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Charlottetown Inn & Conference Centre

3.5 star property

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Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Property entrance
Renovated 1 Queen Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Renovated 1 Queen Bed Suite - Main Building | Private kitchen | Coffee/tea maker, electric kettle
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Pool

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 2 Queen Beds - Conference Centre

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 King Bed Suite - Main building

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Basic 1 Queen Bed Suite - Main building

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed Studio - Conference Centre

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 2 Queen Beds - Conference Centre

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Basic 1 Queen Bed Studio - Conference Centre

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed - Main Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 2 Double Bed - Main Building

  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Renovated 1 King Bed - Main Building

  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard 1 Queen Bed - Main building

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Charlottetown

A stay at Charlottetown Inn & Conference Centre places you in the heart of Charlottetown, within a 5-minute walk of St. Paul's Church and Public Archives and Records Office. .This hotel is 0.2 mi (0.4 km) from Province House National Historic Site of Canada and 0.2 mi (0.4 km) from The Mack.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.3 miles
  • Victoria Row - 5 min walk - 0.3 miles
  • St. Dunstan's Basilica - 5 min walk - 0.3 miles
  • Confederation Centre of the Arts - 7 min walk - 0.4 miles
  • Charlottetown Port - 8 min walk - 0.5 miles

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Moe’s Latte - ‬3 min walk

About this property

Charlottetown Inn & Conference Centre

Pet-friendly hotel with free breakfast connected to the convention center in Charlottetown
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 143 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 7 2025 to December 7 2025 (dates subject to change):
  • Meeting facilities
The property will be renovating from April 16 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 212 out of 1468 reviews
Rating 8 - Good. 294 out of 1468 reviews
Rating 6 - Okay. 336 out of 1468 reviews
Rating 4 - Poor. 312 out of 1468 reviews
Rating 2 - Terrible. 314 out of 1468 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Modupeola

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and fit for purpose, staff were courteous, overall a great stay.
Stayed 5 nights in Sep 2025

6/10 Okay

Tom

Disliked: Cleanliness, property conditions & facilities
They are currently under renovation, and it needs it.
Stayed 1 night in Sep 2025

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were very friendly & helpful, breakfast was good, was close to shopping and waterfront.
Stayed 2 nights in Sep 2025

8/10 Good

Darrel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Guy, Ottawa

Liked: Staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Mark

Traveled with partner
Foundl a roach in the shower
Stayed 2 nights in Sep 2025

6/10 Okay

Aidan

Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Suited our Needs!

The Charlottetown Conference Centre was perfectly suited to attending our show Anne & Gilbert, The Musical. It was centrally located and near to downtown. Clean but allot of summer/renovation work taking place. Included breakfast was good and overall this location met our needs. We would return in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the property is under renovation our room wasnot yet renovatred... HOWEVER... it was till still very good. If that unrenovated room is any indication of what's to come... WOW
Stayed 1 night in Sep 2025

2/10 Terrible

Helene

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Shaylin

Disliked: Cleanliness, staff & service, property conditions & facilities
I would say they are able to accept guests based on their location but it's not Canadian standard accommodations and they would do best shutting it all down and tearing it down or doing a massive overhaul. they seem to be taking their sweet time perhaps they have permission? I wouldn't recommend it to my dog.
Stayed 1 night in Sep 2025

2/10 Terrible

Denis

Traveled with family
Disliked: Amenities, property conditions & facilities
Climatiseur hyper bruyant. Absence de fenêtre ouvrante. Cabinet de toilette mal installé. Déjeuner vraiment moyen.
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, amenities
Although the property is undergoing a renovation it was quiet, the hallways and entrance way were safe and tidy. The breakfast staff were very friendly and kept the room nice and clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

pamela, Nobel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to see some Reno’s & painting happening
Stayed 1 night in Sep 2025

8/10 Good

Jeannette

Stayed 1 night in Sep 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, room comfort

Not a great experience

I had paid un upgrade fee for a newly renovated room because I knew the hotel was under renovation. The room had scrapes all along the wall. It had just one USB port for charging devices and that did not work. Howver, the bed was comfortable and the room clean enough. Breakfast was totally underwhelming. Cornflakes or branflakes, very little in the way of fruit. There were waffles and toast.
Stayed 2 nights in Sep 2025

6/10 Okay

Lynette

Traveled with partner
Liked: Cleanliness, amenities
They are renovating right now. Our room was great. Very clean and fresh. There was a lot of noise all night. People slamming doors until 3 am. Not sound proof at all.
Stayed 1 night in Aug 2025

6/10 Okay

Frédérick

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Josephine

Stayed 2 nights in Sep 2025

6/10 Okay

Zorica

Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Aside from renovations, clean place, great wifi, friendly helpful staff and close to all we needed.
Stayed 2 nights in Aug 2025

6/10 Okay

Laurence

Disliked: Amenities, property conditions & facilities
Didn't like much about the property. lack of elevators around the hotel especially for disable people like myself. room was not cleaned or tidied one day. shall not be staying there again.
Stayed 15 nights in Aug 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice staff, comfortable bed
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Stayed 2 nights in Aug 2025