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Quality Inn & Suites Matthews - Charlotte

Property class: 2.5

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Photo gallery for Quality Inn & Suites Matthews - Charlotte

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$86
$80 nightly
$86 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
12047 Guion Lane, Matthews, NC, 28105
  • Place, Carolina Courts Indian Trail
    ‪2 min drive‬
  • Place, Carowinds Theme Park
    ‪20 min drive‬
  • Place, Bank of America Stadium
    ‪22 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

7.6 out of 10
Good
(20 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(28 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Comfort Inn Matthews - Charlotte
Matthews
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,177 reviews
$75 nightly
The price is $86
Apr 30 - May 1
Total with taxes and fees
Comfort Inn Matthews - Charlotte

About the neighborhood

Matthews

Located in Matthews (Stallings), Quality Inn & Suites Matthews - Charlotte is within a 5-minute drive of Kate's Skating Rink and Carolina Courts Indian Trail. .This hotel is 12.7 mi (20.5 km) from SouthPark Mall and 11.2 mi (18 km) from Bojangles' Coliseum.

What's nearby

  • Carolina Courts Indian Trail - 2 min drive - 1.5 miles
  • Carowinds Theme Park - 20 min drive - 24.2 miles
  • SouthPark Mall - 20 min drive - 12.1 miles
  • Charlotte Convention Center - 21 min drive - 16.1 miles
  • Bank of America Stadium - 22 min drive - 16.5 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 35 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Quality Inn & Suites Matthews - Charlotte

Quality Inn & Suites Matthews - Charlotte offers 118 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 118 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 328 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 119 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, amenities
Since the front desk person in charge Maria everything was very good !
Stayed 1 night in Jan 2026

8/10 Good

Barbara

The room was clean breakfast was okay
Stayed 2 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Breakfast was limited but fine
Stayed 1 night in Jan 2026

10/10 Excellent

Diane

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Front desk staff was SUPER friendly and welcoming! The room was clean and comfortable and the breakfast was good!
Stayed 1 night in Dec 2025

6/10 Okay

Khala

Stayed 3 nights in Dec 2025

8/10 Good

Alexis

Stayed 1 night in Dec 2025

10/10 Excellent

Vladislav

Liked: Property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Reny

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friend staff
Stayed 1 night in Dec 2025

10/10 Excellent

Chase

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 2 nights in Dec 2025

6/10 Okay

Melanie

Stayed 3 nights in Dec 2025

6/10 Okay

Bonita

Stayed 4 nights in Nov 2025

10/10 Excellent

Yiqi

Stayed 1 night in Nov 2025

10/10 Excellent

Thuy

Stayed 1 night in Nov 2025

4/10 Poor

Kiara

burn holes in the linen. ciga
Stayed 1 night in Nov 2025

8/10 Good

Stefanny

Liked: Cleanliness, staff & service, amenities
Room was well kept. Had all amenities needed and breakfast was also good. Downside was the cigarette/smoking smell in common areas and room aisle that sometimes got to the room. Also we got a room close to the dumpster and were woke up at 6am when they were picking the trash out
Stayed 1 night in Oct 2025

10/10 Excellent

Reuben

Stayed 2 nights in Oct 2025

10/10 Excellent

Thuy

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, newly renovated, safe, quiet and peaceful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thuy

Stayed 1 night in Oct 2025

10/10 Excellent

Mardi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here on the way to the mountains. It was clean and the front desk was super helpful. Breakfast and coffee were very good and hotel was clean. Great for an overnight stay.
Stayed 1 night in Oct 2025

8/10 Good

Alexander, Deerfield Beach

Stayed 1 night in Oct 2025

10/10 Excellent

Michele

Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and very spacious. Everything was wonderful could not believe the price so very, very worth it.
Stayed 1 night in Oct 2025

10/10 Excellent

Malin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel isolated but still felt safe. Very nicely renovated with nice rooms and great common areas.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025