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ZiOne Luxury Hotel Cartagena

3.5 star property

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Photo gallery for ZiOne Luxury Hotel Cartagena

Superior Suite, 1 King Bed, Jetted Tub | Deep soaking bathtub
Superior Suite, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, soundproofing
Superior Suite, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, soundproofing
Reception
Superior Suite, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
$83
$83 nightly
$83 total
Dec 21 - Dec 22

Explore the area

View in a map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001
  • Place, Bocagrande Beach
    ‪5 min walk‬
  • Place, Rio Cartagena Casino
    ‪5 min walk‬
  • Place, Castillo Grande Beach
    ‪9 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view | Premium bedding, minibar, in-room safe, soundproofing

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, soundproofing

Superior Suite, 1 King Bed, Jetted Tub

  • 1076 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room - No view

Superior Room with living Room - No view | Premium bedding, minibar, in-room safe, soundproofing

Superior Room with living Room - No view

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking - No view

Business Room, 1 Double Bed, Non Smoking - No view | Premium bedding, minibar, in-room safe, soundproofing

Business Room, 1 Double Bed, Non Smoking - No view

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Cartagena

Located in Cartagena (Bocagrande), ZiOne Luxury Hotel Cartagena is a 3-minute walk from Bocagrande Beach and 8 minutes by foot from Castillo Grande Beach. .This hotel is 2.2 mi (3.5 km) from Clock Tower and 2.2 mi (3.6 km) from Cartagena de Indias Convention Center.

What's nearby

  • Centro Comercial Nao - 3 min walk - 0.2 miles
  • Bocagrande Beach - 5 min walk - 0.3 miles
  • Rio Cartagena Casino - 5 min walk - 0.3 miles
  • Castillo Grande Beach - 9 min walk - 0.5 miles
  • El Laguito Beach - 9 min walk - 0.5 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

Restaurants

  • ‪Arepas Pues - ‬2 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Pizzas Piccolo Cartagena - ‬3 min walk
  • ‪Restaurante DUNIA - ‬3 min walk
  • ‪Terraza Licotodo - ‬3 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel with free breakfast, 3-minute walk to Bocagrande Beach
ZiOne Luxury Hotel Cartagena offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 51-inch flat-screen televisions come with satellite channels.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
You can enjoy a meal at the restaurant serving the guests of ZiOne Luxury Hotel Cartagena, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
ZiOne Luxury Hotel Cartagena has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Doorbell and phone notification
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Built in 100
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 51-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 21 2025 to December 24 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: COP 9500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number RNT 60221

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Reviews

ZiOne Luxury Hotel Cartagena Reviews

8.0

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 272 out of 566 reviews
Rating 8 - Good. 145 out of 566 reviews
Rating 6 - Okay. 71 out of 566 reviews
Rating 4 - Poor. 33 out of 566 reviews
Rating 2 - Terrible. 45 out of 566 reviews

Reviews

4/10 Poor

Safiya

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel seem like they were annoyed with me and my husband being there. They treated us a bit different from other travelers. They gave us the room with terrible view and the ceiling in the bathroom was leaking. Then we had no water for a couple hours. They didn’t clean our room in a timely manner the over all stay was not ideal however we made it work.
Stayed 8 nights in Aug 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great affordable hotel, close to everything in walking distance. Boca grande beach, 5 min. Make sure hot water shower is working, lol. Thanks
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great view. The only bad thing was having to walk up 2 flights of stairs to get to the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Víctor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

4/10 Poor

Moise, Fort Riley

Stayed 3 nights in Aug 2025

10/10 Excellent

CARLOS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Elias

Liked: Cleanliness, staff & service
Air conditioning cut off at 2am and was blazing hot all night
Stayed 1 night in Jul 2025

10/10 Excellent

MAYRA, GRAND PRAIRIE

Stayed 4 nights in Jul 2025

8/10 Good

Jose

Stayed 4 nights in Jul 2025

10/10 Excellent

Parrish

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ZiOne Luxury.One of the best hotels in Cartagena!

I cant say enough about the excellent staff and workers here at the Hotel ZiOne Luxury. Just the moment you walk in the staff greets you with a warm reception. The bell attendees are at your service and the management staff starting with Yina is top notch and huge shout out to her! I had to rebook a stay there and she made it happen on short notice! She is awesome and I cannot thank her enough. The rooms are nice and comfy and the breakfast buffet is fresh and is filling. The rooftop pool views are perfect and the bar drinks are perfect. And the pool water is the perfec temperature.Every time I come to Cartagena which is often for work and fun this is my place to stay and its right around everything you need from the mall to the 24 hour market and the local feel.
Upper level view
Rooftop Pool
Stayed 2 nights in Jul 2025

10/10 Excellent

Dr. KJ, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such an excellent stay at this hotel! The staff is really OUTSTANDING! They are extremely helpful, warm, respectful,.and welcoming. My room was clean and very comfortable. The bathroom was amazing! Great shower and jacuzzi. I will definitely stay with them again. Oh, and the breakfast was good!
Stayed 1 night in Jul 2025

10/10 Excellent

Pier-Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe property. Clean comfortable rooms. Close from beach and main attractions in cartagena
City view from pool.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alfredo

Stayed 6 nights in Jun 2025

10/10 Excellent

Fernando, Chicago

Very Nice hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Darren

Disliked: Amenities
Property refused to check me in.
Stayed 1 night in Jun 2025

2/10 Terrible

Florangel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Stayed 2 nights in May 2025

10/10 Excellent

JUAN

Stayed 1 night in May 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool area and clean rooms
Stayed 4 nights in May 2025

10/10 Excellent

Benjamin

Stayed 3 nights in May 2025

10/10 Excellent

Jessica, Trujillo Alto, Puerto Ric

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Area and Staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Dante

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I seen the comment when someone from Canada said it can easily be a 4 star hotel In Canada and Yeaa he wasn’t lying 🔥🔥
Stayed 4 nights in May 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025