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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property

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Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

A spacious bar area with wooden chairs and a central island, equipped with coffee machines and a clock on the wall.
A modern hotel with a flat roof, multiple windows, and a swimming pool.
An outdoor patio area with round tables and chairs, shaded by umbrellas, and surrounded by greenery.
A swimming pool with a lifeguard chair, lounge chairs, and a fence.
A vending machine area with snacks, drinks, and bottled water.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $126
$108 nightly
$126 total
Total with taxes and fees
Jul 30 - Jul 31

Explore the area

View in a map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Place, Matthews Heritage Museum
    ‪3 min drive‬
  • Place, Bank of America Stadium
    ‪20 min drive‬
  • Place, Carowinds Theme Park
    ‪24 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

View all photos for 1 King Mobility Hearing Accessible Roll In Shower Non-Smoking

A hotel room with a large bed, a television, a desk with a chair, and a mirror.

1 King Mobility Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Mobility Hearing Accessible with Tub Non-Smoking

A hotel room with a large bed, a television, a desk with a chair, and a mirror.

1 King Mobility Hearing Accessible with Tub Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Refrigerator Microwave Non-Smoking

A hotel room with a large bed, a desk, a chair, a television, and a dresser.

1 King Refrigerator Microwave Non-Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for One King Bed, Non-Smoking

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp and phone.

One King Bed, Non-Smoking

8.0 out of 10
Very good
(13 reviews)
  • 214 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for One King Bed, Non-Smoking, Accessible

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(10 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, a lamp, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Room, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 216 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp and phone.

Room, 1 King Bed

  • 214 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp and phone.

Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 214 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Two Doubles Refrigerator Microwave Non-Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 216 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG
Matthews
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 971 reviews
$96 nightly
The price is $112
Aug 2 - Aug 3
Total with taxes and fees
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

About the neighborhood

Matthews

With a stay at Hampton Inn by Hilton Charlotte/Matthews in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. .This hotel is 9.5 mi (15.3 km) from SouthPark Mall and 11.2 mi (18 km) from Bank of America Stadium.

What's nearby

  • Matthews Heritage Museum - 3 min drive - 1.7 miles
  • Spectrum Center - 18 min drive - 13.0 miles
  • Charlotte Convention Center - 19 min drive - 13.5 miles
  • Bank of America Stadium - 20 min drive - 14.4 miles
  • Carowinds Theme Park - 24 min drive - 24.6 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬10 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hampton Inn by Hilton Charlotte/Matthews

Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 91 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Matthews? This hotel has 1119 square feet (104 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5.12 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 18 2026 to September 30 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 310 out of 755 reviews
Rating 8 - Good. 220 out of 755 reviews
Rating 6 - Okay. 110 out of 755 reviews
Rating 4 - Poor. 61 out of 755 reviews
Rating 2 - Terrible. 54 out of 755 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great - staff, location, cleanliness!
Stayed 1 night in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hot breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and kind. The room was clean and the hotel quiet. When we visit again, will definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate and clean. Staff were very nice.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Amenities
All the stuff was extremely courteous. The breakfast was good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
This was one of my best experience using expedia, hotel was clean and staff was very delightful i will being coming back thank you
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Pleasant staff. Generally nice
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast subpar
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, but the waffle mix was watered down, they never did get fluffy or rise.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary breakfast and the room accommodations.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities
We travel with our two dogs and they are pet friendly. The room was nice and very clean. The staff was friendly and very accommodating. The breakfast was good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was not well lite at night. Entrance of parking lot was a huge pot hole. Room was clean.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dawson

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Location has restaurants and stores close by. Staff was friendly.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience and local food
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pet friendly
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Stephen A

Liked: Cleanliness, amenities
Disliked: Staff & service
Breakfast was good, but the tables were sticky. The water in our bathroom was shut off at 9:00amish and when I complained at the Desk, he suggested we use the lobby bathroom. After I rejected that, some came to our room and said they had fixed the problem.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Sandie

Liked: Staff & service, amenities
Disliked: Cleanliness
Con: Not worth the price!! Place needs rehab. Lamp shades bent and riped, walls wavy with water damage, blood stain on bed, shady area, garbage on grounds, dog poo everywhere. PROS: Easy check in, loved the person that checked me in, so sweet, tipped them. Great breakfast and lady that was taking care of it. Tip her! When I’m treated good I treat back! Room was clean other than the things I mentioned. Restaurants and stores nearby, walking distance
This chair needed to be put out for the trash
Old blood stain, mattress was old and uncomfortable
Apparent major water damage not repaired
Stayed 1 night in Apr 2026
Verified

8/10 Good

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Room good, no problems.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karen M

Liked: Cleanliness, amenities
The staff was excellent. Very friendly and accommodating. I got everything I needed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Meme
Stayed 1 night in Feb 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service
Room was clean, staff was very helpful and friendly. Furniture in room was somewhat worn. Refrig was noisy. Breakfast was lame, could have used more fruit and variety.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and stay
Stayed 1 night in Jan 2025