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Upper House

2.5 star property

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Photo gallery for Upper House

A dining area with a glass table set for four, surrounded by wicker chairs, with a pool and a building in the background.
A bedroom with a large bed, a stone wall, and a wooden ceiling.
A building with a pink facade, white window shutters, and a door with a small window.
45-inch flat-screen TV with cable channels
A spiral staircase with a stone finish, surrounded by white walls and potted plants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is $130
$130 nightly
$130 total
Aug 3 - Aug 4

Explore the area

View in a map
7-76 Cl. 37, Cartagena, Bolívar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

A modern bedroom with a stone accent wall, a large bed, bedside lamps, and a flat-screen TV mounted on the wall.

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A bedroom with a large bed, a wooden ceiling, a stone wall, and a teal door.

Deluxe Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room, Balcony, Courtyard View

A courtyard with a pool, a staircase, and a building with balconies.

Junior Room, Balcony, Courtyard View

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Balcony, Courtyard View

A spacious bedroom with a large bed, a wooden cabinet, a TV, and a balcony with a view.

Premium Room, Balcony, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium House

Premium House | Premium bedding, in-room safe, WiFi (free), bed sheets

Premium House

  • 7535 sq ft
  • 9 bedrooms
  • Sleeps 18
  • 9 King Beds
  • Free WiFi

View all photos for Superior Double Room

A bedroom with a marble floor, a bed with white bedding, a stone wall, and a dark wooden wardrobe.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Cartagena

A stay at Upper House places you in the heart of Cartagena, within a 10-minute walk of Clock Tower and Walls of Cartagena. .This hotel is 0.5 mi (0.8 km) from Cartagena de Indias Convention Center and 1.9 mi (3 km) from Bocagrande Beach.

What's nearby

  • Plaza de San Diego - 2 min walk - 0.1 miles
  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Clock Tower - 6 min walk - 0.4 miles
  • Plaza Santo Domingo - 6 min walk - 0.4 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪Pezetarian - ‬2 min walk
  • ‪Mistura - ‬1 min walk
  • ‪Los Tacos Del Gordo - ‬1 min walk
  • ‪Restaurante Carmen - ‬2 min walk
  • ‪Tabetai Sushi Bar - ‬1 min walk

About this property

Upper House

Upper House offers 9 accommodations with safes and bathrobes. Beds feature premium bedding. 45-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Stay in one of 9 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include safes, and housekeeping is provided daily.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
The front desk is staffed during limited hours.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 99135

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Upper House Hotel
Upper House Cartagena
Upper House Hotel Cartagena

Upper House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 66 reviews
Rating 8 - Good. 12 out of 66 reviews
Rating 6 - Okay. 6 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Dallas

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was polite and breakfast was very good.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is great. The room was really comfortable with an extraordinarily nice bed. The breakfasts were simple but good. The pools were fine, small, but that was expected at a small boutique hotel. The location is fantastic.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area and the staff was amazing
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptional and the bed is beyond comfortable.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place :)
Stayed 4 nights in Jul 2025
Verified review

4/10 Poor

Sharolyn

Disliked: Staff & service, amenities
Had a poor experience with the staff regarding their cancellation of my stay just three hours before checkin.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Deena

Liked: Cleanliness, amenities, property conditions & facilities
Upper House has a sweet, eclectic vibe. It’s right in the walled city, but down a quiet street which was awesome! I loved the small feel of this place and it was fun getting to chat with other travelers around the breakfast table each morning. I was in the basic room, and even thought it was small the super tall ceilings made it feel roomy. And the bed was so comfy! All of the staff were helpful and friendly. I would absolutely stay here again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very beautiful, Angel was a very helpful person he was very kind and very helpful in everything
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Bjarne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated. It looks absolutely beautiful. The pool area is very nice beautiful lounges very nice area. Perfect for families to stay perfect for honeymooners. Area surrounding it is very walkable very nice.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
It's a gem in the walled city, walkable to all attractions and activities, yet in a very quiet setting. Rooftop swimming pool with jacuzzi and sunbathing area was excellent.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Leida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Everything was great. Location, clean and service.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were fantastic. The only reason for a 4 star on the property condition is that they were presently doing some maintenance on the property but that didn't get in our way. The staff was excellent and friendly, gave us tips on where to go and provided a laundry service for us. The breakfast was great. I would definitely stay there again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms, great shower and water pressure. Walls a bit thin, noisy but good value at price
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Geir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy small hotel with roof terrace and swimming pool. Clean and pleasant staff. Perfect location in the old town. Good breakfast.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Jose a

Liked: Cleanliness, staff & service, property conditions & facilities
Bfast is advertised as intercontinental but, missing sugar or splenda, milk, the included offered breakfast is not worth it at. Other than that is ok for a few days.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place, very peaceful. Only 9 rooms witch makes it very personal Great staff, very helpful. Awesome terrace with 2 pools
Stayed 6 nights in Jan 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location. But wifi did not work and there was no hot water.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Mojdeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pros! Dining everywhere. Safe walking around at night. Property had two pools and a large jacuzzi pool on the rooftop. Very attentive on supplied wonderful breakfast. Con's! Stairs felt unsafe every time I walked on them..
Stayed 7 nights in May 2025
Verified review

8/10 Good

Cesar Pulpo

Liked: Cleanliness, amenities, property conditions & facilities
It's a small boutique hotel right in the heart of the Historic Center, within walking distance of everything. The room was very clean, and the staff cleaned it every day if you left the key. The staff was very attentive to guests' needs. Breakfast was basic with three options. The hotel has two pools, one on the roof with a jacuzzi, but this one is a bit dangerous because there's no way to get in except by entering through the pool itself or walking along a very narrow edge. The only downside was the Wi-Fi; it wasn't very stable in our room, and we had to go out to the lobby to connect, we believe as it is an old house the walls are too thick, but we were happy and would come back to the same hotel, thanks Guys!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay, location, staff etc

A really lovely stay here. The rooftop pool is wonderful and private away from the rooms. There’s no time restriction on when you can be there so it’s lovely to have a night swim if you like or early morning swim. Location is INCREDIBLE and so perfect for getting everywhere. It’s an intimate yet lovely vibe, with breakfast included being the best arepas we have had on our trip. The staff were like friends- letting us watch how to make arepas with the chef and talking us through how to have them in traditional ways. Overall such a good stay and a huge highlight. Thank you!!
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience but with a few important details : broken sun umbrella by the pool, window hublot in the room not clean, visible cleaning or logistics products next to my room..
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Bibiana

Liked: Staff & service, amenities, property conditions & facilities
Good just need Check the rooms smells like old place all my dress smells like a old house and humedity
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Robert

Liked: Staff & service
Bad breakfast. Door knob to my room was super loose. Shower was dirty
Stayed 5 nights in Mar 2025

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