cheaptickets

Hotel Arenas

Star Rating
3 out of 5
Photo gallery

Reviews

3.1 / 5
134 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Surfinggreen
    11 min walk
  • Popular Location
    Mahahual Lighthouse
    5 min drive
  • Popular Location
    Dolphin Discovery
    8 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Double Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Room, 2 Double Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Majahual

Located in Mahahual, Hotel Arenas is on the beach. Surfinggreen and Dolphin Discovery are local attractions and Costa Maya Port is worth checking out if an activity is on the agenda.

What's nearby

  • Popular Location
    Surfinggreen - 11 min walk
  • Popular Location
    Mahahual Lighthouse - 5 min drive
  • Popular Location
    Dolphin Discovery - 8 min drive
  • Popular Location
    Maya Water Park - 8 min drive
  • Popular Location
    Costa Maya Port - 9 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 111 min drive

Restaurants

  • Tide – Restaurant with a bar offering seafood. Serves breakfast, lunch, and dinner.

About this property

Hotel Arenas

Beachfront hotel with relaxing spa services
When you stay at this beach hotel you can enjoy umbrellas and sun loungers. All 12 individually decorated rooms feature free WiFi and room service. Guests will also find furnished balconies, Egyptian cotton sheets, and coffee makers.
Hotel Arenas offers 12 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. This Mahahual hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers spa services, tour/ticket assistance, and a garden. Onsite self parking is complimentary.
Hotel Arenas has designated areas for smoking.

Policies

Check-in

Check-in between 2 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 6.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Hotel Arenas Mahahual
  • Hotel Arenas
  • Arenas Mahahual
  • Hotel Arenas Hotel
  • Hotel Arenas Mahahual
  • Hotel Arenas Hotel Mahahual

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10:30 AM: USD 6.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Spa services

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Italian
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden

Spa

  • Massage - on the beach

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Safe

Nearby things to do

Where to eat

  • Tide – Restaurant with a bar offering seafood. Serves breakfast, lunch, and dinner.
3.1

Guest rating

5 - Excellent
19
4 - Good
36
3 - Okay
41
2 - Mediocre
20
1 - Poor
18
3.4
Cleanliness
3.5
Service and Staff
3.3
Amenities
2.8
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

We were very excited to stay at this hotel in Mahahual. While the staff is super friendly and accommodating, the hotel itself is quite run down and not like the pictures. It really could use updating. Our air conditioning was not cooling and then it started to drip water everywhere. They sent up two young guys to fix it. The hotel was in such bad shape that the guys could barely slide the window open to fix the AC unit. The hotel staff was kind enough and offered for us to move to a new room. We did have a view of the ocean which would have been nice but unfortunately we were there during the high sargazo (seaweed) season. The hotel is at the very end of the beach which is nice because it is very calm. The hotel has hammocks (a definite plus) and kayaks to use. They recently installed a very small pool to try to alleviate the sargazo situation. The shower had very little water pressure, but it did have hot water. Overall, the bathroom was small. I feel that this hotel needs to offer more/update the facility if it wants to keep charging the same prices.

Stayed 1 night in Jul 2019

2/5

    Show up to be told can’t checkin yet - site says restaurant which is not true, loud dogs barked all night long with no one doing anything about them.

    Stayed 1 night in Mar 2019

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    great location a little bit outside the tourist area so it’s pretty quiet, which is good. ideal area for snorklling lovers (snorklling area right in front of the hotel). but poor service at the reception. the front desk staff is well trained to sell you their food, services and activities, but they don’t advise you well and they are not really helpful neither.

    Stayed 10 nights in Mar 2019

    3/5

    • Liked: Staff & service
    • Disliked: Property conditions & facilities

    More basic than it looks in the pictures, we got the Superior Room and it wasn't more than a basic double room except that the view is really nice. The facilities lack maintenance, the door was dirty and oily, we had a hard time opening the sliding door to the balcony, one of the chairs there was falling apart with nails sticking out, there were no towels when we arrived and after requesting them they only sent 2 for 3 people. We didn't use the beach facilities but they looked really nice, we ordered room service and the food was above our expectations and the staff was really friendly and helpful.

    Stayed 1 night in Feb 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan 2019

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