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The Capitol Hotel

2.5 star property

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Photo gallery for The Capitol Hotel

Exterior
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Reception
Individually furnished, desk, laptop workspace, iron/ironing board
Basic Double Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1000 Washington St E, Charleston, WV, 25301
  • Place, Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Place, Charleston Town Center
    ‪9 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪14 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Single Room, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room, 1 King Bed, Roll-in Shower

Individually furnished, desk, laptop workspace, iron/ironing board

Basic Single Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board

Basic Double Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Reception
Quality Inn & Suites Charleston - Civic Center
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.4 out of 5, 1,003 reviews
$76 nightly
The price is $85
Dec 25 - Dec 26
Total with taxes and fees
Quality Inn & Suites Charleston - Civic Center

About the neighborhood

Charleston

The Capitol Hotel is centrally located in Charleston, a 3-minute walk from Clay Center for the Arts and Sciences and 10 minutes by foot from Charleston Town Center. .This hotel is 0.6 mi (1 km) from Haddad Riverfront Park and 0.8 mi (1.3 km) from Charleston Coliseum & Convention Center.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.2 miles
  • CAMC General Hospital - 5 min walk - 0.3 miles
  • GoMart Ballpark - 5 min walk - 0.3 miles
  • Charleston Town Center - 9 min walk - 0.5 miles
  • Charleston Coliseum & Convention Center - 14 min walk - 0.8 miles

Getting around

  • Charleston Station - 12 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Fife Street Brewing - ‬7 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Soho's - ‬5 min walk
  • ‪Short Story Brewing Charleston - ‬7 min walk
  • ‪Charleston Bread - ‬5 min walk

About this property

The Capitol Hotel

Hotel with free breakfast, steps from Clay Center for the Arts and Sciences
The Capitol Hotel offers 136 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 136 individually furnished guestrooms, featuring microwaves and LED televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay (for stays between 31 December - 01 January)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

The Capitol Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 235 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 169 out of 1000 reviews
Rating 2 - Terrible. 152 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Sammie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was definitely not the most clean place and had an unpleasant odor. We had major plumbing issues as we could not even flush the toilet and had to use the lobby bathroom which also seemed to have issues. It really needs a massive renovation especially since the only elevator that worked was very small. Despite the condition of the hotel, the staff was extremely friendly in our many interactions with them whether it was waiting for the elevator at the same time or going to the front desk for something. We couldn’t have anything better to say about the staff but would not recommend the hotel itself.
Stayed 2 nights in Sep 2025

4/10 Poor

Kristian M

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

George

Liked: Cleanliness, staff & service
It seems ok but a lot of homeless people around
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Nae

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2025

6/10 Okay

Yanping

Stayed 1 night in Sep 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WV

I have stayed here twice and the area around the hotei has gotten worse lots of homeless people in the area around the hotel. Iwas given a room that had not been cleaned the second room did not have a microwave as listed they did bring one to my room afer i mentioned it to the front desk. The room was nice clean bed was comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities
Awesome people. Made me feel comfortable as soon as I walked in.
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, ale were worried about the area when getting off the freeway. Everything was fine during our stay and the breakfast (even though it was at the neighboring hotel) was good!
Stayed 1 night in Aug 2025

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness

Just okay

Room was okay. Tv remote did not work and had to have the maintenance replace batteries and re sync to the TV. Also a lightbulb was burnt out on the side table lamps. Elevator was sketchy but also looked like it was mid renovation. Overall an okay stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and good room.
Stayed 1 night in Sep 2025

8/10 Good

Christina

Traveled with group
Liked: Staff & service, room comfort

Good stay

Hotel is renovating so it’s lacking some things right now. No pool. Hot breakfast is next door at sister hotel. Did have coffee in the lobby tho. We had an issue with our AC leaking and when we told front desk, they were quick to change our room. Very responsive. Fairly comfortable stay. It was super quiet since fairly empty but we got a good deal on nightly rates and we were happy.
Stayed 3 nights in Aug 2025

6/10 Okay

William

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

No issues. Hotel needs some repairs made to it. Light bulbs out, elevator none of the button lights or floor your on displayed. But for the price it was worth a few button lights being out. Room was as described clean and nice.
Stayed 1 night in Aug 2025

6/10 Okay

Rima

Liked: Staff & service
Homeless people all around.
Stayed 4 nights in Aug 2025

6/10 Okay

Tammy

Traveled with group, Traveled with partner
We didn’t get to stay at the hotel. Upon arrival there was a note on the door that the hotel was closed and to go next door. No notice from Expedia or the hotel in advance. You have to know a few days before you just close a hotel for renovations!! We did end up staying next door. Quality Inn. Took about 45 minutes to get checked in. She could find where I paid on Expedia. She was helpful and apologized. Room was newly remodeled and very nice. Reviews of this hotel was why we didn’t book Quailty Inn to begin with Because they were terrible. I would stay here again. Apparently both hotels are owned by same company and were finishing remodel on Charleston Tower. Disappointed that we were not notified in advance.
Stayed 1 night in Jul 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disorganized

The hotel was shut down for renovations. They did not answer phone (it rang out) or forward calls to the hotel next door where one of the two rooms we reserved had been transferred. Very poor processing. The stay at the Quality Inn next door was good once they gave us the 2nd room.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Stayed 3 nights in Jun 2025

2/10 Terrible

Edward

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Arrived at the Charleston Tower hotel to find it completely empty. A sign on the door said the hotel was shut down for renovations and that our reservation would be honored next door at the Quality Inn. We received no prior email, call, or text from either the hotel or Expedia informing us about the situation!!! The staff at Quality Inn were friendly and efficient but the parking lot was unsecured and adjacent to a homeless mission. When leaving the next morning, there were numerous homeless people in the area as well as a few that had set up temporary overnight shelter in the parking lot of the hotel!!! It was not like this the previous afternoon when we were checking in. We didn’t have any problems but this issue certainly needed to be mentioned. On top of that, there were never any cars or workers present at the Charleston Tower hotel which leads me to believe that there are no renovations taking place either!
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Business traveler
Stayed 1 night in Jun 2025

6/10 Okay

Tyler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

It's a hotel

Our room was fine and had easy access to downtown Charleston. I wasn't impressed with the condition of the hotel, particularly the elevators. The slot next to the working controls is boarded up and the working elevators are in need of cleaning. Continental breakfast was in the hotel next door. While we were there it was almost constant hangout / drug usage across the street (at least it wasn't in the hotel parking lot) and as we were leaving a girlfriend/boyfriend dispute from someone who had stayed at the hotel got loud with plenty of shouting. It didn't seem that out of character for the clientele.
Stayed 1 night in Jun 2025

10/10 Excellent

SUNDIATA, Atlantic Beach

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property in state of disrepair. Only one elevator working. Breakfast and fitness outsourced to neighboring Quality Inn hotel.
Stayed 1 night in Jun 2025