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Sonesta Charlotte Lower South End

3.5 star property

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Photo gallery for Sonesta Charlotte Lower South End

Lobby lounge
Property preview
Lobby lounge
2 indoor pools, seasonal outdoor pool
Superior Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
$107
$93 nightly
$107 total
Total with taxes and fees
Feb 4 - Feb 5

Explore the area

View in a map
5700 Westpark Drive, Charlotte, NC, 28217
  • Place, Seneca Shopping Center
    ‪15 min walk‬
  • Place, Tyvola Square
    ‪15 min walk‬
  • Place, Renaissance Park
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

8.2 out of 10
Very good
(34 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(78 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(78 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
DoubleTree by Hilton South Charlotte Tyvola
  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
3.8 out of 5, Good, 1,003 reviews
$104 nightly
The price is $120
Jan 19 - Jan 20
Total with taxes and fees
DoubleTree by Hilton South Charlotte Tyvola

About the neighborhood

Charlotte

Located in Charlotte (Executive Park), Sonesta Charlotte Lower South End is within a 10-minute drive of Bank of America Stadium and Spectrum Center. .This hotel is 7.5 mi (12.1 km) from Carowinds Theme Park and 4.2 mi (6.7 km) from SouthPark Mall.

What's nearby

  • Seneca Shopping Center - 15 min walk - 0.8 miles
  • Tyvola Square - 15 min walk - 0.8 miles
  • Charlotte Post Newspaper - 16 min walk - 0.9 miles
  • Renaissance Park - 3 min drive - 1.5 miles
  • York Road Community Park - 4 min drive - 1.7 miles

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Doan's - ‬3 min drive

About this property

Sonesta Charlotte Lower South End

Suburban hotel with 2 indoor pools and a 24-hour fitness center
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 300 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Satisfy your appetite for dinner at Food for Thought, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Charlotte? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Food for Thought - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 16 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • 2 indoor pools
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 01 to September 06
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 817 out of 1514 reviews
Rating 8 - Good. 262 out of 1514 reviews
Rating 6 - Okay. 194 out of 1514 reviews
Rating 4 - Poor. 109 out of 1514 reviews
Rating 2 - Terrible. 132 out of 1514 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Great Stay
Stayed 1 night in Dec 2025

2/10 Terrible

JaNeshia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dirty room with roaches. I had to change rooms at 3 am with my 2 month old who was sleeping peacefully!!! If I didn’t have a 2 hour drive back home I would leave right now at 3:11am! Roaches were in the bed coming from the headboard! I don’t recommend this place spend the extra money! Stay somewhere else!
Stayed 1 night in Oct 2025

10/10 Excellent

Tristan

Stayed 3 nights in Oct 2025

6/10 Okay

Shanise

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice but rooms furniture condition was horrible. Also was an unpleasant sewage smell in hallways.
Stayed 2 nights in Oct 2025

6/10 Okay

Jacquelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Woke up to the sound of vacuuming in the hallway @9am. I had to do not disturb sign on door and housekeeping still knocked. One of my bathroom towels had a stain on it. The light fixtures in the room were very dusty and the headboard really needed a good wipe down.
Stayed 2 nights in Oct 2025

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The pet area was excellent it was small and animals friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Michesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room , nice space
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heater was effective for a cool October night.
Stayed 1 night in Oct 2025

10/10 Excellent

Kirby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room serive food is not good at all. There was no flavor or something. Then we didnt get utensils with it. The indoor pool is VERY disappointing. It is connected to the outside pool but it was very cold. Too cold for anyone to swim defeating the purpose of an indoor pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Oct 2025

2/10 Terrible

Danae

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The carpet had multiple stains along with the furniture in the room. There were splatter stains on the wall of a reddish color. The housekeeper left the toilet paper wrapping on the side of the bed. There was only one front desk agent, who I did not get her name, but helped me when I purchased dog items. Otherwise everyone else had a horrible attitude and seemed annoyed we were there. I understand it was busy due to the home football game but that shouldn’t matter. My husband and myself have past work histories of being front desk agents in Charlotte and the behavior shown by these employees would never have been allowed. We also had it clearly boated when we booked the room we had 2 service dogs and at check-in the woman was rude and claimed it wasn’t notated. If the property got a complete over haul remodel in rooms and staff training, we might be back. The state that it currently is in? No, we will not be back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean room, quiet location, friendly and nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyas

Liked: Cleanliness, staff & service, property conditions & facilities
Had a grate time
Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour bartender Ty was awesome.
Stayed 1 night in Oct 2025

10/10 Excellent

Ohad

Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Stayed 3 nights in Sep 2025

4/10 Poor

Robin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet was filthy-the staff were very nice
Stayed 3 nights in Oct 2025

2/10 Terrible

Devonee

Stayed 1 night in Sep 2025

2/10 Terrible

Devonee

NA
Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to stay again very safe and convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It really was great we were treated very well, I really enjoyed my one night there wished that i had chosen it first
Stayed 1 night in Oct 2025

6/10 Okay

Chad

Liked: Cleanliness, property conditions & facilities
…
Stayed 2 nights in Oct 2025