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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Lobby sitting area
Exterior
Free daily buffet breakfast
Indoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $123
$110 nightly
$123 total
Total with taxes and fees
Jul 26 - Jul 27

Explore the area

View in a map
410 New Goff Mountain Road, Cross Lanes, WV, 25313
  • Place, Regal Nitro
    ‪3 min drive‬
  • Place, Mardi Gras Casino
    ‪3 min drive‬
  • Place, Southridge Center
    ‪12 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Pool
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  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,000 reviews
$98 nightly
The price is $110
Jun 28 - Jun 29
Total with taxes and fees
Wyndham Garden Cross Lanes Charleston

About the neighborhood

Cross Lanes

A stay at Holiday Inn Express Hotel & Suites Cross Lanes by IHG places you in the heart of Cross Lanes, a 4-minute drive from Mardi Gras Casino and 8 minutes from Nitro City Park. .This hotel is 4.6 mi (7.4 km) from Dunbar Park and 7.8 mi (12.5 km) from Jefferson Park.

What's nearby

  • Regal Nitro - 3 min drive - 1.3 miles
  • Mardi Gras Casino - 3 min drive - 1.5 miles
  • Southridge Center - 12 min drive - 10.6 miles
  • Charleston Coliseum & Convention Center - 12 min drive - 12.0 miles
  • Charleston Town Center - 13 min drive - 12.7 miles

Getting around

  • Charleston Station - 15 min drive
  • Charleston, WV (CRW-Yeager) - 23 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Golden Corral - ‬4 min walk
  • ‪Rio Grande - ‬8 min drive

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers 89 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cross Lanes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Hotel & Suites Cross Lanes by IHG. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

david

Liked: Cleanliness
Very nice stay and staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff and a nice comfortable bed with good pillows
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LaVon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would definitely return
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, and staff were very kind and helpful. Check in was simple with this app as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and breakfast had many options. Staff was attentive.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Markieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, parking substantial and breakfast was decent. The road to the hotel could use some work, but I’m sure that’s on the state to maintain. The pool could be bigger and exercise room more could use more offerings but overall, a good stay. Staff were helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, friendly staff, clean comfortable and quiet room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
STAFF IS AMAZING!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed only for a night while passing through WV. Clean rooms, friendly staff and great breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always nice when I travel from Indiana to NC.Also have great breakfast selection.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities
This room had plety of space and very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Denise

The breakfast buffet was great!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sabrina

Amazing!! We've stayed at a lot of hotels over the years and this one definitely stood out! As soon as
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Candy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms that have been recently remodeled. Front desk staff were very nice! The pool is actually HEATED which is super nice and doesn’t close till 11
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast! Best coffee!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Staff goes above and beyond to provide comfort, cleanliness, and even thinks of the little things to make the stay more convenient.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Farina Conchita

Liked: Cleanliness, property conditions & facilities
The room and the entire hotel was very clean and inviting. Complimentary bottle waters and coffee were available. Overall good place to stay while in the city.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast - fresh. Attendant very friendly. Vanity in bathroom with vessel sink - too high forshorter person to use. Need a stool- haha.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable beds, convenient to restaurants
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness
Yes
Stayed 1 night in Mar 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be coming to stay there again!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! Very fresh and tasty! Hotel very clean.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Charise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff clean rooms gokd breakfast too!
Stayed 2 nights in Mar 2025