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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Exclusive Room, Private Pool, Ocean View
Room with view
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Premium Apartment, 2 Bedrooms
322 square feet
1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Superior Quadruple Room, 2 Double Beds
322 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premium Apartment, 2 Bedrooms, Sea View
Room with view
322 square feet
1 King Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Superior Room, 1 King Bed, Partial Sea View
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room, 1 Bedroom, Bathtub, Oceanfront
Room with view
322 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 Queen Bed
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, No Windows
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Ocean-view hotel with a poolside bar, near Costa Maya Port

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property
24-hour front desk
Concierge services

With a stay at Aquastar Hotel & Apartments in Mahahual, you'll be on the beach, steps from Mahahual Beach and a 3-minute drive from Costa Maya Port. This beach hotel is 0.3 mi (0.5 km) from Mahahual Lighthouse and 1.6 mi (2.6 km) from Maya Water Park.

Make yourself at home in one of the 23 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent. Additional amenities at this Mediterranean hotel include complimentary wireless internet access and concierge services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.

Languages Spoken

  • English

Show all languages

Aquastar Hotel & Apartments

Carretera Mahahual, Mahahual, QROO 77728

Hotel Amenities

Hotel Amenities

Aquastar Hotel & Apartments features 2 outdoor swimming pools. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean hotel also offers a terrace, tour/ticket assistance, and concierge services.

Aquastar Hotel & Apartments is a smoke-free property.

  • Safe-deposit box at front desk
  • Terrace
  • Wheelchair accessible – no
  • Number of outdoor pools - 2
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Concierge services
  • Snack bar/deli
  • 24-hour front desk
  • Tours/ticket assistance
  • Total number of rooms - 23
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Room Amenities

Aquastar Hotel & Apartments offers 23 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Free toiletries
  • In-room safe
  • Desk
  • Premium bedding
  • Free bottled water
  • Hair dryer (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste not available

Where to Eat

Aquastar Hotel & Apartments has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Ecotours on site
  • Snorkeling nearby

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 498 per pet, per stay

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has not been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Pet fee: MXN 498 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Aqua Star Hotel Apartments Mahahual
  • Aqua Star Hotel Apartments
  • Aqua Star Mahahual
  • Aqua Star Hotel Apartments
  • Aquastar & Apartments Mahahual
  • Aquastar Hotel & Apartments Hotel
  • Aquastar Hotel & Apartments Mahahual
  • Aquastar Hotel & Apartments Hotel Mahahual

We should mention

Cashless payment methods are available for all transactions.

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