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Palacio del Agua by Faranda Boutique

Property class: 4

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Photo gallery for Palacio del Agua by Faranda Boutique

A pool area with stone columns, water features, and outdoor seating.
A hotel room with a large bed, a wooden ceiling, a sliding glass door to a bathroom, and a wall-mounted lamp.
A courtyard with a pool, wooden furniture, and a dining area.
A breakfast buffet with various food items and condiments.
A corridor with wooden doors, a herringbone floor, a staircase, and a stone wall.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $231
$231 nightly
$231 total
Nov 22 - Nov 23

Explore the area

View in a map
393 Cl. de San Juan de Dios, Cartagena, Bolívar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬

Room options

View all photos for Double Room, 1 King Bed

A bedroom with a large bed, a wooden table with glasses, a mirror, and a wooden ceiling.

Double Room, 1 King Bed

  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a dresser, a mirror, and a door leading to another room.

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 317 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

A neatly arranged bedroom with a large bed, a bedside table, a nightstand, and an air conditioning unit on the wall.

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A dining area with a round table, wooden chairs, and a chandelier. There are two large mirrors on the walls, and a view into another room with a sofa and curtains.

Suite, 1 King Bed

  • 777 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a mirror, and a TV.

Premium Room, 2 Queen Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 351 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, and a wooden headboard.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Faranda Collection Cartagena, a member of Radisson Individuals

About the neighborhood

Cartagena

With a stay at Palacio del Agua by Faranda Boutique, you'll be centrally located in Cartagena, just a 5-minute walk from Clock Tower and 7 minutes by foot from Walls of Cartagena. .This hotel is 0.4 mi (0.7 km) from Cartagena de Indias Convention Center and 1 mi (1.6 km) from Bocagrande Beach.

What's nearby

  • San Pedro Claver Church and Convent - 1 min walk - 0.0 miles
  • Walls of Cartagena - 2 min walk - 0.1 miles
  • Clock Tower - 3 min walk - 0.2 miles
  • Bolivar Square - 3 min walk - 0.2 miles
  • Cartagena de Indias Convention Center - 3 min walk - 0.2 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪Crepes & Waffles Centro - ‬1 min walk
  • ‪Hard Rock Cafe Cartagena - ‬3 min walk
  • ‪Nia Bakery Coffee Shop & Cocktails - ‬2 min walk
  • ‪Donde Fidel - ‬4 min walk
  • ‪El Baluarte San Francisco - ‬7 min walk

About this property

Palacio del Agua by Faranda Boutique

Palacio del Agua by Faranda Boutique offers 18 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 18 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and a water dispenser. A shuttle from the hotel to the airport is provided for a surcharge (available on request).
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 150000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 150000 (from 17 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 263349

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Palacio del Agua by Faranda Boutique Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 115 out of 128 reviews
Rating 8 - Good. 8 out of 128 reviews
Rating 6 - Okay. 2 out of 128 reviews
Rating 4 - Poor. 2 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exelent location, rooms, staff and beautiful hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little boutique hotel. Superb location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean premises
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing! The staff was wonderful the hotel is beautiful and the breakfast buffet was phenomenal!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel close to everything. Staff was very nice, room was a good size and the A/C was wonderful! We enjoyed both pools and the included breakfast was nice. Overall a lovely property!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Todo excelente!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new boutique hotel located in the heart of the walled city Very friendly staff Good full breakfast
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Incredibly good location, amazing breakfast and super friendly staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff.Clean rooms and bathrooms.Helpful staff,great breakfasts with juice bar and typical cartagenabreakfast and sort of fruit and pastries.Relaxing atmosphere.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in Cartagena. Has everything you need and is centrally located. Breakfast was great and rooms were clean! Would 10/10 recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and great options. We loved the pool. Location of the hotel is excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor saltwater pool was nice for a morning dip.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Outstanding breakfast by far the best. Excellent staff and service and the best location within the historic walls
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new modern rooms are great, the pools are clean, and the staff is very friendly and helpful.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this boutique hotel. The staff were amazing and the breakfast was fantastic. The location couldn’t be better!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Newer hotel and walking distance to everything. Seems to be one of the nicer hotels in the area. It would have been perfect if they had an elevator, so be aware if you have issues with walking upstairs.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Great location. Rooms were clean and spacious. Staff was excellent especially Dylan!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent, staff and service exellent. Highly recommended.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Amazing staff! I really enjoyed my stay there. Location was so convenient.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Quiet but close to everything. Staff fantastic. Will definitely stay again!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

It was excellent. Very clean and the staff was very friendly
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super kind staff. The breakfast was great, property was beautiful and rooms were very clean. The mattresses were amazing! Best sleep of our entire trip. Great location too.
Stayed 3 nights in Feb 2026

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