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Get an overview of this hotel3.5-star Cartagena hotel in Cartagena Walled City, walk to Puerta del Reloj

Popular highlights

Free WiFi
Restaurant
Outdoor pool
Business center
Smoke-free property

With a stay at NH Cartagena Urban Royal, you'll be centrally located in Cartagena, steps from Puerta del Reloj and 3 minutes by foot from San Pedro Claver Church and Convent.

This hotel is 0.2 mi (0.3 km) from Clock Tower and 0.3 mi (0.5 km) from Cartagena de Indias Convention Center.

Make yourself at home in one of the 25 individually decorated guestrooms, featuring refrigerators and minibars. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access and concierge services.

Satisfy your appetite for lunch or dinner at Restaurante Cafe del Relo, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center and a meeting room. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

NH Cartagena Urban Royal is a smoke-free property.

  • Elevator/lift 
  • Rooftop terrace 
  • Breakfast available (surcharge) 
  • Concierge services 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built - 2011 
  • Total number of rooms - 25 
  • One meeting room 
  • Number of floors - 6 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Outdoor pool 
  • Smoke-free property 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Soundproofed rooms 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Desk 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • Room service (24 hours) 
  • Individually decorated 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge.

Restaurante Cafe del Relo - This restaurant specializes in local cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between COP 47066 and COP 115855 per person (approximately)
  • Airport shuttle fee: COP 50000 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Reloj Royal
  • Reloj Urban
  • Royal Reloj
  • Urban Royal Puerta Reloj
  • Urban Royal Puerta Reloj Cartagena
  • Urban Royal Puerta Reloj Hotel
  • Urban Royal Puerta Reloj Hotel Cartagena
  • NH Cartagena Urban Royal Hotel
  • Urban Royal Hotel
  • NH Cartagena Urban Royal
  • Urban Royal

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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