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Charlottetown Inn & Conference Centre

3.5 star property

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Photo gallery for Charlottetown Inn & Conference Centre

Lobby
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Fitness studio
Indoor pool
Renovated 1 Queen Bed Suite - Main Building | Private kitchen | Coffee/tea maker, electric kettle

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$101
$85 nightly
$101 total
Total with taxes and fees
Apr 27 - Apr 28

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪10 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 2 Queen Beds - Conference Centre

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 King Bed Suite - Main building

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Basic 1 Queen Bed Suite - Main building

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed Studio - Conference Centre

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 2 Queen Beds - Conference Centre

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Basic 1 Queen Bed Studio - Conference Centre

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 2 Double Bed - Main Building

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 King Bed - Main Building

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 1 Queen Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Charlottetown

Charlottetown Inn & Conference Centre is in the heart of Charlottetown, within a 5-minute walk of St. Paul's Church and Historic Charlottetown Waterfront. .This hotel is 0.2 mi (0.3 km) from Public Archives and Records Office and 0.2 mi (0.4 km) from Province House National Historic Site of Canada.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.3 miles
  • Victoria Row - 5 min walk - 0.3 miles
  • Confederation Centre of the Arts - 7 min walk - 0.4 miles
  • Charlottetown Port - 8 min walk - 0.5 miles
  • Charlottetown City Hall - 10 min walk - 0.6 miles

Getting around

  • Charlottetown, PE (YYG) - 10 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Leonhard's Cafe & Bakery - ‬5 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Pretzel Pint & Pickle - ‬7 min walk

About this property

Charlottetown Inn & Conference Centre

Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Charlottetown hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 143 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 223 out of 1482 reviews
Rating 8 - Good. 304 out of 1482 reviews
Rating 6 - Okay. 338 out of 1482 reviews
Rating 4 - Poor. 308 out of 1482 reviews
Rating 2 - Terrible. 309 out of 1482 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rejean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Brianna

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Stayed 3 nights in Jan 2026

8/10 Good

brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff although extremely noisy from youth hockey players
Stayed 2 nights in Jan 2026

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very neat and comfortable. We were well attended to at the reception.
Stayed 1 night in Jan 2026

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Amenities
The desk clerk was pleasant.
Stayed 3 nights in Jan 2026

8/10 Good

Erica

Stayed 1 night in Dec 2025

6/10 Okay

Hendrick

Liked: Staff & service
Breakfast was not to great
Stayed 6 nights in Dec 2025

8/10 Good

nancy

Liked: Cleanliness, amenities
The room was clean,staff were friendly. The price was right for a dated hotel.parts are under construction. Bed was very comfortable. TV was not complicated to change channels.
Stayed 1 night in Jan 2026

8/10 Good

Dawson

Stayed 1 night in Jan 2026

2/10 Terrible

Kylie

Stayed 1 night in Oct 2025

4/10 Poor

Kylie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of cigarettes in the rooms. Bathrooms with a toilet and shower then across with the sink and a mirror. Very odd. Mainly just the smell of the room was disgusting. We had to air it out for hours before it could even smell half normal. Very disappointing stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good, clean and with good location besides that a lady prepares some very good waffles for breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Even though the facility is being renovated, everything is orderly and clean. The room I was assigned had been renovated and it was superb. The staff is friendly and professional. I would recommend this location.
Stayed 2 nights in Dec 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely, the overall room was good, but the shower wasn’t the best but nothing that to serious
Stayed 1 night in Dec 2025

10/10 Excellent

Dexie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Dec 2025

2/10 Terrible

Evan

Stayed 1 night in Dec 2025

10/10 Excellent

Ocean

Stayed 1 night in Dec 2025

8/10 Good

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Bradley

Liked: Cleanliness
First stay the room sucked, second stay was across the road in the second building and it was great!
Stayed 1 night in Dec 2025

8/10 Good

Kaley

Stayed 2 nights in Dec 2025

10/10 Excellent

Lynn

Stayed 1 night in Dec 2025

2/10 Terrible

Ana

Stayed 1 night in Dec 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There was no heat or hot water in our room on the second day of our stay. The temperature went down to 12.5 C overnight. There had been a burst pipe. There was also no breakfast offered on the second day. I understand that things can happen but there was no compensation or alternate room offered. We won’t be staying there again.
Stayed 2 nights in Dec 2025