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Hotel Casa Blanca

2.5 star property

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Photo gallery for Hotel Casa Blanca

Interior
Deluxe Double Room, 2 Queen Beds, Garden View | Egyptian cotton sheets, premium bedding, down comforters
Check-in/check-out kiosk
Bathroom sink
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is $57
$50 nightly
$57 total
Total with taxes and fees
Jun 1 - Jun 2

Explore the area

View in a map
A. Álvaro Obregón No 312 Col. Centro, entre Rafael E. Melgar y Emiliano Zapata, Chetumal, QROO, 77000
  • Place, Palacio Municipal De Othon P. Blanco
    ‪1 min walk‬
  • Place, Palacio de Gobierno
    ‪11 min walk‬
  • Place, Museum of Maya Culture
    ‪19 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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The price is $100
May 30 - May 31
Total with taxes and fees
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About the neighborhood

Chetumal

With a stay at Hotel Casa Blanca, you'll be centrally located in Chetumal, steps from Palacio Municipal De Othon P. Blanco and within a 10-minute walk of Explanada de la Bandera. .This hotel is 0.6 mi (0.9 km) from Chetumal Ferry Terminal and 1.1 mi (1.7 km) from Museum of Maya Culture.

What's nearby

  • Palacio Municipal De Othon P. Blanco - 1 min walk - 0.1 miles
  • Malecón de Chetumal - 8 min walk - 0.5 miles
  • Explanada de la Bandera - 11 min walk - 0.6 miles
  • Palacio de Gobierno - 11 min walk - 0.6 miles
  • Museum of Maya Culture - 19 min walk - 1.0 mile

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 3 min drive

Restaurants

  • ‪Almina - ‬7 min walk
  • ‪Los Comales - ‬5 min walk
  • ‪Vips - ‬8 min walk
  • ‪CAFE 290 - ‬2 min walk
  • ‪La Marisqueria - ‬5 min walk

About this property

Hotel Casa Blanca

Hotel Casa Blanca offers 81 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. These individually decorated accommodations include dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Chetumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 81 air-conditioned rooms featuring Smart televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a shuttle from the hotel to the airport (available on request) and a ferry terminal shuttle.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 4:30 PM at scheduled times and on request
  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Onsite parking available only on request
  • Secured extended parking on site (MXN 150 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink (31 inches high)
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: MXN 400

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: MXN 500.00

Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

This property enforces quiet hours from 11:00 PM to 6:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 150 per room
  • Airport shuttle fee per child: MXN 150 (up to 10 years old)
  • Secured extended parking fee: MXN 150 per day
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Heating is not provided
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property Registration Number 01126684

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Casa Blanca Chetumal

Casa Blanca Chetumal

Hotel Casa Blanca Hotel

Hotel Casa Blanca Chetumal

Hotel Casa Blanca Hotel Chetumal

Hotel Casa Blanca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 478 out of 962 reviews
Rating 8 - Good. 368 out of 962 reviews
Rating 6 - Okay. 76 out of 962 reviews
Rating 4 - Poor. 20 out of 962 reviews
Rating 2 - Terrible. 20 out of 962 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Julio Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in May 2026

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stuff !!
Stayed 1 night in Feb 2026

10/10 Excellent

Yamani

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff, and clean room
Stayed 1 night in Jan 2026

8/10 Good

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable
Stayed 1 night in Jan 2026

10/10 Excellent

Vicky

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Dec 2025

10/10 Excellent

leopoldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im a repeat guest at this hotel. The rooms are always clean. The air conditioning is excellent. Drinking bottled water is provided. And the rates are reasonable.
Stayed 1 night in Dec 2025

8/10 Good

Tyrell

Stayed 2 nights in Nov 2025

10/10 Excellent

anakaren

Stayed 2 nights in Nov 2025

8/10 Good

Leon, Belmopan

Very
Stayed 1 night in Nov 2025

6/10 Okay

Yamani

Stayed 1 night in Nov 2025

6/10 Okay

Juana Maria

Stayed 1 night in Nov 2025

10/10 Excellent

leopoldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was excellent
Stayed 1 night in Nov 2025

8/10 Good

Yamani

Stayed 1 night in Nov 2025

10/10 Excellent

NikkiR

Liked: Cleanliness, staff & service, amenities
The hotel is nice and a good location but they charged me for a night that I didn't stay there and ignored any messages asking for a refund.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucrecia

Rooms are always very clean and staff is very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Cornelius

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta super bien, comodidad e higiene es la que uno anda buscando, 10de10.
Stayed 1 night in Oct 2025

10/10 Excellent

Abraham

Stayed 1 night in Oct 2025

10/10 Excellent

Edmund

Stayed 1 night in Oct 2025

2/10 Terrible

Sapna

Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Good AC. Clean room .
Stayed 1 night in Oct 2025

10/10 Excellent

Elisabeth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Blanca is perfect for getting around Chetumal for necessities and having a comfortable place to stay. Close to everything, safe parking and friendly staff. Have stayed several times and will keep coming back
Stayed 2 nights in Sep 2025

8/10 Good

Henry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I hope they don't allow pets in the Room. A/C was very good.
Stayed 2 nights in Sep 2025