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Candlewood Suites Celaya by IHG

3.0 star property

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Photo gallery for Candlewood Suites Celaya by IHG

A swimming pool with a covered area and a building with a glass facade.
A modern hotel room with a large desk, a flat-screen TV, a fireplace, and a sofa.
A modern dining area with a black table and white chairs, a vase with branches, and potted plants.
A hotel room with a bed, a sofa, a TV, a desk, and a chair.
A reception desk with a large galaxy-themed wall mural, a digital screen, and three informational signs about reception hours and desk availability.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is $67
$55 nightly
$67 total
Total with taxes and fees
Sep 4 - Sep 5

Explore the area

View in a map
Lote Ubicado En Av. Eje Nor Oriente, Casi Esq. Con Rivera Del Campestre, Celaya, GTO, 38080
  • Place, University of Celaya
    ‪10 min walk‬
  • Place, Galerias Celaya Mall
    ‪14 min walk‬
  • Place, Latin University of Mexico
    ‪9 min drive‬

Room options

View all photos for Standard Room

A modern kitchen with stainless steel appliances, including a microwave, coffee maker, and refrigerator.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

A hotel room with a large bed, a sofa, a chair, a TV, and a desk.

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

A hotel room with a wooden floor, two beds, a desk with a chair, a TV, and a window with curtains.

Studio Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible

A compact hotel room with a bed, a desk, a chair, a microwave, a coffee maker, and a dishwasher.

Studio Suite, 1 King Bed, Accessible

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a sofa, a TV, a desk, and a chair.

Suite, 1 Bedroom

  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

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The price is $83
Aug 30 - Aug 31
Total with taxes and fees
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About the neighborhood

Celaya

Located in Celaya, Candlewood Suites Celaya by IHG is in the suburbs, a 2-minute drive from Galerias Celaya Mall and 5 minutes from Instituto Tecnologico de Celaya. .This hotel is 3.4 mi (5.4 km) from Temple of El Carmen and 3.5 mi (5.7 km) from Alameda Park.

What's nearby

  • University of Celaya - 10 min walk - 0.6 miles
  • Galerias Celaya Mall - 14 min walk - 0.8 miles
  • Latin University of Mexico - 9 min drive - 1.0 mile
  • Celaya Main Garden - 19 min drive - 3.6 miles
  • Plaza Parque Celaya - 26 min drive - 8.3 miles

Getting around

  • Bajío Intl. Airport (BJX) - 79 min drive

Restaurants

  • ‪Cafezzito - ‬16 min walk
  • ‪Bora Bora - ‬7 min walk
  • ‪Cinépolis - ‬14 min walk
  • ‪LA BURGER/ LA CONCHA CELAYA - ‬6 min walk
  • ‪Sushi Roll - ‬14 min walk

About this property

Candlewood Suites Celaya by IHG

Candlewood Suites Celaya by IHG offers 102 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch plasma televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 102 air-conditioned rooms featuring kitchens with refrigerators and microwaves. 43-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Celaya by IHG. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (27 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 66 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Celaya Hotel
Candlewood Stes Celaya
Candlewood Suites Celaya
Candlewood Suites Celaya by IHG Hotel
Candlewood Suites Celaya an IHG Hotel
Candlewood Suites Celaya by IHG Celaya
Candlewood Suites Celaya by IHG Hotel Celaya

Candlewood Suites Celaya by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 185 out of 238 reviews
Rating 8 - Good. 34 out of 238 reviews
Rating 6 - Okay. 12 out of 238 reviews
Rating 4 - Poor. 5 out of 238 reviews
Rating 2 - Terrible. 2 out of 238 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was clean and well taken care of.
Stayed 8 nights in Apr 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Spacious rooms with fridge, microwave etc and nice bathrooms. Quiet and good buffet breakfast. - Pool could have been cleaner. Good place to stay if you have a car. There are 3/4 good eating options on the road opposite nearby. I would stay here again.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Maria Juarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet, clean and staff really kind. I love the laundry facility and the pool. Breakfast wasn’t the best for me.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente 💕
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Edwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, amenities
Gym
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Long stays. Room cleaning every day. Our cleaning lady was wonderful and so were the front desk staff.
Stayed 17 nights in Jun 2024
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Nick

Liked: Staff & service, property conditions & facilities, room comfort

Good Stay

The floors were not cleaned, there was no soap available to wash dishes. We were a little disappointed because of that. The staff was excellent!
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Juan Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Room was to hot and housekeeper kept turning AC from 18 to 26 didn’t sleep nights due to hot room it would take 3 hours to cool everything else was great
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 8 nights in Sep 2024
Verified review

6/10 Okay

Hugo

Liked: Staff & service

Need to get what I pay for.

Before booking the property, the front desk told me the pool was heated. It was not. Breakfast buffet has sadly gone downhill. The kids still enjoyed the buffet. One of the rooms was supposed to have 2 queen sized beds , but the beds wero only 2 double beds ,aking sleeping a bit croeded.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Efrain

Disliked: Property conditions & facilities
Pool was always dirty. The filter was never working. I don’t think is check for Clorox leves
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy bien servido. El Director de Ventas del hotel me ayudó con un tema de horario para mi salida y fue muy amable. En general todo el personal del hotel tiene esa disposición para hacer sentir al huésped importante.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, fue buena experiencia reservar a través de Expedia. El hotel considero que es el mejor en la ciudad de Celaya, el baño tiene tina, el cuarto tiene cocineta, refrigerador, horno de microondas, la alberca está limpia, incluye desayuno
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es un área de oportunidad que pueden mejorar
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Rodolfo

Disliked: Staff & service
Mi molestia es por la falta de conocimiento de su personal en front desk, para temas fiscales, ya que no hicieron el posible intento de facturar mi estáncia, por haber pa te sdo a través de la aplicación de que EXPEDIA y por lo tanto ya no podré comprobar ese gasto y todo por un pésimo personal.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Oscar Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde la llegado todo fue muy ameno, el desayuno perfecto y el trato del personal ni se diga
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
El menú estuvo rico y diferente los dos días que estuve en otros lugares te dan todos los días lo mismo
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hab limpia, muy comoda, suficiente estacionamiento abierto.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Iztaccíhuatl Álvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno Fresco , variado y rico , personal muy amable , amplio estacionamiento y todo el hotel huele rico
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities
La habitación muy limpia y cómoda
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Bien equipada tienes lo necesario en la habitación
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar. No pudimos utilizar la alberca, porque nos tocó demasiado aire. Pero las instalaciones magnificas, incluyendo el Gym. Al desayuno le falta un poquito mas, no estuvo wow.
Stayed 1 night in Feb 2026