Hampton Inn by Hilton Charlotte/Matthews

Property class: 3

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Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

A spacious bar area with wooden chairs and a central island, equipped with coffee machines and a clock on the wall.
A swimming pool with a lifeguard chair, lounge chairs, and a fence.
A vending machine area with snacks, drinks, and bottled water.
A modern hotel with a flat roof, multiple windows, and a swimming pool.
An outdoor patio area with round tables and chairs, shaded by umbrellas, and surrounded by greenery.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $96
$83 nightly
$96 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Place, Matthews Heritage Museum
    ‪3 min drive‬
  • Place, Spectrum Center
    ‪18 min drive‬
  • Place, Bank of America Stadium
    ‪20 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

Room, 1 King Bed, Microwave

8.2 out of 10
Very good
(14 reviews)
  • 214 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

7.6 out of 10
Good
(10 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, Multiple Beds, Accessible, Microwave (Mobility and Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 216 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Room, 1 King Bed, Microwave

  • 214 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed with Sofa bed, Microwave

8.0 out of 10
Very good
(4 reviews)
  • 214 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Room, 2 Queen Beds, Microwave

8.6 out of 10
Excellent
(20 reviews)
  • 216 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Similar properties

About the neighborhood

Matthews

With a stay at Hampton Inn by Hilton Charlotte/Matthews in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. .This hotel is 11.2 mi (18 km) from Bank of America Stadium and 9.5 mi (15.3 km) from SouthPark Mall.

What's nearby

  • Matthews Heritage Museum - 3 min drive - 1.7 miles
  • Spectrum Center - 18 min drive - 13.0 miles
  • Charlotte Convention Center - 19 min drive - 13.5 miles
  • Bank of America Stadium - 20 min drive - 14.4 miles
  • Carowinds Theme Park - 24 min drive - 24.6 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬10 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Hampton Inn by Hilton Charlotte/Matthews

Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 91 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Matthews? This hotel has 1119 square feet (104 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5.12 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 318 out of 771 reviews
Rating 8 - Good. 222 out of 771 reviews
Rating 6 - Okay. 113 out of 771 reviews
Rating 4 - Poor. 63 out of 771 reviews
Rating 2 - Terrible. 55 out of 771 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean the staff friendly, and we appreciated the shuttle to the airport
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great - staff, location, cleanliness!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to anyone.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

There were some rude customers around but the hotel was nice
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff was helpful. The property has aged and is one of the older Hampton Inns. Good for a quick stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast. Seemed very safe. Enjoyable stay
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hot breakfast
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
I've been to quite a few Hampton Inn's and this left a lot to be desired.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and kind. The room was clean and the hotel quiet. When we visit again, will definitely stay again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The pool wasn’t open on the warmest days of the year. It’s summer time the pool must be open!!!!!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was one of my best experience using expedia, hotel was clean and staff was very delightful i will being coming back thank you
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate and clean. Staff were very nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary breakfast and the room accommodations.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
All the stuff was extremely courteous. The breakfast was good.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Pleasant staff. Generally nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience and local food
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We travel with our two dogs and they are pet friendly. The room was nice and very clean. The staff was friendly and very accommodating. The breakfast was good.
Stayed 4 nights in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
We have stayed at this property multiple times a year over the past several years. This was the first time our reservation was "moved" from a king room to a double room because they were overbooked and because we had booked through hotels.com. There was also hardly any parking because there were 3 large trucks pulling long trailers taking up 3-5 spots each.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Location has restaurants and stores close by. Staff was friendly.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pet friendly
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and stay
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m was in a great handicap room with ease! Near the back entrance of the building and was well agreeable to have my dog who was very friendly and comfortable to sit in room when I step away. I put is doggy pad down and diaper on. He was on the bed sleeping like he would be at home with cartoons playing. I will stay again Wine that I have my brother and sister n law
Stayed 2 nights in May 2026