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The Hotel Chalet at The Choo Choo

4.0 star property

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Dinner and brunch served, Fusion cuisine
Creator video - submitted by The Guided Travels
Reception
Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe
Business center

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
$104
$89 nightly
$104 total
Total with taxes and fees
Feb 16 - Feb 17

Explore the area

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92 Choo Choo Ave, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪1 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪11 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬

Room options

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

9.4 out of 10
Exceptional
(57 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

9.8 out of 10
Exceptional
(23 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chattanooga

The Hotel Chalet at The Choo Choo is centrally located in Chattanooga, a 4-minute walk from Chattanooga Choo Choo Historic District and 14 minutes by foot from Chattanooga Convention Center. .This hotel is 0.7 mi (1.2 km) from University of Tennessee at Chattanooga and 1.5 mi (2.5 km) from Tennessee Aquarium.

What's nearby

  • Chattanooga Choo Choo Historic District - 1 min walk - 0.0 miles
  • University of Tennessee at Chattanooga - 11 min walk - 0.6 miles
  • Chattanooga Convention Center - 14 min walk - 0.8 miles
  • Tennessee Aquarium - 4 min drive - 1.8 miles
  • Chattanooga Zoo - 4 min drive - 1.3 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪Nic & Norman’s - ‬1 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk
  • ‪The Boneyard - ‬5 min walk
  • ‪FEED co. Table and Tavern - ‬6 min walk
  • ‪Urban Stack - ‬7 min walk

About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with a 24-hour front desk and a coffee shop
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 127 air-conditioned rooms featuring iPod docking stations and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include laptop-compatible safes and minibars, as well as phones with free international calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Fusion cuisine at Elsie's Daughter, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar. To-go breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Chattanooga? This hotel has 3200 square feet (297 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Elsie's Daughter - This bistro specializes in Fusion cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1392 out of 1733 reviews
Rating 8 - Good. 219 out of 1733 reviews
Rating 6 - Okay. 75 out of 1733 reviews
Rating 4 - Poor. 25 out of 1733 reviews
Rating 2 - Terrible. 22 out of 1733 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable bed, excellent shower, friendly and helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Has a vintage feel to the hotel and rooms. Great location
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

donde lee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nostalgic Chattanooga Choo-Choo train display and train car suites added to the experience. Loved the facility upkeep and bathroom design detail (and cleanliness) were top-notch. They have a helpful, friendly staff too. I also recommend the local restaurants and bars 👍👍
Stayed 2 nights in Oct 2025

8/10 Good

Kimberlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property as it's located in the middle of the general "train station" area. We enjoyed the history of the area and the variety of places to eat within walking distance. Also took advantage of the free electric shuttle to the aquarium area. Notes: We would really have appreciated a location on-site for real breakfast (the coffee area only had pastry). Also our room had a slight moldy smell (perhaps the AC needs to be cleaned) and it was quite dark (bedside lights were too dim to read and we're only 60). Finally, not enough parking -we returned late two of the nights and had to wait for someone to leave so we could park. REALLY enjoyed the outdoor seating by the caboose and loved the young woman playing guitar one night under the stars and lights. We would return if we're able to snag a discounted room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Boutique hotel with excellent staff and the location was perfect for walking to dinner with many dining options.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. Rooms are beautiful and parking was easy
Stayed 2 nights in Oct 2025

10/10 Excellent

Aubrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything, from the decor to the amenities. Easy to walk to anything you would need and want.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Loved everything about this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Cassie

Stayed 2 nights in Oct 2025

10/10 Excellent

jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Within walking distance to many activities as well as food choices. Definitely feels like a luxury hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

PATRICIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a suite for a girls weekend. It was spacious and stocked full of premium liquors. Beautiful view of the courtyard where you could see the train station and depot. Pool is awesome because it is heated here around 80°. Staff was courteous and very helpful. Several fabulous restaurants right around the property. All walkable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the opportunity to stay at such an iconic hotel in historic Chattanooga. Staying in the old box car was an awesome and memorable experience. The staff was friendly and helpful. We had a light out in the bathroom and I needed to be able to do my makeup as I was getting ready for my wedding, but maintenance came by immediately to bring a new bulb. So much to do in the area, no matter what your reason is for visiting. Overall I would highly recommend staying at this hotel if you’re looking for the “Chattanooga experience”.
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great - except for one thing. The entire hotel smelled musty and a little moldy. When I visit Chattanooga, I typically stay at the Moxy. They were booked for the weekend, so I made reservations at the Choo Choo. I stayed there in March and enjoyed my experience. This time the smell of the hotel really affected my husband's sinuses. We even went to the Food City nearby and purchased an air freshener to spray in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Stayed 2 nights in Oct 2025

8/10 Good

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I was disappointed with my stay, especially considering the high cost and my expectations for a relaxing experience. Check-in was smooth, and the room itself was clean and nicely decorated. However, the bathroom was a major letdown. Shortly after arriving, we discovered the bathtub was badly clogged — water would quickly fill up while showering. When maintenance arrived, the technician pulled out a large wad of hair from the drain, which was pretty gross. I first tried calling the front desk using the room phone, but it didn’t work. When I finally reached them by cell, I was asked if the issue could wait until morning — which was frustrating, as I obviously wanted it resolved right away. It took about 45 minutes for maintenance to arrive and another 30 minutes to fix the problem, which made it hard to relax after checking in. Additionally, I noticed signs of mold beginning to form on the shower walls, and one of the handle cover plates had come off (I was able to pop it back on myself). After my initial review, I did get a call from the hotel management and they worked things out with me. I won’t share the details but because of the lady on the phone my rating went from a 3 to a 4. To care enough to give me a call really means a lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Della M.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room decor was beautiful. Excellent, friendly staff. Elsie daughter’s restaurant was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Libby

Stayed 1 night in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful interior! The room and amenities were clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth, Decatur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor - reminiscent of train passage and train cars. Kudos!
Stayed 1 night in Oct 2025

10/10 Excellent

Owen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. Very comfortable. Clean. Lots of meal and snack options. Pool area was great. Only con was the sound- the doors closing from other rooms was loud.
Stayed 1 night in Oct 2025

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic theme and decor makes for a great backdrop. Very clean with attentive staff.
Stayed 1 night in Oct 2025