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Hampton Inn by Hilton Charlotte/Matthews

Property class: 3

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Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Lobby
Terrace/patio
Exterior
Pool
Business center

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$126
$109 nightly
$126 total
Total with taxes and fees
May 25 - May 26

Explore the area

View in a map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Place, Matthews Heritage Museum
    ‪3 min drive‬
  • Place, Stumptown Park
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking

8.0 out of 10
Very good
(11 reviews)
  • 214 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(10 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 216 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 214 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 214 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Two Doubles Refrigerator Microwave Non-Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 216 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Comfort Inn Matthews - Charlotte
Matthews
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,174 reviews
$75 nightly
The price is $86
Apr 30 - May 1
Total with taxes and fees
Comfort Inn Matthews - Charlotte

About the neighborhood

Matthews

With a stay at Hampton Inn by Hilton Charlotte/Matthews in Matthews, you'll be within a 15-minute drive of Charlotte Convention Center and Bojangles' Coliseum. .This hotel is 11.2 mi (18 km) from Bank of America Stadium and 9.6 mi (15.4 km) from SouthPark Mall.

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 1.5 miles
  • Matthews Heritage Museum - 3 min drive - 1.5 miles
  • Stumptown Park - 3 min drive - 1.7 miles
  • Bank of America Stadium - 19 min drive - 13.7 miles
  • Carowinds Theme Park - 23 min drive - 24.8 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬10 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hampton Inn by Hilton Charlotte/Matthews

Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 91 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Matthews? This hotel has 1119 square feet (104 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5.12 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 295 out of 721 reviews
Rating 8 - Good. 213 out of 721 reviews
Rating 6 - Okay. 104 out of 721 reviews
Rating 4 - Poor. 57 out of 721 reviews
Rating 2 - Terrible. 52 out of 721 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Gail

Traveled with family
Disliked: Amenities
Regular and bold coffee was extremely weak. Several guest made the same comment 2 days. No ice in ice machines and person on desk request we find it on another after checking 2 machines Breakfast was mediocre at best
Stayed 3 nights in Jan 2026

10/10 Excellent

Phyllis

Stayed 1 night in Jan 2026

10/10 Excellent

Jorge, Little River

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

6/10 Okay

Terry

Liked: Cleanliness
Room was good. Work out facility was poor. Only treadmill & bike. No weights or weight machines. Water dispenser empty & no cups.
Stayed 2 nights in Dec 2025

6/10 Okay

Nelson

Stayed 1 night in Dec 2025

10/10 Excellent

Peter, Glen oaks

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was one of my best experience using expedia, hotel was clean and staff was very delightful i will being coming back thank you
Stayed 2 nights in Dec 2025

8/10 Good

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first two rooms I was given had issues with their AC/heater units. The service at the hotel was very good, as they finally got me reassigned to a room that did not have a defective unit. Dylan was especially helpful, and I appreciate that. The overall statement met my expectations of Hampton Inn.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen M

Liked: Cleanliness, amenities
The staff was excellent. Very friendly and accommodating. I got everything I needed.
Stayed 1 night in Dec 2025

6/10 Okay

Barbara

Stayed 3 nights in Dec 2025

4/10 Poor

Chris

Prepaid for the
Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 3 nights in Dec 2025

6/10 Okay

Brian

Disliked: Property conditions & facilities
Wheelchair accessible room had a bathroom counter higher than a kitchen counter. Peeling wallpaper in the bathroom. The room needed a refresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Dawson

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Location has restaurants and stores close by. Staff was friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Clean room.
Stayed 2 nights in Nov 2025

8/10 Good

Thomas

Business traveler
No soap in the bathroom, otherwise very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was immaculate
Stayed 1 night in Oct 2025

10/10 Excellent

David Brent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary breakfast and the room accommodations.
Stayed 2 nights in Oct 2025

10/10 Excellent

Casey

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Traveled with family
Liked: Amenities, property conditions & facilities
Very safe parking. The facility was very nice, clean & the staff welcoming.
Stayed 3 nights in Sep 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pet friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

jeremy

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The tv need to be updated
Stayed 1 night in Sep 2025

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025