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The Ritz-Carlton, Charlotte

5.0 star property

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Photo gallery for The Ritz-Carlton, Charlotte

A modern indoor pool area with a glass barrier, lounge chairs, and a large potted plant.
A modern living room with a large mirror, white sofas, and round wooden side tables.
A lobby with a reception desk, a large framed artwork above it, and two decorative vases on stands.
A modern hotel with a glass facade, a visible entrance, and flags.
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $789
$679 nightly
$789 total
Total with taxes and fees
Jul 30 - Jul 31

Explore the area

View in a map
201 East Trade Street, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

A bedroom with a bed, bedside tables, and a window. The bathroom includes a toilet, sink, and shower area.

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Garden View

A floor plan of the Executive Two Queen Suite at The Ritz-Carlton, Charlotte, featuring a living room, bedroom, and bathroom.

Executive Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1086 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Garden View

A floor plan with a living room, bedroom, and bathroom.

Executive Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1086 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

A floor plan of a hotel room with a bedroom, bathroom, and kitchenette.

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

A floor plan of a hotel room with a bathroom, optional connecting suite, and a bedroom.

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

A floor plan of a hotel room with a bathroom, optional connecting suite, and a bedroom.

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

A floor plan of a hotel room with a bathroom, optional connecting suite, and a bedroom.

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A floor plan of a hotel room with a bathroom, bedroom, and living room.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

A bedroom with a bed, bedside tables, and a window. The bathroom includes a toilet, sink, and shower area.

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A modern hotel room with a large flat-screen TV, a dining table, a sofa, and a chair.

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 882 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, City View

  • City view
  • 1086 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Charlotte

With a stay at The Ritz-Carlton, Charlotte, you'll be centrally located in Charlotte, steps from Queen City Quarter and within a 5-minute walk of Spectrum Center. .This luxury hotel is 0.4 mi (0.7 km) from Bechtler Museum of Modern Art and 0.5 mi (0.7 km) from Mint Museum Uptown.

What's nearby

  • Queen City Quarter - 1 min walk - 0.0 miles
  • Spectrum Center - 2 min walk - 0.1 miles
  • Charlotte Convention Center - 7 min walk - 0.4 miles
  • NASCAR Hall of Fame - 9 min walk - 0.5 miles
  • Bank of America Stadium - 11 min walk - 0.6 miles

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Nuvole Rooftop TwentyTwo - ‬2 min walk
  • ‪RedEye Diner - ‬2 min walk
  • ‪Tupelo Honey Southern Kitchen & Bar - ‬4 min walk
  • ‪Chima Steakhouse - ‬3 min walk
  • ‪Sea Grill - ‬1 min walk

About this property

The Ritz-Carlton, Charlotte

The Ritz-Carlton, Charlotte offers 146 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Make yourself at home in one of the 146 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by BLT Steak for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. This hotel has 8 meeting rooms available for events.
Full breakfasts are available for a surcharge.
BLT Steak - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
K Lounge - This lobby lounge serves light fare only. Open daily.
The Punch Room - This bar serves light fare only. Open select days.
Bar Cocoa - This café serves breakfast and light fare. Open daily.
Hidden Wine - Onsite wine bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 40 per day)

Food and drink

  • Full breakfast available for a fee: USD 28 to 100 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Cocoa
  • BLT Steak
  • Hidden Wine
  • K Lounge
  • The Punch Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 58.12 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 28 to 100 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 40 per day
  • Rollaway bed fee: USD 58.12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Ritz-Carlton
Ritz-Carlton Charlotte
Ritz-Carlton Hotel Charlotte
Ritz-Carlton Charlotte Hotel
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton Charlotte
The Ritz-carlton
Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

The Ritz-Carlton, Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 316 reviews
Rating 8 - Good. 39 out of 316 reviews
Rating 6 - Okay. 25 out of 316 reviews
Rating 4 - Poor. 10 out of 316 reviews
Rating 2 - Terrible. 11 out of 316 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Theron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
All staff was amazing from front desk to room service and housekeeping.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and went above and beyond
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing! It’s was my wife’s birthday and they know how to accommodate when it comes to special occasions. Everything was perfect and relaxing!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect all the way even had a birthday cake and a note for my daughters birthday.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elan

Liked: Cleanliness, amenities
Great service!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Benita

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time. Our room was absolutely beautiful.!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very hospitable and several amenities available for guest.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and staff were awesome!!!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Tangannica

Liked: Cleanliness, staff & service, amenities
the overall view and experience
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! 10/10 highly recommend Charlotte Ritz Carlton!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Sloane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
First-class in every respect although THE most expensive place I've ever stayed. Everyone there helpful and kind!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and attentive staff.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! From the dining options to the amazing staff. The attention to detail was top notch.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Christene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to Charlotte just to stay here!

Most amazing stay I have ever had at a hotel. Top notch rooms and service
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Clarrissa

Liked: Cleanliness, staff & service, property conditions & facilities

My hotel stay

It was very nice and clean. The staff was very friendly.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! Room service was amazing. The new spa was incredible. 10/10
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Staff & service
Property located in Downtown…Beautiful room. However, there is always room for a better service including the welcome amenities
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Caryl

Liked: Amenities
Excellent
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VIP Service

One of the best hotel experiences we have ever had. We had 2 small children with us and the hotel went above and beyond to cater to them and make them feel special. A wonderful staff provided us with terrific service - A++