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Holiday Inn Express Charleston-Civic Center by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

A modern coffee bar with espresso machines, a coffee station, and a sign promoting coffee.
A modern gym with treadmills, elliptical machines, and free weights.
A vending area with a Coca-Cola Zero fridge, a Twix chocolate dispenser, and a variety of snacks and drinks.
A modern lobby with a reception desk, seating area, and a colorful wall decoration.
A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
The current price is $114
$101 nightly
$114 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
100 Civic Center Drive, Charleston, WV, 25301
  • Place, Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Place, Clay Center for the Arts and Sciences
    ‪17 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

A modern bathroom with a white sink, toilet, and shower.

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a flat-screen TV, a window with a city view, and a wall-mounted heater.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(127 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

A hotel room with two beds, a desk, a chair, a television, and a framed artwork on the wall.

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Oct 31 - Nov 1
Total with taxes and fees
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About the neighborhood

Charleston

With a stay at Holiday Inn Express Charleston-Civic Center by IHG, you'll be centrally located in Charleston, a 1-minute drive from Charleston Coliseum & Convention Center and 15 minutes from Mardi Gras Casino. .This hotel is 0.3 mi (0.6 km) from Laidley Court Shopping Center and 0.4 mi (0.7 km) from Heritage Towers.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.1 miles
  • Haddad Riverfront Park - 8 min walk - 0.4 miles
  • Charleston Town Center - 8 min walk - 0.5 miles
  • Clay Center for the Arts and Sciences - 17 min walk - 0.9 miles
  • GoMart Ballpark - 3 min drive - 1.1 miles

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fife Street Brewing - ‬12 min walk
  • ‪Mea Cuppa - ‬12 min walk
  • ‪Wendy's - ‬2 min walk

About this property

Holiday Inn Express Charleston-Civic Center by IHG

Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 196 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 662 out of 1191 reviews
Rating 8 - Good. 299 out of 1191 reviews
Rating 6 - Okay. 128 out of 1191 reviews
Rating 4 - Poor. 57 out of 1191 reviews
Rating 2 - Terrible. 45 out of 1191 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great breakfast!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfortable, breakfast was good and staff was very friendly!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, clean rooms, good service and a great breakfast spread
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable. Breakfast was good, above average, and the coffee was the best I have had in any hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again and recommend it everything was very very nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and very convenient to the coliseum and convention center
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay. The room was very clean and the bed was comfortable. the breakfast was very good.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and facility, friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and friendly staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was helpful and attended to all needs. Breakfast was great the lady that attended to that did a great job.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and easy access for stopping off point.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy very kind and helpful, breakfast very good, the room is clean. Everything good, thank you! ❤️
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was helpful. The parking lot felt sketchy with people hanging out or driving around looking at the parked cars.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and well maintained. The staff was welcoming and friendly during the check in. The room was comfortable and clean. Breakfast was very good. We had overall an excellent experience
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast was good, surprised there wasn't a pool at this location though. The hotel staff was very nice and the property was clean and it was very quiet, I would stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit, was in town for my son tournaments
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The staff was very friendly and attentive. Breakfast was good and amenities were nice, so is the location. The bed was very comfortable. My only problem with the property is that it wasn’t very clean - our bedroom’s AC was full of mold, the bedroom smelled damp, and the shower also had some moldy spots.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Working staff all very nice. See no management anywhere. Overpriced relative to nearby hotels in better locations
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was great! I felt safe as a solo traveler and stayed an entire week! They had plenty of supplies and the room was spacious, clean, and cozy. I would stay here again!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
The stay was fine, but the breakfast is always good.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, hotel was clean. However, didnt like that we had to pay to park there 10$ a night. Beds were not comfortable.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly and accommodating
Stayed 1 night in May 2026