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Douglas Inn And Suites

2.0 star property

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Free daily continental breakfast
Hallway
Deluxe Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness studio
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $83
$68 nightly
$83 total
Total with taxes and fees
Jun 8 - Jun 9

Explore the area

View in a map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪9 min walk‬
  • Place, Create & Celebrate Studio
    ‪2 min drive‬
  • Place, Lee University
    ‪4 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Family Suite

Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Suite

  • 616 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room

8.8 out of 10
Excellent
(66 reviews)
  • 245 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

8.6 out of 10
Excellent
(69 reviews)
  • 308 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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Jun 15 - Jun 16
Total with taxes and fees
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About the neighborhood

Cleveland

Located in Cleveland, Douglas Inn And Suites is within a 5-minute drive of Tennova Healthcare and Create & Celebrate Studio. .This motel is 19.8 mi (31.9 km) from Tennessee River and 0.8 mi (1.4 km) from Cleveland State Community College.
View more Motels in ClevelandOpens in a new window

What's nearby

  • Cleveland State Community College - 9 min walk - 0.5 miles
  • Create & Celebrate Studio - 2 min drive - 1.1 miles
  • Lee University - 4 min drive - 2.4 miles
  • North Cleveland Church of God - 6 min drive - 3.0 miles
  • Ruby Falls - 39 min drive - 43.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • McDonald's
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Cracker Barrel - ‬2 min walk

About this property

Douglas Inn And Suites

Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 506 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 121 out of 1006 reviews
Rating 4 - Poor. 64 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are always very clean and it is a very nice motel!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cheap, clean, and comfortable. Breakfast was great. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, nice amenities
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet spot
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities
Newly updated bathrooms and inside all rooms, nice quiet stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Breakfast could be better
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
2nd winter we have stayed here! Nexpensive and clean choice for multiple nights. Friendly service and easy parking. Safe area!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and friendly checkin
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Room was excellent. Parking easy. Great shower.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very clean roo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean. quite neighborhood area. friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service
The room was in great shape. Everything worked and the people were cordial. It is my place to stop whenever I am traveling through this area. By far the best value in places to stay. Bill
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deborah

The staff was verrry helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
We showed up super late at night and the front desk clerk was super helpful and nice. The room was very nice and clean. The staff was very good. We called the office to fix the television and they helped out quickly. We will stay again with our next visit.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Excellent bathroom. Nicely refurbished rooms. Great value!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Room nice and clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Yes. The room was spotless, the bed was comfortable and the lady checking us in (and helping layer) was very pleasant and helpful. The location was excellent for us and the price is hard to beat for all the above. One might have a somewhat better breakfast elsewhere, but it was certainly sufficient for us at this time and not a factor in choosing to stay there.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patty

Very nice staff and very clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay so far.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to book this Room on the fly and they were Great
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stevie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff friendly and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I'm in the area.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Tricia

Liked: Cleanliness, staff & service, amenities
I was pleasantly surprised how nice it was for the price. Nice bathroom and room. Beds were nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
The staff is always cheerful, and the lobby and the rooms are clean.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Morrisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay when im traveling in the area.
Stayed 3 nights in Jun 2025