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CheapTickets Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Junior Room, 1 King Bed
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Double Room
Room with view
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
3.5-star hotel near Museum of Maya Culture

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
Outdoor pool

Capital Plaza Hotel is centrally located in Chetumal, a 2-minute walk from Museum of Maya Culture and 15 minutes by foot from Fisherman's Fountain. This hotel is 2.3 mi (3.7 km) from Santuario del Manati and 9.2 mi (14.8 km) from Oxtankah Ruins.

Make yourself at home in one of the 85 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access and a reception hall.

Satisfy your appetite for lunch at Nah Balam, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Planning an event in Chetumal? This hotel has facilities measuring 0 square feet (0 square meters), including a conference center. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Capital Plaza Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 0 square feet (0 square meters) include a conference center. This business-friendly hotel also offers a terrace, a garden, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Capital Plaza Hotel is a smoke-free property.

  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Restaurant
  • Free self parking
  • Free WiFi
  • Outdoor pool
  • Smoke-free property
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 0
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • ATM/banking
  • Conference space size (feet) - 0
  • Conference center
  • Reception hall
  • Total number of rooms - 85
  • Number of floors - 4
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Capital Plaza Hotel offers 85 air-conditioned accommodations with safes and complimentary bottled water. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chetumal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Free bottled water
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • LCD TV
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets not available

Where to Eat

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.

Nah Balam - This restaurant specializes in international cuisine and serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 20

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 324.32 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 324.32 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Capital Plaza Chetumal
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel Chetumal

We should mention

The seasonal pool will be open from January to December.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

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