Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
Reception
BBQ/picnic area
Property amenity
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
$104
$89 nightly
$104 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
1300 Carter St, Chattanooga, TN, 37402
  • Place, Chattanooga Convention Center
    ‪2 min walk‬
  • Place, Chattanooga Choo Choo Historic District
    ‪12 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(55 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(24 reviews)
  • 442 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Kitchen

7.8 out of 10
Good
(62 reviews)
  • 412 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Kitchen

7.8 out of 10
Good
(9 reviews)
  • 625 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

Standard Suite, Kitchen

8.8 out of 10
Excellent
(5 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

About the neighborhood

Chattanooga

With a stay at Staybridge Suites Chattanooga Downtown - Convention Center by IHG, you'll be centrally located in Chattanooga, steps from Chattanooga Convention Center and 13 minutes by foot from Chattanooga Choo Choo Historic District. .This hotel is 3.9 mi (6.2 km) from Ruby Falls and 1.1 mi (1.8 km) from Tennessee Aquarium.

What's nearby

  • Chattanooga Convention Center - 2 min walk - 0.1 miles
  • Tivoli Theatre - 11 min walk - 0.6 miles
  • Chattanooga Choo Choo Historic District - 12 min walk - 0.7 miles
  • University of Tennessee at Chattanooga - 14 min walk - 0.8 miles
  • Tennessee Aquarium - 2 min drive - 1.3 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 26 min drive

Restaurants

  • ‪The Chattanoogan Hotel, Curio Collection by Hilton - ‬5 min walk
  • ‪Pickle Barrel - ‬8 min walk
  • ‪Southside Social - ‬9 min walk
  • ‪DosBros Fresh Mexican Grill - ‬11 min walk
  • ‪Public House Restaurant - ‬8 min walk

About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Hotel with an indoor pool, steps from Chattanooga Convention Center
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chattanooga? This hotel has 240 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 450 out of 1007 reviews
Rating 8 - Good. 245 out of 1007 reviews
Rating 6 - Okay. 152 out of 1007 reviews
Rating 4 - Poor. 74 out of 1007 reviews
Rating 2 - Terrible. 86 out of 1007 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

odalys, miami

Stayed 2 nights in Oct 2025

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, property conditions & facilities
I had such a great experience at the Staybridge Suites in downtown Chattanooga! From the moment I arrived, the staff was incredibly friendly and welcoming — they truly made me feel at home. The breakfast was amazing with plenty of delicious options to start the day right. I also loved the overall environment of the hotel and its location — it’s in such a beautiful and convenient part of Chattanooga, located close to the convention center but still peaceful. The whole atmosphere just felt warm, comfortable, and inviting.
Stayed 1 night in Oct 2025

4/10 Poor

john

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Place was very dirty and understaffed
Stayed 2 nights in Oct 2025

4/10 Poor

natalie

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When I came in a pungent odor of must overwhelmed me. Not familiar with the city and the size of the hotel space surrounding I went to the room and found the air equally musty. I went to the air unit and saw black mold on the registers. I pulled out the screens and cleaned them they were filled w grey must. Thank god I travel w antiseptic wipes! The bathroom has something splattered in the wall. The tub had black marks in it. The fridge had dirt along the seal. Found eyelashes under the bedside stand and mold in the sink around the stopper . I toughed out the stay hoping the convenience would win me over. It didn’t. Food inedible - stale bagels, mold on the clementines, eggs over cooked. Wesley was the nicest part and I felt awful to even bring this up as I learned the last night of my stay others had checked out. Shame. I like other staybridges and my stay was five days.
Stayed 5 nights in Oct 2025

