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Holiday Inn Express Cleveland Northwest by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Northwest by IHG

Interior
Exterior
A modern retail space with refrigerated beverage dispensers and shelves stocked with snacks and beverages.
A buffet with labeled containers of omelets and other dishes.
A modern lobby with a fireplace, seating area, and a large wall mural.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services
The current price is $103
$85 nightly
$103 total
Total with taxes and fees
Aug 2 - Aug 3

Explore the area

View in a map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪8 min walk‬
  • Place, Cleveland State Community College
    ‪1 min drive‬
  • Place, Bradley Square Mall
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪28 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, WiFi (free)

Suite, 2 Queen Beds (Additional Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a kitchenette, a bed, a desk, and a blue wall.

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a window with blinds, and a blue accent wall.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, and a window with blinds.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, iron/ironing board, WiFi (free)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

A hotel room with two beds, a desk with a computer, and a window with blinds.

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Extra Floor Space)

A hotel room with a kitchenette, a bed, a desk, and a blue wall.

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, a desk, a chair, and a TV.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a large bed, a desk with a computer, a chair, a window with blinds, and a blue accent wall.

Standard Room, 1 King Bed (Extra Floor Space)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Similar properties

Exterior
Best Western Plus Cleveland Inn & Suites
Cleveland
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 525 reviews
$85 nightly
The price is $103
Aug 2 - Aug 3
Total with taxes and fees
Best Western Plus Cleveland Inn & Suites

About the neighborhood

Cleveland

When you stay at Holiday Inn Express Cleveland Northwest by IHG in Cleveland, you'll be in the business district, within a 5-minute drive of Bradley Square Mall and Cleveland State Community College. .This hotel is 1.4 mi (2.2 km) from Tinsley Park and 4.7 mi (7.6 km) from Lee University.

What's nearby

  • Cleveland Towne Center - 8 min walk - 0.4 miles
  • Cleveland State Community College - 1 min drive - 1.1 miles
  • Tinsley Park - 2 min drive - 1.5 miles
  • Bradley Square Mall - 3 min drive - 1.7 miles
  • Lee University - 5 min drive - 4.7 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Holiday Inn Express Cleveland Northwest by IHG

Holiday Inn Express Cleveland Northwest by IHG offers 88 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Holiday Inn Express Cleveland Northwest by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 401 out of 583 reviews
Rating 8 - Good. 114 out of 583 reviews
Rating 6 - Okay. 36 out of 583 reviews
Rating 4 - Poor. 11 out of 583 reviews
Rating 2 - Terrible. 21 out of 583 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Teri

Liked: Cleanliness
Everything was good, breakfast was very.nice, staff very friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice renovated Holiday Inn express clean rooms great staff breakfast was pretty decent also! I would stay there again. Definitely a five thumbs up!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and cleanliness!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janice

Very fresh clean room all great
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and varied. Room was clean, the ac actually responded to inputs. Staff was helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Franki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay when we visit Cleveland.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. The pool was dirty and not able to be used: this was not advertised when I booked the rooms.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kelli M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and clean. Bed and bedding was very comfortable. The only reason I didn’t give it a 5 star when going down to have breakfast they did not refill anything and there was only yogurt to eat. Breakfast was to be still serving for another 45 minutes.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was consistently being stocked up if it ever got low. Room was clean, and A/C was working just fine.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, restaurants nearby
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , comfy beds, bathroom could have used more mopping. The fridge was loud while trying to sleep. Breakfast options were sufficient. Newer remodeling. Well priced. Convenient, safe location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gessuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Marvel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and inviting.
Stayed 1 night in Oct 2025
Verified

8/10 Good

seokyun

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spacious and clean. The staff were kind and good. I'll have breakfast in a different city. I hope it gets upgraded...
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Great place, very clean updated.The only problem was no ice. Highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Everything is very modern. Breakfast was great.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel for a night stay while traveling home from New York. Great location and bed was comfy. Perfect spot for a quik stay.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Gale

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Jacobi, The front desk attendant on duty when we checked in was very friendly.
Stayed 1 night in Oct 2025