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CheapTickets Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Junior Room, 1 King Bed
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Double Room
Room with view
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Comfortable hotel, walk to Museum of Maya Culture

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
24-hour front desk
Conference center

With a stay at Capital Plaza Hotel, you'll be centrally located in Chetumal, steps from Museum of Maya Culture and within a 5-minute walk of Museo de la Ciudad. This hotel is 0.9 mi (1.5 km) from Fisherman's Fountain and 2.3 mi (3.7 km) from Santuario del Manati.

Make yourself at home in one of the 85 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a reception hall, and bike storage.

Satisfy your appetite for lunch or dinner at Nah Balam, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).

Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Planning an event in Chetumal? This hotel has 0 square feet (0 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Capital Plaza Hotel features an outdoor pool and a fitness center. Event facilities measuring 0 square feet (0 square meters) include a conference center. This business-friendly hotel also offers a terrace, a garden, and room service (during limited hours). Onsite self parking is complimentary.

Capital Plaza Hotel is a smoke-free property.

  • Conference space size (meters) - 0
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Number of outdoor pools - 1
  • Bicycle parking available
  • Fitness facilities
  • ATM/banking
  • Number of restaurants - 1
  • Conference space size (feet) - 0
  • Conference center
  • 24-hour front desk
  • Reception hall
  • Conference space
  • Total number of rooms - 85
  • No accessible shuttle
  • Free self parking
  • Number of floors - 4
  • Free WiFi
  • Smoke-free property
  • Garden
  • Number of accessible parking spaces 20

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Capital Plaza Hotel offers 85 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chetumal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Free bottled water
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Bed sheets not available

Where to Eat

Nah Balam - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 20

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Hotel Names

  • Capital Plaza Chetumal
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel Chetumal

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

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