The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Exterior
Lobby
Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
2 restaurants, lunch served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
$103
$86 nightly
$103 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(174 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(135 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • Canal view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(54 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Grosvenor Park - 5 min walk - 0.3 miles
  • Chester Town Hall - 7 min walk - 0.4 miles
  • Chester Cathedral - 7 min walk - 0.4 miles
  • Chester City Walls - 8 min walk - 0.4 miles
  • Chester Racecourse - 15 min walk - 0.8 miles

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cellar - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Old Harkers Arms - ‬3 min walk

About this property

The Mill Hotel & Spa

The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1134 out of 2106 reviews
Rating 8 - Good. 644 out of 2106 reviews
Rating 6 - Okay. 252 out of 2106 reviews
Rating 4 - Poor. 51 out of 2106 reviews
Rating 2 - Terrible. 25 out of 2106 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff,clean room and good pool and spa facilities. All in all i thought it represented great value for money the breakfast was good and the location is perfect if you want to visit restaurants and shops in the city centre.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Very clean room and towels refreshed for the second day. Really loved our stay
Stayed 2 nights in Dec 2025

6/10 Okay

Gail

Traveled with partner
Liked: Amenities
Breakfast was very basic , unable to order different food, no sugar free yoghurts or natural . No towel rail in bathroom
Stayed 2 nights in Dec 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes food served still hot too.
Stayed 1 night in Dec 2025

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities
Great room, very clean and comfortable. Nice breakfast. Very good value hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Kay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean . We found bed a bit hard but that’s personal choice . Would prefer a walk in shower not to have to climb in bath . Breakfast very good
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location ,clean room, friendly staff
Stayed 1 night in Dec 2025

8/10 Good

dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay apart from road noise from room
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Stayed 1 night in Nov 2025

8/10 Good

Nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities
Small clean room good comfortable bed and hot shower. Breakfast ok but the buffet area is not big enough for all the people using the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities
lovely toom lovely food and great staff
Stayed 3 nights in Dec 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was ok stayed at the mill a few times seems they have dropped items ie black pudding mushrooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Our stay at The Mill Hotel & Spa was absolutely wonderful! We truly had a great experience. Everything, from check-in to check-out, ran smoothly. Thank you for a fantastic visit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whenever we stay at The Mill it is always a treat. Great service, clean, good food, efficient staff. Cleaners are friendly and definitely deserve a heads up. Location is really good for town and sightseeing
Stayed 3 nights in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Gill

Liked: Cleanliness, staff & service
Staff helpful and room fine. Very near town centre
Stayed 4 nights in Dec 2025

8/10 Good

Kath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay. Clean room. Very warm at night. Water ran very hot. Over bath shower. No bedside lamps so rooms over bright or too dark during evening. Quiet & comfortable beds. Wished we had contacted hotel ahead of arrival to book breakfast for next morning as only two time slots available (10am or 7.45am) by the time we checked in at 17.30.. Offered basic cooked breakfast. Fried & scrambled egg, bacon toast beans & tomatoes. Plain croissants & limited range of cereal available. Tinned peaches & yoghurt. Spa facilities good. Small pool with rope down centre for segregated swimming. Hot tub. Staff friendly and helpful throughout. Ate in hotel bar first night - nice menu, reasonably priced, Pleasant vibe with range of high/low seating & sports TV & separate conservatory. Would definitely revisit. Great location.
Stayed 2 nights in Nov 2025

8/10 Good

Jean

Traveled with group
Liked: Amenities, property conditions & facilities
Room clean and quiet. Had a problem with key cards. They were reloaded for me but only seemed to last one time. The water was scalding and very difficult to control for shower so ended up having a near cold one. Breakfast was great and overall good value as an hotel. Staff very friendly but failed to follow up on problems eg water temperature and key cards. Having spoken to other people staying there I know they also had similar problems
Stayed 2 nights in Dec 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well-located and with friendly staff. It looks like the rooms in the spa side of the building are better than those in the former mill but the latter were fine for a short stay, the bathroom was just a little small. No quibbles re paying £12 for 24 hours’ parking right outside the hotel in a secure compound. Breakfast was ok but not brilliant quality, but again no complaints given that it was included in the room rate and that was very reasonable. Would we stay again - yes but only for short stays.
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely building, well designed around an old Mill. All the staff were friendly. Good Gym and an 18 metre pool! Breakfast was very good and all you would expect.
Stayed 2 nights in Dec 2025

10/10 Excellent

June

I have stayed here before which confirms how much I like it! My room was larger than expected as I was given a lovely family room. As usual all clean staff helpful and friendly and breakfast good. A great benefit of staying here is it’s proximity to town and being able to walk everywhere
Stayed 1 night in Dec 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities
Comfy bed and pillows, but thin walls
Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was lovely,we had a lovely room,better than last year,the room has been upgraded/decor change,we go down every year and stay for 2 nights .Breakfast is very good and the staff cater for your needs .
Stayed 2 nights in Nov 2025