This is a beautiful and spacious property. The setting is quiet, yet close to all of the shopping in the Amana colonies. The property, common areas and rooms are impeccably clean and well kept. The food isn't great but it is convenient to have food service in the hotel. They have a poor ordering system. Food orders have to go through the front desk and they are already very busy. There should be a designated food service employee, familiar with the menu, who takes phone orders from guests of the hotel. The front desk didn't know what came with the sandwiches, what kind of pop they offer, where to go to collect the food, they do not offer room service. You have to go down and find someone to pay and find someone to get your beverages and find someone else who knows where the food pick up is. Then, the order is wrong, the food is put together in a sloppy way and it is cold even though we waited for 15 more minutes to get it. There were no other customers. They need an organized system with designated food personnel, a quality control procedure, a detailed menu which clearly specifies what food and drink are offered, what side dishes are included, and a timing system that allows both meals to come out to the customer at the same time, a better time estimate of when a customer can come down for the food and pick it up rather than wait 20 minutes longer than the time the front desk specified. We will definitely stay here again, but we will probably not order food again.