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Quality Inn & Suites Matthews - Charlotte

Property class: 2.5

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Photo gallery for Quality Inn & Suites Matthews - Charlotte

A spacious lobby with a large seating area, a potted plant, and a view of the outside.
A spacious lobby with a high ceiling, modern furniture, and a large window overlooking a balcony.
A spacious lobby with a high ceiling, large windows, and a modern chandelier.
A hotel room with two beds, a desk, a chair, and a TV.
A spacious lobby with a sofa, armchairs, a coffee table, and a potted plant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $76
$71 nightly
$76 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
12047 Guion Lane, Matthews, NC, 28105
  • Place, Kate's Skating Rink
    ‪2 min drive‬
  • Place, Carolina Courts Indian Trail
    ‪2 min drive‬
  • Place, Extreme Ice Center
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard King Room-Non-Smoking

A hotel room with a bed, bedside lamps, a nightstand, a wooden headboard, and a door.

Standard King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King Room-Accessible-Non-Smoking

A hotel room with a large bed, bedside lamps, a wooden headboard, a nightstand, and a wardrobe.

King Room-Accessible-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a nightstand, a telephone, and two wall-mounted lamps.

Suite, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a desk lamp, a nightstand, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a kitchenette.

Suite, 2 Double Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a chair, a nightstand, and two framed pictures on the wall.

Standard Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

A hotel room with two beds, a desk, and a chair.

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

7.4 out of 10
Good
(23 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a desk lamp, a nightstand, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(37 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

A hotel room with a sofa, a bed, a desk, and a chair. There are two framed pictures on the wall.

Suite, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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$75 nightly
The price is $87
Sep 14 - Sep 15
Total with taxes and fees
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About the neighborhood

Matthews

Located in Matthews (Stallings), Quality Inn & Suites Matthews - Charlotte is within a 5-minute drive of Kate's Skating Rink and Carolina Courts Indian Trail. .This hotel is 12.4 mi (20 km) from SouthPark Mall and 11.2 mi (18 km) from Bojangles' Coliseum.

What's nearby

  • Kate's Skating Rink - 2 min drive - 2.3 miles
  • Carolina Courts Indian Trail - 2 min drive - 1.9 miles
  • Extreme Ice Center - 2 min drive - 2.7 miles
  • Bowlero Matthews - 3 min drive - 2.5 miles
  • Sportsplex at Matthews - 4 min drive - 2.3 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Quality Inn & Suites Matthews - Charlotte

Quality Inn & Suites Matthews - Charlotte offers 118 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 118 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 114 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness
Excellent place to stay.
Stayed 2 nights in May 2026
Verified review

8/10 Good

John

Nice and quiet place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice hotel. The room was clean and the staff was excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

Kristina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was being worked on, the room was good nice and clean. Overall it was a good stay for my business trip.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, up to date and exactly as pictured. Loved it honestly and I’m usually a Hyatt or Hilton person lol. Was not disappointed, parking was good as well with friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were very helpful and friendly. The property area was quiet, well -lit and safe. Overall, it was nice and restful stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

NeTanya

Clean, good breakfast, kind staff. I would stay again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms. Quiet and safe location. Lots of room for parking. Overall, a pleasant and restful stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff!! Helpful, polite, compassionate, and made everything easy during our stay. After traveling the world, I felt the staff was one of the best with customer service I have experienced
Stayed 3 nights in May 2026
Verified review

8/10 Good

Christopher

Good location to get to Indian trail, Matthews, and Monroe. . Clean.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff were friendly ! Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very pleasant experience. I really enjoyed staying here.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Consuelo Elodia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, well lit and safe. Staff was friendly and courteous. Overall, a very pleasant stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Walner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just fine.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside if hotel looks outdated but the inside of the hotel looks great. Enjoyed my stay!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Peredio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this establishment was a very pleasant as always. The rooms are very clean. The parking premises are quiet, brightly lit and safe. I really enjoy staying here.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Jorge Pacheco

Disliked: Cleanliness, staff & service, amenities
not a fun stay at all
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was highly maintained.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, in working order and quiet stay. Will definitely book again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was always clean. But the breakfast wasn’t all that. The staff was great. I would stay again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and courteous. The lady at the front desk, I believe her name was Nora was very amiable and funny. She made my stay a very pleasant one. Overall, my stay was a very positive and pleasant experience. Thank you.
Stayed 2 nights in Apr 2026