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Holiday Inn Express Cleveland Northwest by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Cleveland Northwest by IHG

A spacious lobby with a central seating area, a reception desk, and a large mirror.
A modern lobby with a fireplace, seating area, and a large wall mural.
A coffee station with two espresso machines, a coffee dispenser, and a counter with various coffee-related items.
Exterior
A modern retail space with refrigerated beverage dispensers and shelves stocked with snacks and beverages.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services
The current price is $110
$91 nightly
$110 total
Total with taxes and fees
Nov 23 - Nov 24

Explore the area

View in a map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪8 min walk‬
  • Place, Cleveland State Community College
    ‪1 min drive‬
  • Place, Bradley Square Mall
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪28 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

A hotel room with two beds, a desk with a computer, and a window.

Suite, 2 Queen Beds (Additional Living Area)

9.8 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a kitchenette, a bed, a desk, and a blue wall.

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a window with blinds, and a blue accent wall.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, and a window with blinds.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

A hotel room with two beds, a desk with a computer, and a window with blinds.

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Extra Floor Space)

A hotel room with a kitchenette, a bed, a desk, and a blue wall.

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, bedside tables, a desk, a chair, a window, and a wall-mounted TV.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk with a computer, and a window.

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a large bed, a desk with a computer, a chair, a window with blinds, and a blue accent wall.

Standard Room, 1 King Bed (Extra Floor Space)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Cleveland

When you stay at Holiday Inn Express Cleveland Northwest by IHG in Cleveland, you'll be in the business district, within a 5-minute drive of Bradley Square Mall and Cleveland State Community College. .This hotel is 1.4 mi (2.2 km) from Tinsley Park and 4.7 mi (7.6 km) from Lee University.

What's nearby

  • Cleveland Towne Center - 8 min walk - 0.4 miles
  • Cleveland State Community College - 1 min drive - 1.1 miles
  • Tinsley Park - 2 min drive - 1.5 miles
  • Bradley Square Mall - 3 min drive - 1.7 miles
  • Lee University - 5 min drive - 4.7 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Yoki Buffet - ‬3 min drive
  • ‪Kith Social - ‬4 min drive

About this property

Holiday Inn Express Cleveland Northwest by IHG

Holiday Inn Express Cleveland Northwest by IHG offers 88 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Holiday Inn Express Cleveland Northwest by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 432 out of 620 reviews
Rating 8 - Good. 119 out of 620 reviews
Rating 6 - Okay. 37 out of 620 reviews
Rating 4 - Poor. 11 out of 620 reviews
Rating 2 - Terrible. 21 out of 620 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very nice, friendly staff and clean rooms. The breakfast was awesome, very delicious and plenty of choices. Would definitely recommend staying here.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the gravy and biscuits! Stayed here multiple times and it is always nice 👍
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was great, breakfast was fresh, plenty of restaurants within walking distance, retail shopping within a 5 minute drive.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very clean room, longhorn steakhouse across the parking lot.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Everything was good, breakfast was very.nice, staff very friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Kind and helpful. The room was clean (except there was a cricket in our bathroom, which I saw in the middle of the night.) The bed and pillows were very comfortable!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except pool was closed and breakfast a little slow to replenish.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazingly clean, best breakfast bar I have ever seen for a complimentary breakfast in a hotel. Coffee machine was an absolute joy. Front Desk staff was amazing at check in and check out. Will definitely revisit. Priced great also. 10 Stars in my book.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place , very clean, customer service was great , coffee was offered 24 hours . Very quiet place. Area had many places to eat , they even give you a10% coupon for the longhorn across the hotel. Great place overall.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice renovated Holiday Inn express clean rooms great staff breakfast was pretty decent also! I would stay there again. Definitely a five thumbs up!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and cleanliness!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Our stay at the Holiday Inn Express in Cleveland, TN was a good overall experience. The staff was friendly, welcoming, and always willing to help, which made our visit enjoyable. The hotel was clean, but it is beginning to show its age and could benefit from some updates and renovations. The complimentary breakfast was adequate, though the selection was somewhat limited—especially for those needing gluten-free options. Overall, we had a pleasant stay and would rate this hotel 3.5 out of 5 stars.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay when we visit Cleveland.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Very fresh clean room all great
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable accommodations for those who have allergy issues. The rooms are clean and generally pet free except for a few where care animals are allowed. Supportive, friendly staff. Some noise issues from the pipes but the problem was resolved after a few sleepless nights.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and varied. Room was clean, the ac actually responded to inputs. Staff was helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, restaurants nearby
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. A bit pricey but perhaps that’s just the area. Suite did not have extra sink area like some similar properties. Would stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025