is 18.3 mi (29.5 km) from Lake Bacalar and 1.2 mi (2 km) from Payo Obispo Zoo.

What's nearby

  • Payo Obispo Zoo - 19 min walk - 1.0 mile
  • Museum of Maya Culture - 2 min drive - 1.2 miles
  • Malecón de Chetumal - 3 min drive - 1.8 miles
  • Santuario del Manati - 3 min drive - 1.6 miles
  • Dos Mulas - 4 min drive - 1.3 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 13 min drive

Restaurants

  • ‪Yazid Pizza - ‬12 min walk
  • ‪Poc-Chuc - ‬7 min walk
  • ‪Los Cebollones - ‬7 min walk
  • ‪Boy's Pizza (Av.Calzada De Veracruz) - ‬8 min walk
  • ‪La Rosita (comida yucateca) - ‬9 min walk

About this property

Hotel Chetumal

Hotel Chetumal offers 16 accommodations with air conditioning. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 16 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, lockers, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
There is limited hot water on site

Property is also known as

OYO Hotel Chetumal
Hotel Chetumal Hotel
Hotel Chetumal Chetumal
Hotel Chetumal Hotel Chetumal

Hotel Chetumal Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Fran, Los Angeles, CA

Business traveler
Cuando llegue la recepcionista fue muy amable pero por instrucciones del Gerente no me podian dar una habitacion aunque ya estaba pagada en expedia por el argumento que el costo de las habitaciones eran mayores a lo que expedia les envio de pago al hotel. Ahi debi pagar mas dinero por noche para poder obtener la habitacion que ya estaba pagada y aun asi no se respeto la reservacion. Fueron tan lejos como pedirme que cancelara para que expedia me reembolsara pero era una tarifa no reembolsable en expedia y aparte yo no tendria a donde ir. Una verdadera decepcion con OYO hotel. NO RECOMIENDO un lugar que no respeta las reservaciones ya pagadas.
Stayed 2 nights in Oct 2020