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Hilton Tulum Riviera Maya All-Inclusive Resort

Property class: 4.5

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Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

A resort pool with a water slide, surrounded by palm trees and lounge chairs, overlooking the ocean.
Property video
An aerial view of a resort with a large pool, multiple buildings, and a beach area.
A modern hotel lobby with a long corridor, hanging chairs, and a view of the ocean.
An aerial view of a beach with rows of white umbrellas and lounge chairs, surrounded by greenery and a clear blue sea.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
The current price is $460
$378 nightly
$460 total
Total with taxes and fees
Oct 27 - Oct 28

Explore the area

View in a map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Place, Riviera Maya Golf Club
    ‪4 min drive‬
  • Place, Aktun Chen
    ‪4 min drive‬
  • Place, South Akumal Beach
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪83 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

A modern hotel room with a bed, a TV, a wooden wardrobe, a bedside table, and a seating area with chairs.

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(63 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

A modern living room with a sectional sofa, a dining area with wooden chairs, and a kitchen in the background.

Suite, 1 King Bed

  • Ocean view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

A modern hotel room with a bed, a TV, a wooden wardrobe, a bedside table, and a seating area with chairs.

Room, 1 King Bed, Balcony

  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the ocean.

Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Suite, 1 King Bed

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Balcony, Ocean View

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Family Room, 1 King Bed, Balcony, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Balcony

A modern hotel room with a bed, a sofa, a dining table, and a view of greenery through large windows.

Family Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

A modern hotel room with a large bed, wooden shelving, a desk, and a dining area.

Family Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

A hotel room with a large bed, a chair, a small table, and a view of the ocean.

Room, 1 King Bed, Balcony, Ocean View

8.4 out of 10
Very good
(32 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

A hotel room with a large bed, a chair, a small table, and a view of the ocean.

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony

A modern hotel room with a bed, a TV, a wooden wardrobe, a bedside table, and a seating area with chairs.

Room, 1 King Bed, Mobility Accessible, Balcony

7.8 out of 10
Good
(18 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the ocean.

Presidential Suite, Multiple Beds

  • Ocean view
  • 1711 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Queen Beds, Balcony

A hotel room with a bed, a desk, and a view of greenery outside.

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(91 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

A hotel room with a bed, a desk, and a view of greenery outside.

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

A hotel room with a balcony, a round wooden table, two wooden chairs, a TV mounted on the wall, and a large window offering a view of the ocean and palm trees.

Room, 2 Queen Beds, Balcony, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Balcony, Ocean View

A hotel room with a balcony, a round wooden table, two wooden chairs, a TV mounted on the wall, and a large window offering a view of the ocean and palm trees.

Family Room, 2 Queen Beds, Balcony, Ocean View

7.8 out of 10
Good
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Balcony

A hotel room with a bed, a desk, and a view of greenery outside.

Family Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

A hotel room with a large bed, a desk, a chair, a small table, and a TV. The room has a large window with a view of the ocean and palm trees.

Room, 2 Queen Beds, Balcony, Ocean View

9.0 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

A resort with multiple swimming pools, a beach, and a view of the ocean.
Conrad Tulum Riviera Maya, an All-Inclusive Experience
Tulum
  • On private beach
  • Pool
  • Spa
  • All inclusive available
4.5 out of 5, Wonderful, 347 reviews
$484 nightly
The price is $589
Oct 29 - Oct 30
Total with taxes and fees
Conrad Tulum Riviera Maya, an All-Inclusive Experience

About the neighborhood

Tulum

When you stay at Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum, you'll be on the beach, within a 10-minute drive of Akumal Beach and Riviera Maya Golf Club.
View more Resorts in TulumOpens in a new window

What's nearby

  • Riviera Maya Golf Club - 4 min drive - 1.8 miles
  • Aktun Chen - 4 min drive - 1.8 miles
  • South Akumal Beach - 6 min drive - 3.3 miles
  • Xcacel Beach - 7 min drive - 3.5 miles
  • Akumal Beach - 8 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪The Truck - ‬7 min drive
  • ‪Tikal Lobby Bar - ‬7 min drive
  • ‪Cozumel Restaurant - ‬6 min drive
  • ‪La Iguana Whirlpool Bar - ‬7 min drive
  • ‪Thali Restaurant - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Conrad SPA has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 735 individually decorated guestrooms, featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Digital television is provided for your entertainment. Private bathrooms have hair dryers and children's robes.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor pools, a waterslide, and a 24-hour fitness center.
Enjoy Asian cuisine at Noriku, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 9:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 9:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Noriku - Overlooking the ocean, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Auma - Overlooking the ocean, this steakhouse specializes in Regional cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Maxal - Overlooking the ocean, this family restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Luce - Overlooking the ocean, this family restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chiringuito Sea Salt - This beachfront seafood restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hilton Tulum Riviera Maya All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1072 out of 1843 reviews
Rating 8 - Good. 353 out of 1843 reviews
Rating 6 - Okay. 228 out of 1843 reviews
Rating 4 - Poor. 84 out of 1843 reviews
Rating 2 - Terrible. 106 out of 1843 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort friendly staff we loved our stay
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room staff rd very clean food could be a little more pleasing but overall the stay at the resort was amazing!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation and the staff was so friendly!!!! Can’t wait to go back!
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, staff extremely nice and helpful. Facilities very good.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful, well kept resort with many wonderful amenities. The people who work there are so nice and helpful and make you feel right at home They go out of their way to make your stay special!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gorgeous, food was outstanding, staff was excellent, can’t say nicer things about this property. Definitely reccomend with a family
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and surrounding were very cleanly keep, the staff was very accommodating to our needs. The food was selection where great.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our fifth visit to the property and it never disappoints. Incredible service, food, and beautiful resort. It’s perfect for the whole family. The kids love the kids club and the staff is so friendly and welcoming. We can’t wait to go back!
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the good was delicious.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, helpful and friendly staff, plenty of clean facilities and great options for food!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
live staging at the property, as a family and as a couple!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about my stay. They staff was extremely helpful as well as friendly. Getting around was made very easy, I would definitely come back if I had children.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for vacation
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time visiting this hotel… and my family loved it! Great for kids. The only downside is the beach, but you have different pool options and a water park for the kids.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re doubting going here don’t, it is truly worth it I recommend for any family
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, updated, the food was great, and the staff was very friendly and made it a memorable experience. It was a lot of fun hanging out by the pool with all of the activities and carefully planned out entertainment each night.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my time.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The room was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help with anything we needed. This is a great family-friendly hotel with amenities and activities that kids can enjoy, making it an excellent choice for families traveling with children. We would definitely stay here again and highly recommend it to other travelers.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food and rooms. Amazing kids club.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Amazing resort, kids friendly
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much obsessed with this entire resort!!! I absolutely loved every moment. I would 10/10 recommend :)
Stayed 5 nights in Jun 2026