10/10 Excellent

Oscar R.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

6/10 Okay

Vicki

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed for 4-days, 10/14th-17th/2025 The staff was amazing and very helpful and supplied anything we requested. I saw a maintenance person in the elevator during my stay, and he even asked how our stay was going and if we needed anything. The beds were comfortable. The furniture in the rooms need updating or a good cleaning. The rooms were clean enough but does need a thorough cleaning. There were plenty of dishes, but no cooking equipment (pots, pans, etc.) we didn’t cook, so this wasn’t an issue for us, but if we needed to, we couldn’t w/o asking for the equipment. The refrigerator should be pulled out and cleaned behind and underneath after every guest visit, this may limit the amount of roaches in the room. There were roaches in the rooms and the pool area. Now we saw 5 roaches total in the room, at different times, while we were staying there. We saw 1 roach in the pool area while we were there. The areas around the pool should be cleaned daily, we saw the same hunk of hair and trash in the corner, on the floor every day that we went to the pool. The overall state of the hotel was okay for the money we paid, along with the location. Having a super friendly staff helped make up for some of the drawbacks. I hope this information helps someone.
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A secure and well positioned hotel within the downtown area. Functional kitchenette with enough utensils and appliances to make your own meals. Very convenient walk to grocery store and many local restaurants. Staff was friendly .
Stayed 2 nights in Oct 2025

8/10 Good

Captain Ski

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Genea, Memphis

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blake at the front desk was great. Loved the property.
Stayed 2 nights in Oct 2025

2/10 Terrible

Richard

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Unauthorized charges

Room carpets were crusty and hard carpet, dishwasher was full of powder soap so we couldnt use, microwave didnt work and the front desk didnt care, there is no oven in the suites just a hot plate. I prepaid the room on hotel.com and had to pay extra when I got there, the desk associated asked for a credit card and ID which I know is normal but then he swiped my card and told me I was being charged 18 dollars for parking but once I got up to my room it charge my card 44.63. I went to ask about charges and they told me it was a hold for damages if occurred and the 18 would hold and the other would drop off but the next day they charged me agine for parking another 18 dollars so be careful
Stayed 1 night in Oct 2025

8/10 Good

Autumn

Stayed 2 nights in Oct 2025

10/10 Excellent

Candice

Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite with living room and kitchenette. Wonderful pool - hot tub. Great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Jolene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, would be great for a long stay, friendly staff.
Stayed 1 night in Oct 2025

6/10 Okay

Erica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was broken and the area is not a good one.
Stayed 1 night in Oct 2025

6/10 Okay

Brent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall condition of the hotel was good. The only complaint was that I was charged $18.00 plus tax per day to park in the hotel lot and was not advised of such. Was literally walking distance from a customer's lot I could have parked in for free. They should have disclosed this up front.
Stayed 2 nights in Oct 2025

10/10 Excellent

MaryHelen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only complaint is the mattress was awful, very hard and comfy at all. If the mattress was a step up it would 5 star across the bord.
Stayed 1 night in Oct 2025

10/10 Excellent

Deshara

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast Clean room Friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not get the king room we reserved. We got to very uncomfortable full size beds. The room had a funky oder. The coffee the next morning at 6:30 had not been made and was cold. Was not a pleasant stay. Will not be going back. Wish I could get at least a partial refund.
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the hotel with the intentions of having the spa available. There was a sign on the door that it was not working. When I checked into the room, I had to pick up trash off the floor and throw it out. I asked the front desk three separate times for cleaner due to sticky stains on the tables and headboard. I literally had to clean my own room. Every time a shower was taken, the water just pooled in there and filled the tub up, despite the plug being up. I just looked at my bank statement and apparently they decided to charge $18 a day for parking without my knowledge. Possibly one of the worst establishments I’ve been too. Only book this if you enjoy driving 8 hours, then having to clean a hotel room and be billed unknowingly. I’d have given it zero stars if it allowed.
Stayed 4 nights in Sep 2025

4/10 Poor

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are in need of an upgrade, the rooms are dark, the lighting isn't great, everything just felt cheap, from the bed pillows, to the cheap plastic tub and everything else. The kitchen had no glasses to use. Will never stay at a Staybridge Hotel again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Overall the rooms were nice and clean, a little outdated but still good. Only complaint I had was that the room only had one roll of toilet paper to use, it would be nice to have an extra. Central to a lot of areas in Chattanooga and easy to walk to them as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

8/10 Good

Dalton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good just a bit out of date. The pull out couch was apparently extremely uncomfortable as said by my friend who stayed with us, but apart from that the front desk people and cleaning staff were extremely friendly and hard working.
Stayed 2 nights in Aug 2025