Wyndham Garden Cross Lanes Charleston

2.5 star property

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Restaurant
Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$111
$99 nightly
$111 total
Total with taxes and fees
Apr 26 - Apr 27

Explore the area

View in a map
102 Racer Dr, Cross Lanes, WV, 25313
  • Place, Regal Nitro
    ‪19 min walk‬
  • Place, West Virginia Junior College-Charleston
    ‪20 min walk‬
  • Place, Mardi Gras Casino
    ‪1 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(78 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

One-Bedroom Junior King Suite-Non-Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

King Room-Accessible-Non-Smoking

  • Sleeps 3

One-Bedroom King Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Queen Beds, Accessible Room, Non-Smoking

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Similar properties

About the neighborhood

Cross Lanes

A stay at Wyndham Garden Cross Lanes Charleston places you in the heart of Cross Lanes, within a 5-minute drive of West Virginia Junior College-Charleston and Mardi Gras Casino. .This hotel is 1.1 mi (1.7 km) from Regal Nitro and 1.5 mi (2.4 km) from Kanawha County Public Library.

What's nearby

  • Regal Nitro - 19 min walk - 1.0 mile
  • West Virginia Junior College-Charleston - 20 min walk - 1.1 miles
  • Mardi Gras Casino - 1 min drive - 1.3 miles
  • Kanawha County Public Library - 3 min drive - 1.7 miles
  • Charleston Coliseum & Convention Center - 11 min drive - 11.8 miles

Getting around

  • Charleston Station - 15 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪Golden Corral - ‬13 min walk
  • ‪Rio Grande - ‬9 min drive
  • ‪Cook Out - ‬14 min walk

About this property

Wyndham Garden Cross Lanes Charleston

Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Wyndham Garden Cross Lanes Charleston, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 335 out of 1006 reviews
Rating 8 - Good. 223 out of 1006 reviews
Rating 6 - Okay. 169 out of 1006 reviews
Rating 4 - Poor. 146 out of 1006 reviews
Rating 2 - Terrible. 133 out of 1006 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Kia

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We only stayed so our son could play in the pool with his cousins. The pool was closed with no telling of when it would be open again. The light around the mirror did not work, you only had a buzzing overhead light like you stopped at a gas station bathroom. And this is also a pet friendly hotel....with that being said there was dog poop in the middle of the hall way from shortly after the pool incident til after we went to check out the next morning. Dont plan on staying here again unless the pool is open.....then yet again maybe not since there is other hotels with pools.
Stayed 1 night in Dec 2025

4/10 Poor

Grace

Traveled with partner
Disliked: Amenities, property conditions & facilities
Staff support was unusual, inattentive front desk staff and hovering, overly-personal staff at the Bar and Grille. Also, I was locked out of my room one and needed to get qa new key cards. I had several ongoing key-card issues following this. I was also very disappointed that the pool was out of order, and this was not shared with us until arrival time.
Stayed 2 nights in Dec 2025

4/10 Poor

Denise

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We arrived early and asked if we could check-in early (2 hours), and were told "yes" for $50.00. We did not check-in early. Really I have never heard of being charged extra for an early check-in. I could understand if we were waiting on a room to be cleaned, but there wasn't a car in the parking lot. We won't stay ay the Wyndham again because of this.
Stayed 1 night in Jan 2026

2/10 Terrible

Brent D

Traveled with family and small children
Disliked: Amenities
All advertised amenities were not available. The only reason we picked to stay at this hotel was because of the beautiful tropical indoor pool. However we arrived, changed and walked down to the pool only to find a sign that said the pool was closed for maintenance. We were not made aware of that when we booked or checked in. Anytime an advertised amenity is not avaliable especially such a big selling point for a hotel in the winter any and all websites that it is advertised on should be updated to reflect that information. My grandchildren were disappointed and had I known before I booked this eould not have been the hotel I picked. I will never stay at this hotel again jn any state.
Stayed 1 night in Jan 2026

6/10 Okay

Juanita

Stayed 2 nights in Dec 2025

8/10 Good

Darrell

Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Breakfast was good. Privacy was well respected
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Everything was good. Descent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. The rooms were clean.
Stayed 1 night in Dec 2025

6/10 Okay

Mary

Just okay
Stayed 1 night in Dec 2025

10/10 Excellent

Anastaisha

Liked: Cleanliness, amenities
Room was clean! Everything was amazing, staff was very friendly! 10/10 experience ❤️
Stayed 2 nights in Dec 2025

2/10 Terrible

joakima

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was an absolute terrible experience. They rented us a room knowing the hot water tank has been broken for certain rooms my room was 225. They sent the maintenance person out which was the housekeeper. After an hour waiting she showed up and told us we will switch rooms to many problems in our room. Cool we swap rooms, hot water worked for 10 minutes then cold shower again. Witch made us miss a luch appointment we had. And everytime we left the room our key quit working , they blame the key fob. And cell phones , that was not the case there stuff is just broken , toilet wouldnt flush and just started running in the floor but no plunger , they staff was nice except the one older lady on nights , she needs to work from home. I will never stay at this location again
Stayed 3 nights in Dec 2025

4/10 Poor

Damion

Business traveler
Staff was pleasant (front desk rep) the carpets throughput the hallways were dinghy the bed was uncomfortable the furniture in the room wad outdated the lobby and the pool was nice especially the pool setup even though it was out of order the stay wasn't worth the price
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was fun, the rooms had beds that were comfy and the whole place was comfy and clean and the elevator was fun. The elevator and buttons were the highlight and the breakfast was yummy and we loved the breakfast attendant. -my 6 year old who dreams of being a YouTube hotel reviewer.
Stayed 2 nights in Dec 2025

10/10 Excellent

Morgan

Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Stayed 1 night in Dec 2025

4/10 Poor

Vicky

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very out dated, Back door did not lock . Pool out of order as was most the exercise equiptment. Carpet furnishings and walls were stained . Musty odor .No hot water . Pool tables in the bar area was nice but not free. Breakfast was Great and rooms were mostly clean and bug free . So that's a big plus . But the whole point of the stay was Kids could swim.(NOT)We left early.
Stayed 1 night in Dec 2025

8/10 Good

Amelia

Traveled with partner
Liked: Cleanliness
The staff was very friendly
Stayed 1 night in Dec 2025

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service, amenities
Room was clean. Nice welcoming staff. Lived the warm cookies!
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient location. Welcoming front desk staff.
Stayed 2 nights in Dec 2025

4/10 Poor

Nickolas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud bar, slightly dirty room (found beer bottle cap and an ear ring by the end table, surfaces not moved for cleaning and had a bit of a smell, but nothing major). The staff were amazing, 10/10 to them, just a bit run down place but is fairly cheap. Also paid more on Expedia this time than the hotel was offerring rooms for (I paid $109 and the room was available for $80 directly at the front).
Stayed 1 night in Dec 2025

10/10 Excellent

Theresa

Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Great and very friendly staff, excellent location, breakfast was also good and the timing for breakfast was perfect. The pool was excellent as well as the lounge area. I can’t wait to visit again.
Indoor pool
Comfy room
Cozy lounge area
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities
Yes and very professional
Stayed 4 nights in Dec 2025