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Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

BBQ/picnic area
Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi
Meeting facility
Pool
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $119
$105 nightly
$119 total
Total with taxes and fees
Jun 18 - Jun 19

Explore the area

View in a map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Place, Tuckasegee River
    ‪15 min walk‬
  • Place, Harrahs Cherokee Casino
    ‪20 min drive‬
  • Place, Great Smoky Mountains National Park
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

Similar properties

Property amenity
Best Western Plus River Escape Inn & Suites
Dillsboro
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,021 reviews
$105 nightly
The price is $119
Jun 30 - Jul 1
Total with taxes and fees
Best Western Plus River Escape Inn & Suites

About the neighborhood

Sylva

With a stay at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG in Sylva, you'll be 7.3 mi (11.8 km) from Western Carolina University and 8.8 mi (14.1 km) from Sequoyah National Golf Club. .This hotel is 12.5 mi (20.1 km) from Harrahs Cherokee Casino and 13.7 mi (22.1 km) from Museum of the Cherokee Indian.

What's nearby

  • Tuckasegee River - 15 min walk - 0.8 miles
  • Western Carolina University - 11 min drive - 8.8 miles
  • Harrahs Cherokee Casino - 20 min drive - 15.4 miles
  • Great Smoky Mountains Railroad - 20 min drive - 20.1 miles
  • Great Smoky Mountains National Park - 24 min drive - 23.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Jack The Dipper - ‬7 min drive
  • ‪Mabel's Kitchen - ‬3 min drive
  • ‪South of Philly - ‬7 min drive
  • ‪Big Nick’s Bbq - ‬7 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 65-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves. 65-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Sylva? This hotel has 388 square feet (36 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2003
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.00 per stay

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Holiday Inn Express Suites Sylva Western Carolina Area by IHG

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1007 reviews
Rating 8 - Good. 255 out of 1007 reviews
Rating 6 - Okay. 77 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed how cleans the rooms were it was a nice hotel, also liked indoor pool
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, and clean. Felt comfortable and slept well during my stay. Coffee was good, breakfast was decent. Overall was a pleasant experience and definitely would stay again next time I'm in the area!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very clean. Staff friendly and helpful. Breakfast was excellent, better then many of the other chains we have stayed at.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The remodel and update of the hotel was wonderful. Staff was great to interact with. Location was perfect, we were able to get to everything within 15 minutes. A little gem hidden up in the mountains. Highly recommend
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nachelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and yummy hot breakfast! What more could you ask for?!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the renovations. Rooms comfortable and furniture was very functional.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and freshly remodeled rooms.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, loved location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious suites. Great coffee and breakfast as well.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and easy check in
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
The staff was great! From check-in to beyond checkout, they were accommodating, gracious, and friendly. Melinda went went over and above in trying to help me locate a lost item, which was found.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adelheid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Shekar

Liked: Cleanliness, amenities, property conditions & facilities
Swift check-in and clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff Clean lobby
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent. Friendly and accommodating. Rooms were clean and the breakfast was great. Would definitely stay here again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness
Nice stay, clean room. Update bathrooms to walk-in shower.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. The room was amazing.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire stay was great. The room was good, service was good, enjoyed the staff interaction and the breakfast was a pleasant surprise. Great nutrition choices. Only negative of the entire stay was the cable television channel capabilities-not adequate.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a wedding in Whittier. Very comfortable stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean everything worked the way it was supposed to the breakfast in the morning was fantastic. This was the best hotel that we stayed at on our recent trip. We stayed at three different hotels, and this was by far the best. If I was ever in the area, I would definitely stay there again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought everything was very nice and new, clean, etc. Only thing to comment on was that there was a slight sewer gas odor but as we were there only one day and it wasnt horrible we didnt raise the issue.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brenda - Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing people! Every staff member encountered was top of line. Recently renovated, super clean, silky soft bedding and feather pillows. Thoughtful night light in bath. Full breakfast - some daily changes - fresh cooked pancakes, oatmeal bar, scrambled eggs, omelettes, toast, sausage, bacon, potatoes, biscuits, gravy, danish, cinnamon rolls, bagels, muffins, cereal, bananas, apples, yogurt, 3 kinds of juice. Coffee bar was 24/7 w each cup freshly ground. Definitely atop the list for next visit!!
Stayed 2 nights in Mar 2026