Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Room, 1 Double Bed, Non Smoking
215 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 1 Double Bed, Non Smoking (Plus Sofa Chair)
215 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 King Bed, Non Smoking
215 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, Non Smoking
2 Twin Beds 1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 Double Bed, Non Smoking
215 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Non Smoking
2 Twin Beds 1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Twin Beds, Non Smoking (2 Pers)
215 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Non Smoking (Regular)
215 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Room, 1 Double Bed, Non Smoking (Executive Club)
1 Double Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
4-star spa hotel, walk to Chester Racecourse

Popular property highlights

Free WiFi
Restaurant
Indoor pool
Business center
Laundry facilities

Crowne Plaza Chester is centrally located in Chester, a 5-minute walk from Chester Cathedral and 7 minutes by foot from Grosvenor Museum. This 4-star hotel is 0.3 mi (0.6 km) from Chester Racecourse and 0.6 mi (1 km) from Roman Amphitheatre.

Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Enjoy British cuisine at Stables Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are served on weekends from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Chester? This hotel has facilities measuring 10269 square feet (954 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Crowne Plaza Chester features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 4-star property. Event facilities measuring 10269 square feet (954 square meters) include a conference center. This eco-friendly hotel also offers a spa tub, a sauna, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Crowne Plaza Chester is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Computer station
  • Swimming pool
  • Conference space size (meters) - 954
  • Number of meeting rooms - 11
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • Concierge services
  • Conference center
  • Parking (limited spaces)
  • Total number of rooms - 160
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Couples/private dining
  • Coffee/tea in common areas
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 1989
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Smoke-free property
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Conference space size (feet) - 10269
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish
  • Portuguese
  • Slovenian

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Crowne Plaza Chester offers 160 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Free tea bags/instant coffee
  • Laptop-friendly workspace
  • Recycling
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways

Where to Eat

English breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekends.

Stables Bar & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Ziplining nearby
  • Mountain climbing nearby

Spa Services

Crowne Spa Chester has 3 treatment rooms. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Deep tissue massage
  • Number of treatment rooms 3
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and high chair

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and high chair. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Staffed front desk

LGBTQ friendly

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.95 per person (approximately)
  • Self parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Chester Crowne Plaza
  • Crowne Plaza Chester
  • Crowne Plaza Hotel Chester
  • Crowne Plaza Chester Hotel Chester
  • Crowne Plaza Chester Hotel
  • Crowne Plaza Chester Hotel
  • Crowne Plaza Chester Chester
  • Crowne Plaza Chester an IHG Hotel
  • Crowne Plaza Chester Hotel Chester

We should mention

Pool access available from 6:30 AM to 9:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sorry, we seem to have had an issue loading our review content. Try again?